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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

June 17, 2017

Exceeds Expectations! This dealership was top notch! Michael Becker went above and beyond to make sure I purchased the Toyota 4-Runner I was most comfortable with. He gave More

by toyota123TOYOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Becker
Jun 19, 2017 -

Toyota Marin responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers. It does not surprise us that Michael went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear your kind words. All of us at Toyota Marin await your return. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 03, 2017

Ren was the BEST! Ren needs a promotion! He helped me in everything! It made things clear, objective and practical! The best seller! Great guy!! Thank you guys for More

by ginovasquezjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren!, Matt Shone, Mike Christian, Terry Allan, Brian Moore, Erwin Mulimbayan, Ron Crouch, Lana Abu Kweik
Jun 07, 2017 -

Toyota Marin responded

Thank you for your outstanding review, Gino. I'm very happy to hear that Ren was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 02, 2017

Great Car Buying Experience As with most people buying a car can be an uncomfortable experience from negotiating the price and getting all the prep and paperwork done. Have to s More

by JerryM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones, Joshua Feinberg
Jun 07, 2017 -

Toyota Marin responded

Your great feedback truly made our day, Jerry. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 01, 2017

Awesome Customer Service, great experience! Leased my first car with them this past week. I live nearby and Tyler drove the car to my house to test drive. He was very efficient and explained the More

by ddesauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Feinberg, Tyler Toler
Jun 02, 2017 -

Toyota Marin responded

I appreciate your positive feedback about our dealership. We do take pride in catering to our guests' automotive needs the best way we can. Thank you again for your business and don’t forget about the 119-point inspection, we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 31, 2017

Easy and Efficient Wow I am impressed. My recent car shopping experience was exceptional in comparison to previous experiences at other dealerships. I am very pleased wi More

by Mr.Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas kulberg
May 31, 2017 -

Toyota Marin responded

Thank you for your outstanding review. I'm very happy to hear that Nicholas was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 31, 2017

Laz is the guy! I was looking for a deal for a daily car. I found this guy in the frs/brz community where I'm a member too. His name is Laz. He's one of their sales s More

by RJ.TD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laz Sapinoso
Jun 02, 2017 -

Toyota Marin responded

Thank you for the excellent review. It is great to know that Laz was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Oh, and don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 31, 2017

Great salesman I was there last week and Salesman name Tyler helped me out. He was very smart and knew so much about all the cars at the dealership. Very knowledgeab More

by Caseyt78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Toler
Jun 02, 2017 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear Tyler was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget about the 119-point inspection, we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 31, 2017

Great Customer Service!! Colt helped my daughter find the right car! We came in looking for a reliable car and he found us the perfect Camry. We were in and out within an hour More

by Hank17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt and Brooke
Jun 02, 2017 -

Toyota Marin responded

Thank you for recognizing your experience at our store. It is great to know that Colt was able to provide you and your daughter with a pleasant time purchasing your daughter's new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 30, 2017

Simple and Great Buying Experience Marin Toyota is an exceptional place to shop for your next car. The intuitive website and straight to the point financing options distinguishes this d More

by segun7777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Keith Ural
May 31, 2017 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear Keith and our team were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

May 23, 2017

BUY FROM TOYOTA MARIN Keith Ural was great! Helpful and still treated the customer like a customer. This is a trait that is lacking in modern sales experiences. The staff w More

by jmcounts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
May 23, 2017 -

Toyota Marin responded

Thank you for this great review. We're very happy that Keith was here to help you and treated you with the customer service we know you deserve. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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