Toyota Mercedes-Benz Sprinter of Bellingham

Absolutely thrilled with our experience with Jordan Ashburn at Mercedes-Benz of Bellingham. Jordan is a true Mercedes-Benz specialist! From the basic facts to the custom (fun part). He is your guy! The Ashburn at Mercedes-Benz of Bellingham. Jordan is a true Mercedes-Benz specialist! From the basic facts to the custom (fun part). He is your guy! The moment we walked in, we felt right at home—there was no pressure, just genuine assistance. Jessica Gonzalez made the paperwork quick and informative. We were especially grateful for the fidget activities Jordan provided to keep our little guy entertained while we ironed out the final details. Fun Fact: Jordans animal sketching skills.... Top tier! Our seven year old was highly entertained! To be honest, I was too! Now that we’ve been driving our new car for a few weeks, we've encountered a couple of minor "new car" hiccups. This is where the real tests starts....... Jordans quick and effective responses demonstrated that he stands by his word and values our satisfaction not only in him as a specialist, but in Mercedes as a whole. His approach reflects a deep respect for his customers, making it clear that he is not just there to sell cars but to build trust and lasting relationships. Jordan's integrity shines through in his genuine commitment to his customers. He prioritizes transparency, ensuring that you understand every aspect of the buying process and the Mercedes line up without any pressure. Jordan has checked in on us and our vehicle and he has made our experience with Mercedes one that we tell all our friends about. We’re already looking forward to calling Jordan when it’s time to buy a SAFE vehicle for our soon-to-be 16-year-old Son. If you’re in the market for a vehicle, I can’t recommend Jordan and the staff at Mercedes-Benz of Bellingham enough!  More

John Cabel gets an oustanding review once again! And so does Management. I leased a 2022 Toyota Truck, the lease was about to mature and I was stressed out about it but John and Team Toyota took the And so does Management. I leased a 2022 Toyota Truck, the lease was about to mature and I was stressed out about it but John and Team Toyota took the stress away and got me into another 2024 truck with the payments I wanted. They pressed the easy button and took the stress away.These people bend over backwards to satisfy their customers. This is why my family and I drive from Whidbey Island to Bellingham to purchase or lease our Toyotas! More

Kelsey in the Mercedes repair center was extremely helpful and efficient in setting up my maintenance schedule, arranging for me to get a loaner car and then personally going out to my car and "normal helpful and efficient in setting up my maintenance schedule, arranging for me to get a loaner car and then personally going out to my car and "normalizing" one of the car's power window switches after the work was completed. More

I'm conflicted by this place. I've worked with them for some time. I've bought new and used vehicles from the folks listed in this review. Amrani is top-notch and I would love to I've worked with them for some time. I've bought new and used vehicles from the folks listed in this review. Amrani is top-notch and I would love to work with him again. Dazey I have worked with before at another dealership and he is easily 1 out of 5 stars. He didn't get a stellar (one of those "give us 10 out of 10s and I'll give you a good deal" type things) so he called me AT WORK to complain to me that I almost got him fired! When I saw him at the Toyota dealership the other day my heart about stopped. I was already in a bad mood because a 30-minute first thing in the morning service appointment had already gone 2 1/2 HOURS!! and then I see this Dazey guy. It was disappointing. I was looking at buying a Tundra or Tacoma etc. in the coming year(s) but it will likely not be from this dealership. I know they have a lot of turnover in the industry...maybe he will move on by then. I have some other things to say about my recent visit regarding the long wait and poor communication but I'm too hot right now to get into that mess. More

Kelsey and Ryan from the service department have been very helpful and nice to work with. :) very helpful and nice to work with. :) More

We had an hour drive from our campground and a 4 hr. wait but that was mostly because they fit us in without an appointment . Our roadside service Coach-net was able to get us the appointment in Bellin wait but that was mostly because they fit us in without an appointment . Our roadside service Coach-net was able to get us the appointment in Bellingham. (kudos to Coach-net) We are in our Mercedes sprinter van full time and were camped out at Rockport , WA. Our Mercedes was acting up misfiring and at times not accelerating well on the uphill. A particular valve needed cleansing ( a common problem it turns out ) . The whole procedure was covered under our extended warranty including the diagnostic . Kudos to Mercedes -Benz of Bellingham and Kudos to Kelsey for explaining everything so well and taking care of us . Thank You sincerely , gerard & Lisa Nagle June 06 2024 More

Fantastic experience ! Thank you John from Toyota of Bellingham !! I couldn’t have asked for such an important purchase to go more smoothly! Thank you John from Toyota of Bellingham !! I couldn’t have asked for such an important purchase to go more smoothly! More

We are always met with a warm come and great service. We have been very satisfied with Richard and John’s help. We have been very satisfied with Richard and John’s help. More

MY son went with me to look at cars. John met us right away in the lot and visited with us for a bit and then asked Saige to take over.She showed us different cars and explained the featu John met us right away in the lot and visited with us for a bit and then asked Saige to take over.She showed us different cars and explained the features.We drove many cars and she stuck by us the entire time.We had this thought that car salesmen just wanted us to get something and not take into consideration what we really wanted.Saige and the rest of the employees put that thought to rest as they/she listened and were pleasant.We left to think about it but came back within an hr and bought a car.To Saige,John and Carter in finance it was a good experience. My son said on the way out the door if he ever needed to trade a vehicle he would come back to your dealership More