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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

February 21, 2017

Ren Briones Ren was very responsive and informative. He explained the paperwork so that my wife and I fully understood al our options for either purchase or leasi More

by wollinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Feb 24, 2017 -

Toyota Marin responded

Thank you for recognizing your experience at our store. It is great to know that Ren was able to provide you and your wife with a pleasant time purchasing your new car. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 21, 2017

Outstanding Customer Service My interactions with Ren Briones at Marin Toyota was a great experience, and a bit of a surprise due to only talking with him through a text briefly. More

by Keith Rendone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Feb 23, 2017 -

Toyota Marin responded

It's wonderful to know that your visit was such a pleasure, Keith. Thank you for choosing us, and all of us hope to see you again. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 21, 2017

Ren Briones + Toyota Marin = awesome buying experience I purchased a Toyota Tacoma TRD Off Road from Ren Briones at Toyota Marin. I couldn’t be happier with the truck and the service. Marin Toyota was a li More

by Steven Legaspi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Feb 24, 2017 -

Toyota Marin responded

Steven, We appreciate you taking the time to leave us a great review. We are pleased to hear Ren did a great job in assisting you in your purchase. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

Feb 24, 2017 -

Toyota Marin responded

I appreciate your positive feedback about our dealership, Steven. We do take pride in catering to our guests' automotive needs the best way we can. If you need anything else, please don't hesitate to let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

February 20, 2017

Great service I bought my first car a week ago from John Hathaway at Toyota Marin. He was friendly and patient, and they made the whole process easy. We were able t More

by Erin33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Feb 23, 2017 -

Toyota Marin responded

It was a pleasure to read about your first buying experience working with John. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 11, 2017

All around great experience I recently bought a Sienna from Ren Briones at Toyota Marin. Can't say enough good things about the experience, we were looking for an all wheel drive More

by Hoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Feb 13, 2017 -

Toyota Marin responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Ren was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 05, 2017

Excellent service! I bought a car, it had a problem, they gave me free a rental car until mine was reparated! Thanks to Moe, Lana, and all the staff, they were amazing! More

by Chris76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
Feb 08, 2017 -

Toyota Marin responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 01, 2017

Roman Toyota Marin soldier I was helping my wife shop for a car. Her dream car she was hoping to buy was an equinox it happened to be the exact car that Roman found for her. Th More

by Cars4kids0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Feygelman
Feb 01, 2017 -

Toyota Marin responded

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your wife with a pleasant time purchasing your car. We appreciate the feedback and are pleased that your vehicle purchase experience with Roman was so positive. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 01, 2017

Great experience at Toyota Marin I had a truly wonderful experience at the Toyota in San Rafael. I am very happy with my purchase. I had a very helpful salesman named Nicholas, who wo More

by Alma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Feb 01, 2017 -

Toyota Marin responded

Thank you for the glowing review, Alma. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact Nicholas or visit us if you need anything else. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 31, 2017

RAV4 Hybrid Limited...Score! I contacted Toyota Marin in regards to a Certified Pre-Owned Rav4 that they had in their inventory.  When I called in I spoke with Robert Williamson ( More

by Andy Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Feygelman, Robert Williamson
Feb 01, 2017 -

Toyota Marin responded

Thank you for leaving this remarkable feedback, Andy. We appreciate your comments and are happy to hear that Robert and Roman were able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

January 23, 2017

Best place I had been car shopping for months, comparing deals constantly. After extensive research, I ultimately found the best price and service at Toyota Mar More

by Juliejoelkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Jan 24, 2017 -

Toyota Marin responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

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