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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

October 04, 2016

John Hathaway was very accommodating! John Hathaway answered all my questions and did everything I had asked of him. He never said no to any one of my requests! John has lived a very inter More

by Siyuan Ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Oct 05, 2016 -

Toyota Marin responded

Thank you for your review, Siyuan. We're glad to have John on our team and that we could provide you with a positive experience. Please let us know if you need help or information about anything to do with your car. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

October 01, 2016

Great buying experience Colt helped my daughter get her first car. A certified Prius! An outstanding salesman. We will be bringing all our friends and family to him. More

by ToyotaOwner415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Oct 03, 2016 -

Toyota Marin responded

Thanks for your outstanding review. I'm very happy to hear that Colt was of such help to your daughter. We strive to provide excellent customer service, and we're glad that this was the case for you. Don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

October 01, 2016

2017 Tacoma sale Very easy none pressure sale. Beth was very helpful and knowledgable. I was in the truck and driving in no time with great interest rate as well . More

by Mavenator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Dunn
Oct 03, 2016 -

Toyota Marin responded

Thank you for the excellent review. It is great to know that Beth was able to provide you with pressure-free and knowledgeable service. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. When it comes time to assess your vehicle for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

October 01, 2016

The new car buying experience I couldn't have asked for a better dealer to help me. JD answered every question I had and was so willing to work with me (and my not so great credit) More

by HFG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Tan
Oct 03, 2016 -

Toyota Marin responded

Thank you for your wonderful feedback. At Toyota Marin, we always strive to meet the needs of our customers no matter the situation. Congratulations on your new Corolla and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

October 01, 2016

so easy, no pressure and so helpful. George was so great. Nice, non-aggressive, kind and just what any person would want when buying a car. He is an asset to Toyota. just loved him. More

by taya@buildinglab.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
george
Oct 03, 2016 -

Toyota Marin responded

Thank you for this great review. We're excited to hear that George took care of you. He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

October 01, 2016

Marvin sexton Marin was the sales representative for my husband and I in purchasing our brand new Toyota Camry . We were in and out in less then 2 hours . Extremel More

by Carrie.paul.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin
Oct 03, 2016 -

Toyota Marin responded

Thank you for recognizing your experience at our store. It is great to know that Marvin and our team were able to provide you and your husband with a pleasant time purchasing your new car. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

October 01, 2016

Excellent service - 5 of 5 stars One of the best dealerships I've ever been to. The moment you open the door, they welcome you with open arms to help guide you through the process in More

by Sushiman95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh, Emad Burjaq
Oct 03, 2016 -

Toyota Marin responded

Thank you and congratulations on your purchase. We are so very pleased that Max could make your visit smooth and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new purchase. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 30, 2016

Toyota Marin I bought a car from Marvin a few days ago and the experience was the best ever. I will recommend Marvin and Toyota Marin to my family and friends. More

by Cortez13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin
Oct 03, 2016 -

Toyota Marin responded

Thanks so much for the nice review. We really appreciate this feedback and I'll be certain to share your compliments to Marvin and to the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection, we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 29, 2016

Tacomaville The wife and I had great customer service interaction with Ren and Daryl. The worked with us to get the right fit for myself and my family. More

by loboquiddity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Sep 30, 2016 -

Toyota Marin responded

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your wife with a pleasant time purchasing your new car. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

September 21, 2016

Best Customer Service By MAX! My mother and I walked in just to look around, we hoped we would see something that was in our budget. We met the best person, Max, he was the best he More

by lucys2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Sheikh
Sep 23, 2016 -

Toyota Marin responded

Lucy, Thank you for recognizing your experience at our store. It is great to know that Max was able to provide you and your mother with a pleasant time purchasing your new car. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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