Back

Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

Directions

By Type

Showing 1,700 reviews

April 04, 2017

Bought a new car. I went in knowing I wanted to buy a car but was not 100% sure on which model. Christine Cilento asked me some questions about what I was looking for a More

by Janet Ayris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento, Jay Brownrigg
Apr 05, 2017 -

Toyota Marin responded

Janet, I am happy to hear you are enjoying your purchase. At Toyota Marin, we strive to answer every question and address every concern, and it’s encouraging to know Christine was able to show you dedicated and personalized service. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 31, 2017

Terrific Service Greg was friendly and helpful while showing me different cars and discussing my financing options. Good selection and prices as well. Overall, a great More

by Freddy Jimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Weiss Mike Van De Veere
Apr 05, 2017 -

Toyota Marin responded

Thank you for leaving us this great review, Freddy. We are very happy to hear that Greg could be so friendly and helpful during your recent visit with us. Thank you for your business and we look forward to seeing you back again in the future. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

March 31, 2017

Nicholas Kulberg Working with Toyota Marin and especially my point person Nick Kulberg is always a pleasure. I lease multiple cars from this dealership for my busines More

by John P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Apr 05, 2017 -

Toyota Marin responded

Thank you for providing us with feedback regarding your recent visit, John. Our team works hard to keep our customers coming back to Toyota Marin and it’s great to hear of your continued business. Nick is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian General Manager mikechristian@toyotamarin.com | 415-460-6800

March 14, 2017

Awesome and honest dealer I came to this dealership without doing any research beforehand. I was kind of skeptical at first, but thank god to my guy Ren Briones. He was very ac More

by MarkN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Mar 15, 2017 -

Toyota Marin responded

Thank you for taking the time to write such a detailed review about your experience with us, Mark. We are very glad to hear that your experiences have been very positive. It was great doing business with you and don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 14, 2017

We love Toyota of Marin! My husband and I have had nothing but stellar service at Toyota Marin. We have purchased and leased several cars there and continue to return because More

by sfoster05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Mar 15, 2017 -

Toyota Marin responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Toyota Marin and it’s great to hear of your continued business. Our team is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them. We appreciate all of your kind words and thank you for returning to our dealership. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 09, 2017

4 Runner purchase I was working with Ren Briones at Toyota Marin and was very happy with the service that I received. I showed up on a day where it was pouring and he More

by bobuilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Mar 13, 2017 -

Toyota Marin responded

Thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that Ren was there to provide you with such exceptional service. Thank you again and please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 03, 2017

Awesome! Fantastic time purchasing my brand new Rav 4 all wheel drive at Toyota. Marine and sales rep, Keith. Absolutely no pressure. Even let me go home to sl More

by Pete999
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Mar 07, 2017 -

Toyota Marin responded

Your kind words mean a lot to us, Peter. We appreciate your feedback and are happy to hear that Keith was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 01, 2017

Fantastic experience with Christine Cilento We had been looking for a new car since May 2016 and were in touch via email and phone with Christine Cilento. She's always been very helpful and frie More

by Karshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Mar 02, 2017 -

Toyota Marin responded

Thank you for the kind review, Karshan. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 01, 2017

Fantastic Salesperson My sales person was everything you'd want. Smart, empathetic, delivers on his promises, outstanding service. The only thing I wish he could do that More

by Jayj-2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Mar 02, 2017 -

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future automotive needs. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

March 01, 2017

Great people at Toyota Marin Greg Weiss and Mike Van De Veere helped me while I looked at a few cars. They were both knowledgable and friendly. I would recommend this dealership. More

by Ronald
Recommend Dealer
Yes
Employees Worked With
Greg Weiss Mike Van De Veere
Mar 02, 2017 -

Toyota Marin responded

Thank you for your review, Ronald. We're glad to have Greg and Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

...
90
...