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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

May 15, 2017

Ren Briones was very professional. He made my car shopping fun and make my time efficient as possible to get the best deal that works for me. More

by Lyndon G Raguro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
May 16, 2017 -

Toyota Marin responded

Lyndon, Thank you for reviewing your car shopping experience with Ren. We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 13, 2017

All the service staff are very friendly , very professional, very good!I will recommend my friends to come again and be my first choice!thank you very much! More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shone, Mike Christian, Paula McCormick, Ainsworth Leslie, Monique Cziska, Terry Allan, Ritsa Kastoras, Brian Moore, Tyler Toler, Gian Voglino, Cathie Badger, Keith Ural, Jason Clark, Erwin Mulimbayan, Ron Crouch, Kevin Zabel, Dennis Noller, Lana Abu Kweik, Emad Burjaq, JP Singh, Victor Escamilla
May 15, 2017 -

Toyota Marin responded

Thank you for leaving us this great review, George. We are very happy to hear that our service team could be so friendly and professional during your recent visit with us. We appreciate your recommendation and don’t forget we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 07, 2017

Great buying and trade-in experience I just bought a Sienna minivan from Toyota Marin. My whole experience was very positive. My sales person was Rodger Eva. He's new to selling cars, bu More

by Satisfied buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Eva, Lana Abu Kweik
May 09, 2017 -

Toyota Marin responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 02, 2017

Low pressure shopping experience A friend had told me good things about this dealership so I decided to make the drive over from the east bay. I am so glad I did! The best part about More

by Happy customer hoping to buy soon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Eva, he isn't on the list
May 03, 2017 -

Toyota Marin responded

Thank you for leaving us this 5 star review. We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 01, 2017

See Lindsay Alvarez You should see Lindsay Alvarez she is such a easy going and honest sales person. I would recommend her to anyone I know. She even helped me fix my pho More

by Marsha Felton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Alvarez
May 01, 2017 -

Toyota Marin responded

Thank you for your review, Marsha. We're glad to have Lindsay on our team and that we could provide you with a positive experience. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 29, 2017

Love my new car! Had a bad experience at another dealership and was pleasantly surprised by my experience at Toyota Marin. Mike Van De Veere was helpful and friendly. More

by Sam28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van De Veere
May 01, 2017 -

Toyota Marin responded

Thank you for your outstanding review. I'm very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 26, 2017

Much Patience with a crazy family My family and I contacted Toyota of Marin on a Saturday about a Pre-owned Sienna we saw online. Keith was prompt in his communication and we headed o More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Apr 27, 2017 -

Toyota Marin responded

Vicki, Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers. It does not surprise us that Keith went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Toyota Marin await your return and don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 23, 2017

I bought a Prius 2, 2015 on 4-18-2017. John Hathaway was my salesperson. He was great! He was not high pressure, willing to show and test drive any car Iwas interested in. He was honest an More

by Pbruvry
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Apr 26, 2017 -

Toyota Marin responded

Thank you for your wonderful remarks, which I have shared with John. Once again, we appreciate your business and don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 18, 2017

Painless and Stress-Free Buying Toyota Marin made the whole car buying experience as painless and stress-free as possible and I'd highly recommend them if you're in the market for a More

by Joel Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Apr 21, 2017 -

Toyota Marin responded

Thank you for your business and this review, Joel. I am happy to hear Ren and our team were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

April 15, 2017

Great service. Thanks John I have purchased a total of 4 cars from Toyota Marin and have had nothing but good experiences. John Hathaway has been my go-to sales person all 4 tim More

by CHRISTIAN GALLARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Apr 17, 2017 -

Toyota Marin responded

Thank you for doing business with us again, Christian. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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