
Toyota Marin
San Rafael, CA
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Great service Martin Sumayan, one of the sales representatives, helped me buy my first car and gave me a great deal on the car and on the maintenance. The whole pro Martin Sumayan, one of the sales representatives, helped me buy my first car and gave me a great deal on the car and on the maintenance. The whole process only took a couple hours till I was ready to drive off with the car. If your looking for a new Toyota, I highly recommend this dealership. Excellent service and deals! More
Great Service I purchased my first car from them. The customer service was great and Lesley was really helpful throughout the process. I would definitely recommend I purchased my first car from them. The customer service was great and Lesley was really helpful throughout the process. I would definitely recommend Toyota Marin to anyone buying their first car. More
Extraordinary Service This is the second time my husband and I have bought a new car from Toyota Marin and we have been more than happy with both experiences! The process w This is the second time my husband and I have bought a new car from Toyota Marin and we have been more than happy with both experiences! The process was made so easy for us that I am very grateful. I can't imagine there is a dealership within a hundred miles who could touch this one for complete focus on customer experience and satisfaction - we felt very comfortable with all the friendly employees we dealt with, never pressured, and felt like they were genuinely on our side. I also enjoyed, for a change, to work with a woman representative for this process (though all the men were great too) - Lesley was terrific, listening carefully to find out our preferences, and then determinedly pursuing satisfaction for us, not giving up until she succeeded in finding us the model that we were looking for. We would certainly seek her out again in the future! It was frosting on the cake that we also ending up receiving a really great deal on a new Hybrid Camry; I fall more in love with it every day. Thank you, Toyota Marin, for such a good experience! More
Excellent Service I am Paul Delmontes and I would like to give commendation to Martin Garcia Sumayan. Martin Sumayan is very efficient in dealing with customers lik I am Paul Delmontes and I would like to give commendation to Martin Garcia Sumayan. Martin Sumayan is very efficient in dealing with customers like me. He knows what he's doing and he explained everything to me regarding the car that I want to purchase. He made me feel comfortable and he handled all my questions in professional and timely manner. He did an excellent job in explaining all the things I want to know about my car and I know that he is very honest and sincere about his craft. I am very impress about his professionalism and this man knows his business. I would highly recommend Martin Garcia Sumayan to friends, to colleagues and to my family in acquiring their new vehicle. I am one of those happy and satisfied customers! Good job Martin! Keep it up! More power to you and to your company! More
I'll be back to buy my next vehicle The entire crew at Toyota Marin was helpful and on top of things. Christine Cilento is easy to communicate with and kept me informed of how the transa The entire crew at Toyota Marin was helpful and on top of things. Christine Cilento is easy to communicate with and kept me informed of how the transaction was progressing. This is the 2nd time I've purchased a car from Christine at Toyota Marin. This time it was a pre-owned Prius Plug-in. Previously it was a new Prius. In both cases she understood what I wanted in a vehicle and showed me relevant options. My time was valued and I appreciate that. I have to drive 50+ miles and pass several other Toyota dealerships to get to Toyota Marin, I feel it's worth the effort to receive the level of service I enjoy there. With my recent purchase being a pre-owned vehicle I met Nick V who made sure all the details were handled and the car was delivered to me in the condition promised. I will be back to see Christine when I'm ready to purchase my next vehicle. More
Experience at Toyota of Marin. My husband and I bought a car from you. John Hathaway was our salesman. He was very nice and made us feel comfortable. There was no pressure which we My husband and I bought a car from you. John Hathaway was our salesman. He was very nice and made us feel comfortable. There was no pressure which we liked. We will recommend him and Toyota of Marin to our friends. Thank you John! More
Five Star Service I am very happy with my decision to check out Toyota Marin in San Rafael. Nicholas Kulberg is a great salesman and everyone else working there seemed I am very happy with my decision to check out Toyota Marin in San Rafael. Nicholas Kulberg is a great salesman and everyone else working there seemed very proffesional. The dealership is well organized and clean as well. More
Great Experience-Happy buyer 😁 Had the best experience here. Everyone is absolutely amazing, kind, knowledgeable & beyond helpful. John Hathaway is great! We couldn't be happier wit Had the best experience here. Everyone is absolutely amazing, kind, knowledgeable & beyond helpful. John Hathaway is great! We couldn't be happier with our purchase. From the moment we walked in we felt welcome. I would highly recommend John & Toyota Marin!!! More
Excellent experience Dealing with Christine Cilentro was a great experience, she was very knowledgeable and her customer service was top notch, I highly recommend this dea Dealing with Christine Cilentro was a great experience, she was very knowledgeable and her customer service was top notch, I highly recommend this dealership and everyone that works there. More
Keith,Jay,Robert, and Gary are all AMAZING!!!! Initially I did a general inquiry Keith called to follow up, so I looked online to see other people's reviews of their experiences (note they are cons Initially I did a general inquiry Keith called to follow up, so I looked online to see other people's reviews of their experiences (note they are consistently outstanding.) spoke to Keith for maybe 15 minutes over the course of a Day or 2 emailed some information then went in to see what he had for me. I got to the dealership to find that Keith and Jay had already worked out 99% of the details I just had to test drive the car to make sure I liked it! Which I did!:) The next morning I went back to sign and give my downpayment, since my income was a bit higher than they thought keith, Jay, and Robert all tried to get me a better interest against all odds... I had never learned/ cared or paid attention to my credit and didn't realized the importance of good credit until recently. Keith genuinely has a passion for taking the opportunity of purchasing a car as setting them up for sincere success and laying it all out giving them the building blocks to improve what ever their situation might be, Jay did everything in his power to implement that plan and modify anything he thought could help. Then came Robert who also definitely uses his power for good, he will get to know you and your situation the whys and why nots that he believes will help him do his job to the best of his ability, you can tell he cares about what he does. Finally Gary, Gary walked me through step by step of my paperwork answered all my questions and even reviewed stuff that I didn't ask about but that are common questions. Very thorough and patient you can tell he likes what he does as well! Even the people I didn't personally encounter but could watch at work while waiting here and there they were all nice, genuine customer service and enjoyed their work! I have referred people to them, I will go back to get my next vehicle from them( when I live in Santa Rosa/ work in Novato so I pass 2 more on my way home! Do not get me wrong I believe in toyota to have great employees at all locations I just felt after reading reviews Keith was best to help me in my situation!) so if you're looking for a car and a wonderful experience I recommend toyota! More