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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

September 14, 2016

My Second Great Experience buying a Prius @ Toyota Marin Stopping by to say we had a great experience buying our second Prius at Toyota Marin last week. We upgraded to the new Prius Four--- Christine Cilento More

by NewPriusFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Sep 15, 2016 -

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. Our team works hard to keep our customers coming back to Toyota Marin and it’s great to hear of your continued business. Christine is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 08, 2016

Extremely happy! I can't thank them enough for the hard work they did for me too help me get the car i dreamed of. Very attentive, helpful and extremely patient! Thanx More

by Francisco90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin sumayan
Sep 12, 2016 -

Toyota Marin responded

Francisco, Thank you so much for sharing your car shopping experience with us. We're happy to hear that we were able to help you find your dream car including standard-setting customer service from our team. Thank you for choosing us for your automotive needs and don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 06, 2016

Great Customer Service By Max First off, Max is the greatest! He's patient, caring and wants to be the best help he can be. In this situation, for me, financing a car is best as i More

by Nadim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAX
Sep 07, 2016 -

Toyota Marin responded

Nadim, We appreciate your kind words about Max. He is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 01, 2016

Great follow up service Previously bought a car from John Hathaway some time ago. When I had questions about my continued service coverage, John got back to me right away and More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Sep 01, 2016 -

Toyota Marin responded

Thank you for your review, Bobby. We're glad to have John on our team and that we could provide you with a positive experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Take care. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 01, 2016

Happy Customer Bought a car from Colt. My friend referred be to him. His kids are so adorable! There's no one else to go see if you need a new or used car. More

by ToyotaOwner415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt
Sep 01, 2016 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback. We feel so grateful that you chose to come to our dealership and are happy to hear about your positive experience with Colt. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 31, 2016

Quick and Easy Keith was perfect. Professional and knowledgeable. He took the time to xxxxx my needs and came through when two other dealers failed miserably. Great More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Sep 01, 2016 -

Toyota Marin responded

Thank you for your great review. We try our best to stand out from other dealers in terms of service excellence and it’s quite an accomplishment to hear that Keith provided you the best dealer experience ever. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 31, 2016

Excellent service My salesman was very helpful and thorough. The experience was not complicated. I would recommend this dealership to any friends looking for a vehicle More

by Sylver5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Sep 01, 2016 -

Toyota Marin responded

We cannot thank you enough for your wonderful review of Toyota Marin and for your recommendation. It was a pleasure to assist you and please let us know when we can do so again. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 31, 2016

Great experience first time to bought a car Service is great and all staff are friendly and help me a lot. First time to purchase a car and it was all worth it because its a fun experience! More

by Fast123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joren briones
Sep 01, 2016 -

Toyota Marin responded

It was a pleasure to read about your nice review and it's delightful to know that we were able to provide you with such a fun experience. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 29, 2016

No hassle Very easy to deal with. Very quick and helpful, got in and out. I would bring my business here again. I would like to thank the whole team More

by chrisp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Sep 01, 2016 -

Toyota Marin responded

Thank you for leaving us this great review, Chris. We are very happy to hear that we could be so quick and helpful during your recent visit with us. Thank you for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Take care. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

August 25, 2016

DOREEN TAN was an excellent saleswoman I just wanted to take a minute to rate my recent experience at toyota marin. As you can see i gave it 5 stars. This was a very smooth process from b More

by Sandiegoludy20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula McCormick, Brian Moore, Cathie Badger, Ron Crouch
Aug 26, 2016 -

Toyota Marin responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Doreen is truly an exceptional employee and we appreciate her for giving you a great experience! Enjoy your new car! Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

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