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Toyota Mercedes-Benz Sprinter of Bellingham

Bellingham, WA

4.7
4,967 Reviews

1100 Iowa St

Bellingham, WA

98229

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Showing 4,967 reviews

April 30, 2022

Scott in sales and Jordan in finance did a terrific job getting us our cool new car. Would definitely recommend. The process was easy and delightful. We are very happy. More

by lollyandhadyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddy at the front desk is wonderful , Jordan Story, Scott Kerbein
April 30, 2022

Best customer service ever Brought my car in and I was very happy when I was done More

by Coolrc4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa
April 30, 2022

Quick and reliable service. They check over more than expected, and provide recommendations without feeling like they are pushing you. More

by Otcpro0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hare
April 29, 2022

Masha was knowledgeable, professional and personable! She took care of all the details to get me in my dream car and up and running in an efficient manner! Highly recommend Masha and Toyota Mercedes Benz More

by Maddie G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masha Boskakova
April 29, 2022

Excellent customer service and the valley service is truly appreciated. Plus, my car is fixed! More

by SHARON40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rainer
April 28, 2022

Was charged $134 for an oil change and tire rotation for my Tacoma! Front fender had scuff marks I rubbed off. Last time I had service my front license plate was caved in. I tried to give a second chance. N More

by Dan P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember
April 28, 2022

Had an awesome customer experience this morning with Bham Toyota Service and Parts Center. Had a broken antenna and Parts had one in stock! Service Mngr heard my story And said no problem, dr More

by Reimerscabin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Baughn, Trevor Hare
April 27, 2022

Joel was very helpful. Great customer service. Made the whole car buying a smooth process More

by kyanna21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Medel, Joel Thompson
April 26, 2022

Dealer invoice says cabin filter yellow and Custer declined. I was not made aware of this I did not decline this was the vehicles 10k service I was told nothing to be aware of More

by Imstarr2
Recommend Dealer
No
Employees Worked With
Bay 4 customer care
Apr 27, 2022 -

Toyota Mercedes-Benz Sprinter of Bellingham responded

I apologize for the confusion related to the recommendations from your recent service. I have spoken to the service advisor about this. He said that the services listed were not needed on this visit. the recommendations are that you service them on the next visit. The technicians have 3 choices 1) Red (Needs immediate attention) 2) Yellow (Approaching service limits) 3) Green (No attention required at this time). When yellow is selected, our system generates a reminder for the next visit. Both yellow and reds that are not completed are listed as declined services so that the system will trigger this reminder. I will look into whether we are able to change the wording on the yellow items for the future. Sorry for the miscommunication. Rob Hall Customer Retention Manager Toyota of Bellingham

April 26, 2022

Excellent customer service- Kelsey was wonderful and kept me up to date via text and phone calls. Service was wonderful and I’m so glad to have my Highlander In trusted hands. More

by DLGWELDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey
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