Toyota Mercedes-Benz Sprinter of Bellingham
Bellingham, WA
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My Service Advisor Kelsey was efficient, knowledgeable, and engaged. She even remembered and had repaired a small item I mentioned after the initial checkin. Time of service was not "instant" because the and engaged. She even remembered and had repaired a small item I mentioned after the initial checkin. Time of service was not "instant" because the car is 17 years old, and a few parts had to be ordered- to be expected. I had a nice loaner vehicle, however. More
Got my GX 460 here, couldn't be happier. Unless they gave me the car for free of course. I worked with John Cabal on the deal, who is transparent, patient and straight-forward with no surpri Unless they gave me the car for free of course. I worked with John Cabal on the deal, who is transparent, patient and straight-forward with no surprises. Given the car's high mileage, John had a great understanding of its history, supported by facts, and gave me the space to inspect everything I needed to be objective and have that peace of mind. The GX was priced right too, they weren't being greedy. I drove my new car home with a smile, without feeling like I got rushed into anything. More
THIS IS A QUALIFIED 5 STAR! The qualified part is the installation of an apparently defective oil plug seal or the oil plug was not tightened according to specs. This resulted The qualified part is the installation of an apparently defective oil plug seal or the oil plug was not tightened according to specs. This resulted in a leakage on our garage floor which caused concern that the engine may be damaged. The 5 STAR part is the fact that once we notified the dealership of the situation, Mohammed Jameel, and his tech (sorry I did not get his name) came to our residence within an hour or so and corrected the situation. . More