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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

January 21, 2017

great service I bought a used car from Toyota Marin's sister company in Palo Alto. They brought it up to Marin for me for free. The process of purchasing the car More

by SeanaP.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Becker
Jan 24, 2017 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that Michael could be so nice and helpful during your recent visit with us. Thank you for your business and we look forward to seeing you back again in the future. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

January 21, 2017

Great experience We went to Toyota Marin to view a particular used Buick Enclave. Upon arrival we learned it had been taken out on a test drive and wouldn't be back fo More

by Macdanyfe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Greg Weiss, Robert Williamson
Jan 24, 2017 -

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Greg and our team were able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road. Also, please don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

January 07, 2017

Great experience Customer Service is excellent. Ren Briones just made my day. I got the car that i really wanted. He is very helpful. Everything is easy and fast. I wo More

by tigerpaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Jan 10, 2017 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that Ren could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 04, 2017

Good selection of 4Runners! Buying from Toyota Marin was about as good a buying experience as you might expect from the process of buying a vehicle, which is never easy. Our sale More

by 4Runnerfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Jan 06, 2017 -

Toyota Marin responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 01, 2017

Professionals We felt welcomed as soon as we walked in Mo made us comfortable and my wife isn't the easiest to deal with after he and my son talked sports for a qui More

by Pattbear26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abu Kweik
Jan 03, 2017 -

Toyota Marin responded

I sincerely thank you for going out of your way to write this review about Toyota Marin. We try to create a comfortable and stress-free environment for each and every customer. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 01, 2017

Great Dealership! In comparison to other dealerships I've visited in the past, I give Toyota marin five stars for their customer service. They are really doing somethin More

by Em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Jan 03, 2017 -

Toyota Marin responded

Em, We appreciate you for letting others know about your experience at Toyota Marin. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 01, 2017

Fantastic service and personable employees! My family and I recently purchased two new vehicles from this Toyota dealership. For me, as I purchased my very first car ever, I have found this expe More

by Tetsuya Endo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Norris
Jan 03, 2017 -

Toyota Marin responded

Your kind words mean a lot to us, Tetsuya. We appreciate your feedback and are happy to hear that Kevin was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 01, 2017

Car shopping was a breeze I really enjoyed my experience at Toyota marin. It was very easy, no hassle at all. I would recommend this place to future car buyers. Thanks toyota More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Jan 03, 2017 -

Toyota Marin responded

Jeff, Thank you and congratulations on your purchase. We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 01, 2017

Toyota of Marin 2017 Tacoma TRD OR Decided to take advantage of end of year pricing on the 2017 Tacoma. Ren from Toyota of Marin reached out to me within the hour of submitting and inq More

by Matthew Harrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Jan 03, 2017 -

Toyota Marin responded

Matthew, Thank you for this marvelous review and congratulations on your new purchase. We are so pleased that Ren was able to provide you with such exceptional shopping experience. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

December 31, 2016

Great job Toyota Marin I purchased a car from Mo, he was such a help, super nice and found a safe car my family and I were looking for. More

by Abraham 0621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abukweik
Jan 03, 2017 -

Toyota Marin responded

Thanks for your outstanding review, Abraham. I'm very happy to hear that Mo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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