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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

March 01, 2017

Great Experience at Toyota Marin "I was searching for a car online and a few weeks ago I was saw a Certified Camry that fit the criteria of what I was looking for. I called Toyota Ma More

by Iyulchik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Feygelman
Mar 02, 2017 -

Toyota Marin responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience with Roman was so positive. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 01, 2017

4 runner It was fast and easy purchase..no pressure and our car was delivered to us at our home all the way to San Jose.. Thanks to Doreen Tan Sales Manager fo More

by Mark Delos Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Mar 02, 2017 -

Toyota Marin responded

Thank you for providing us with feedback regarding your recent visit, Mark. Our team works hard to keep our customers coming back to Toyota Marin and it’s great to hear of your continued business. Doreen is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. We appreciate all of your kind words and thank you for returning to our dealership. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 28, 2017

We have purchased 7 cars from this dealership Having purchased so many vehicles from Toyota Marin pretty much sums up my review. They work very diligently to build relationships with customers so More

by MikeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Mar 02, 2017 -

Toyota Marin responded

Your great feedback truly made our day, Mike. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 28, 2017

One of the Best in Bay area!!! I had one of best experiences with Tyler, who is one of truly best salesmen around. I have never gone to a dealership to purchase a car. Tyler is such More

by norcal
Recommend Dealer
Yes
Employees Worked With
Tyler Toler, Cathie Badger
Mar 02, 2017 -

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Tyler was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 28, 2017

Tyler is hands down the Best out there! I needed a new vehicle for a job which public transportation would not be able to cover. I originally thinking about a Prius, but Tyler convinced me t More

by TheFunkyBunch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Toler, Cathie Badger
Mar 02, 2017 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that Tyler could be so friendly and knowledgeable during your recent visit with us. We appreciate your recommendation and don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 28, 2017

Help in Finding a New Toyota I had specific requirement for new car I wanted to buy. I built the car I wanted through two websites, Toyota's and TruCar through Consumer Reports. I More

by afk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, Keith Ural
Mar 02, 2017 -

Toyota Marin responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Keith was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 27, 2017

Our 2nd time with Laz This is our second time and car with Laz. My wife and I have been very happy dealing with him as he's been very helpful and very patient, especially w More

by morebeers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz Sapinoso
Feb 28, 2017 -

Toyota Marin responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Toyota Marin and it’s great to hear of your continued business. Laz is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 26, 2017

Leasing 2017 Toyota Sienna We were undecided between Leasing or Buying due to our particular needs. Michael Becker, Sales Mgr., took time in explaining pros and cons of Buying v More

by Lupe2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Becker
Feb 27, 2017 -

Toyota Marin responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Michael was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 25, 2017

Great Experience We worked with Michael Becker on purchasing a Toyota Sienna. It was a great experience, we knew exactly what we wanted and he went above and beyond to More

by Michelle1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Becker
Feb 27, 2017 -

Toyota Marin responded

Michelle, Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers. It does not surprise us that Michael went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Toyota Marin await your return. Please let us know how we may be able to help next. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

February 22, 2017

Great customer service I worked with Doreen Tan at Toyota Marin to buy a Camry for the company I work for. The service was great, fast and easy. All of the paperwork was org More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
Feb 24, 2017 -

Toyota Marin responded

Thank you for taking the time to share with us. The goal of the Toyota Marin team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that Doreen assisted you in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

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