
Toyota Marin
San Rafael, CA
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Great Experience at Toyota Marin "I was searching for a car online and a few weeks ago I was saw a Certified Camry that fit the criteria of what I was looking for. I called Toyota Ma "I was searching for a car online and a few weeks ago I was saw a Certified Camry that fit the criteria of what I was looking for. I called Toyota Marin and spoke to Roman Feygelman. He answered all the questions I had about the car and the certification. We made an appt for me to come in and drive it. When I got to the dealership Roman had the vehicle pulled around. The car was everything he said it was and Toyota Marin made it easy for me to purchase the car. If you're in the market for a used car call Roman at Toyota Marin" More
4 runner It was fast and easy purchase..no pressure and our car was delivered to us at our home all the way to San Jose.. Thanks to Doreen Tan Sales Manager fo It was fast and easy purchase..no pressure and our car was delivered to us at our home all the way to San Jose.. Thanks to Doreen Tan Sales Manager for making it happen..I will strongly recommend Doreen Tan and Toyota Marin to family and friends who is in the market for a car, it's our second time doing business with Doreen Tan.thanks to her. More
We have purchased 7 cars from this dealership Having purchased so many vehicles from Toyota Marin pretty much sums up my review. They work very diligently to build relationships with customers so Having purchased so many vehicles from Toyota Marin pretty much sums up my review. They work very diligently to build relationships with customers so they become repeaters. My family are a good example. As soon as we walked into the dealership the sales manager addressed us by name and assigned us to a sales person who had dealt with us in the past. But successful sales is only the first step. The real test is the service after purchase. Here is a service story worth sharing. Christmas 2015 we were driving our Prius to LA to see our grandchildren. It was a dark early morning when we started out . As we approached the freeway, we hit a curb and damaged two tires. AAA towed is to service and realizing our dilemma , the service manager took the car in for repair, loaned us another Toyota and got us back on the road an hour after we got there. We arrived in LA in time and as if nothing happened. There were plenty of other customers at the service center at the time but the service team were obviously well trained to handle the sometimes urgent needs of its customers. I guess you would call what they did "vehicular triage". Kudos to Toyota Marin More
One of the Best in Bay area!!! I had one of best experiences with Tyler, who is one of truly best salesmen around. I have never gone to a dealership to purchase a car. Tyler is such I had one of best experiences with Tyler, who is one of truly best salesmen around. I have never gone to a dealership to purchase a car. Tyler is such a great salesman that he never pressures you into doing something you don't want to do. He has to be tops in his field and, by the way, I love my car. Normally when I make a big purchase, I feel a little stressed, second guessing myself. Not this time, I know it was the right decision and I was so happy driving home a car that was so beautiful, drove very smoothly and is reliable as well. So, in closing, I want to say that I would come back to Tyler at Marin Toyota and recommend others come as well. Tyler would be my point person at Toyota Marin; he's a natural. More
Tyler is hands down the Best out there! I needed a new vehicle for a job which public transportation would not be able to cover. I originally thinking about a Prius, but Tyler convinced me t I needed a new vehicle for a job which public transportation would not be able to cover. I originally thinking about a Prius, but Tyler convinced me that the Corolla SE would be a better fit. After driving it and discussing the numbers, I decided that a lease would be best. Tyler was able to get everything ready before coming in to pick it, making the overall time spent there less. I would absolutely recommend Tyler to everyone. He is very friendly and knowledgeable about all things Toyota. More
Help in Finding a New Toyota I had specific requirement for new car I wanted to buy. I built the car I wanted through two websites, Toyota's and TruCar through Consumer Reports. I I had specific requirement for new car I wanted to buy. I built the car I wanted through two websites, Toyota's and TruCar through Consumer Reports. I sent the specs to three dealers. Within an hour, I heard back from Toyota of Marin. The other two dealerships took 3-4 days to respond. Keith was incredibly responsive to my specific needs, answered all of my questions and researched the ones he couldn't answer over the phone. When he found that the car I wanted wasn't available in his inventory, instead of trying to sell me what he had, he located the car with my desired specs and brought it in for me to test drive. I ended up not buying the car, deciding to wait unit the 2018 model year's version that will have features that aren't available on the 2017 model. If I end up buying a Toyota, I will definitely buy it from Toyota of Marin. A low pressure sales environment and a desire to actually listen to what I want rather than to "sell" me what they have is a must for me and It is rare to find a dealership that has this in spades. Kudos to Toyota of Marin and my sales person, Keith. More
Our 2nd time with Laz This is our second time and car with Laz. My wife and I have been very happy dealing with him as he's been very helpful and very patient, especially w This is our second time and car with Laz. My wife and I have been very happy dealing with him as he's been very helpful and very patient, especially with our second car, a Prius Prime. It took some time since Toyota wasn't making our order, but Laz kept his eye out and when they happened to have gotten a red one, he called me immediately and we had a smooth transaction. We'll be seeing him again when this lease is up, just like last time. Thanks for everything Laz. More
Leasing 2017 Toyota Sienna We were undecided between Leasing or Buying due to our particular needs. Michael Becker, Sales Mgr., took time in explaining pros and cons of Buying v We were undecided between Leasing or Buying due to our particular needs. Michael Becker, Sales Mgr., took time in explaining pros and cons of Buying vs. Leasing a vehicle and throughly answering our questions/concerns. When all was said and done Leasing works best for our needs. More
Great Experience We worked with Michael Becker on purchasing a Toyota Sienna. It was a great experience, we knew exactly what we wanted and he went above and beyond to We worked with Michael Becker on purchasing a Toyota Sienna. It was a great experience, we knew exactly what we wanted and he went above and beyond to make it happen. Straight forward and no nonsense when it came time to deal with the pricing and paperwork. It was stress free, we will definitely be return customers. Thanks for making it a great buying experience. More
Great customer service I worked with Doreen Tan at Toyota Marin to buy a Camry for the company I work for. The service was great, fast and easy. All of the paperwork was org I worked with Doreen Tan at Toyota Marin to buy a Camry for the company I work for. The service was great, fast and easy. All of the paperwork was organized and ready to go to make it a pain free interaction. Would definitely buy another car at this dealership. More