Back

Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,700 reviews

August 25, 2016

Satisfied customer I have never experienced the process of purchasing a new car. Therefore, I did not know what to expect going into this. However, I left Toyota Marin f More

by taylorj15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Feinberg, Keith Ural, Lana Abu Kweik
Aug 26, 2016 -

Toyota Marin responded

Taylor, I am happy to hear you are enjoying your purchase. Keith is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your car has to offer so that you are completely comfortable with your purchase. Please let us know if you need help or information about anything to do with your car. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 24, 2016

Best Toyota dealer I have been searching for a RAV4 hybrid limited with specific accessories and colors in Northern and Southern California since April. I ultimately wen More

by Collin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Aug 26, 2016 -

Toyota Marin responded

Collin, Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Doreen and the rest of the Toyota Marin team. We hope you are enjoying your RAV4, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 21, 2016

Excellent non-pushy service Ren of Toyota of Marin helped me. I preferred to communicate over email, not phone. He respected that. He prompting answered all my questions and p More

by Kathy of Berkeley
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Aug 24, 2016 -

Toyota Marin responded

Thanks for your outstanding review, Kathy. I'm very happy to hear that Ren was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Since you purchased your vehicle from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 16, 2016

Good place , super easy transaction that was completed fast. Simple and straightforward with product info and pricing and easy to get to location and onsite par More

by Alarizza83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Christian
Aug 16, 2016 -

Toyota Marin responded

Alarizza, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Marin. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 02, 2016

Great car, great experience I just purchased a Rav4 Hybrid from Toyota Marin. I love the car and the experience was excellent. My salesman, Wendell Wilson, was professional, fri More

by janeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Wilson
Aug 03, 2016 -

Toyota Marin responded

Thanks so much for this great review, Janeb. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else for your vehicle, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 01, 2016

Great and knowledgeable service I had a certain vehicle in mind when I started looking for a car. But with all the information I was given at my appointment I was able to find a car More

by Craftdude09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Aug 02, 2016 -

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Colt was able to meet your needs. I will be sure to pass along your praises to him and all of us hope to see you again. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 01, 2016

Keith from Marin Toyota made my dreams come true This past weekend I leased my first car. Keith was the first salesperson we saw and he was the only salesperson that we needed to make my dreams come More

by Elbapatricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua F. , Keith Ural
Aug 02, 2016 -

Toyota Marin responded

Patricia, Your words mean so much to us here at Toyota Marin. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

July 31, 2016

GREAT SERVICE KEITH AND THE CREW WERE VERY HELPFUL AND PATIENT DURING THE SALES PROCESS. NO PUSHING OR RUSHING INTO BUYING A CAR. MARIN TOYOTA IS VERY USER FRIEND More

by ISOLA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Aug 02, 2016 -

Toyota Marin responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Keith was so positive. Please let us know if you need help or information about anything to do with your car. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

July 29, 2016

Superb personalized service Keith made my purchase of my RAV4 as easy as is possible. I didn't have to change any plans I had for the day. I was able to do everything using my sm More

by Dalcra
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Aug 02, 2016 -

Toyota Marin responded

Dalcra, Thanks for this marvelous review and congratulations on your new RAV4. We are so pleased that Keith was able to provide you with such exceptional service. Please let us know if you need help or information about anything to do with your car. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

July 26, 2016

Purchase Experience We recently purchased a new Toyota Highlander from Marin Toyota. Doreen was the sales person that assisted us and we couldn't have been happier with t More

by Robyc65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, Jay Brownrigg
Jul 27, 2016 -

Toyota Marin responded

Thank you for writing about your visit with us, and congratulations on your new Highlander. Doreen and Jay are assets to Toyota Marin, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

...
99
...