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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

July 31, 2017

Great service Martin Sumayan, one of the sales representatives, helped me buy my first car and gave me a great deal on the car and on the maintenance. The whole pro More

by Garcia760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Aug 02, 2017 -

Toyota Marin responded

Thank you for this nice review. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Martin. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 31, 2017

Great Service I purchased my first car from them. The customer service was great and Lesley was really helpful throughout the process. I would definitely recommend More

by dave123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley Eubank
Aug 02, 2017 -

Toyota Marin responded

Congratulations on your first car, Dave! Thank you for taking the time to share your feedback with us! Lesley and our team work hard to make sure our guests have a remarkable experience. If you need anything else for your vehicle, please let us know. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 31, 2017

Extraordinary Service This is the second time my husband and I have bought a new car from Toyota Marin and we have been more than happy with both experiences! The process w More

by happyowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley Eubank
Aug 02, 2017 -

Toyota Marin responded

This really made our day! Thank you for your kind words. I am sincerely pleased to know that Lesley's efforts have made the difference in your experience and that we have earned your loyalty and continued business. We look forward to assisting you again with your future automotive needs. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 31, 2017

Excellent Service I am Paul Delmontes and I would like to give commendation to Martin Garcia Sumayan. Martin Sumayan is very efficient in dealing with customers lik More

by PaulDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Garcia Sumayan
Aug 02, 2017 -

Toyota Marin responded

Thank you for the wonderful feedback, Paul. One of our top priorities is exceptional customer care and I am proud that Martin offered this to you during your recent visit. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 30, 2017

I'll be back to buy my next vehicle The entire crew at Toyota Marin was helpful and on top of things. Christine Cilento is easy to communicate with and kept me informed of how the transa More

by Lorrie Clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento, Nick V, finance uncertain,
Jul 31, 2017 -

Toyota Marin responded

Thank you for leaving us this awesome review, Lorrie. I am very happy to hear that Christine and Nick could provide you with a second car buying experience that was just as good or better than the first! Come and see us again with anything else you might need for your vehicle. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 29, 2017

Experience at Toyota of Marin. My husband and I bought a car from you. John Hathaway was our salesman. He was very nice and made us feel comfortable. There was no pressure which we More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Jul 31, 2017 -

Toyota Marin responded

Jeannie, Thanks for this marvelous review and congratulations on your new purchase. I am so pleased that John was able to provide you with such exceptional service. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee and let us know if you need anything else for your vehicle. Take care. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 01, 2017

Five Star Service I am very happy with my decision to check out Toyota Marin in San Rafael. Nicholas Kulberg is a great salesman and everyone else working there seemed More

by WheelerD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
June 29, 2017

Great Experience-Happy buyer 😁 Had the best experience here. Everyone is absolutely amazing, kind, knowledgeable & beyond helpful. John Hathaway is great! We couldn't be happier wit More

by Hp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Jun 29, 2017 -

Toyota Marin responded

Thank you for your outstanding review. I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. We appreciate your recommendation and please don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 29, 2017

Excellent experience Dealing with Christine Cilentro was a great experience, she was very knowledgeable and her customer service was top notch, I highly recommend this dea More

by egreb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Jul 05, 2017 -

Toyota Marin responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in knowledgeable and professional customer service and I'm glad that Christine made such a great impression on you. Please, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

June 20, 2017

Keith,Jay,Robert, and Gary are all AMAZING!!!! Initially I did a general inquiry Keith called to follow up, so I looked online to see other people's reviews of their experiences (note they are cons More

by Marissad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (Finance Manager) 5?? Gary (Finance) 5??, Keith Ural
Jun 22, 2017 -

Toyota Marin responded

Thank you for taking the time to write such a detailed review about your experience with us. I truly appreciate it. I would like to congratulate you on your new purchase. I am very glad to hear that your experiences with it have been very positive. It was great doing business with you. I hope to see you again. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 415-460-6800

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