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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

August 01, 2017

Great sales manager Michael Becker helped us find the right vehicle. The whole process of purchasing our new vehicle was great. He has great customer service and he was v More

by Will and Sharon Lazarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan , Cathie Badger
Aug 02, 2017 -

Toyota Marin responded

Will and Sharon, Thanks for the amazing feedback! We do our best to ensure nothing but a positive experience for our customers and I am glad to hear that was what Michael and Doreen delivered. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 01, 2017

Great experience A.J. was my salesman, and now my "go to" guy. Personable, knowledgeable, listens well, and never made me feel pressured. Transitioned from a 2002 Pa More

by Nat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.j. Diab
Aug 02, 2017 -

Toyota Marin responded

AJ is truly an excellent employee, Nat. I am glad he was there to make sure the transition was smooth and easy. Congratulations on your new Prius Prime! Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 01, 2017

Loved my experience After shopping around I finally chose Toyota. To my surprise I couldn't have asked much more. It's always a little nerve racking looking for the perfe More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg weiss
Aug 02, 2017 -

Toyota Marin responded

Mark, We are honored that you chose us to help you with finding the perfect vehicle. Thank you! Greg is excited to know that he has another satisfied customer. We would gladly help you with any of your future automotive needs so please do not hesitate to reach out. Also, don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” See you again! Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 01, 2017

Best decision all year I had finally decided to buy a car this year and the best decision I had made was on choosing this dealership. I had a great experience with Nichola More

by Emax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Aug 02, 2017 -

Toyota Marin responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Nicholas and the rest of the Toyota Marin team. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 01, 2017

Friendly Experience I went in on a Sunday to check out a used 4RUNNER that was reasonably priced. Keith helped me find the perfect automobile. A brand new 2017 Toyota 4Ru More

by RioFrank
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Aug 02, 2017 -

Toyota Marin responded

Rio, We appreciate this incredible review! It is great to know that you have found the perfect match! Keith will be ecstatic to know that he has another satisfied customer. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. Have a great day! Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 01, 2017

Great Service! I was looking for a 2017 Toyota Highlander Hybrid and was able to locate the one I wanted at Toyota Marin..Keith Ural was able to provide exceptionall More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Aug 02, 2017 -

Toyota Marin responded

Chris, Keith is a brilliant salesman and we appreciate that he made your experience easy and hassle-free. Looking for the perfect vehicle is never an easy task but it’s great that we found the one you needed! We hope you are enjoying your new Highlander Hybrid. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 01, 2017

Great people, Fantastic Service Michael was attentive and professional and easy to work with. I will definitely be recommending him to my frienfs who need a car or truck. More

by Hairfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Becker
Aug 02, 2017 -

Toyota Marin responded

Thank you for taking the time out of your day to share your experience. We believe in attentive and professional customer service and I'm glad that Michael made such a great impression on you. We would gladly help you with any of your future automotive needs so please do not hesitate to reach out. Also, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 31, 2017

Express! I had been thinking about buying a car for a while now and was looking at ads online, when I came across Toyota Marin. What caught my eye was the "Exp More

by coffee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido and Rodger Eva
Jul 31, 2017 -

Toyota Marin responded

Thank you and congratulations on your purchase. I am so very pleased that George and Rodger could make your experience easy and hassle free, and we believe that's how every car buying process should be. If you need anything else for your vehicle, you can always let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your purchase as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 31, 2017

It was overall a great exeperience at the Toyota Marin. Christine Cilento (direct sales manager) demonstrated excellent customer service and was a big help finding the truck we were looking for. We are happ More

by Eva Wunder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento, Cathie Badger
Jul 31, 2017 -

Toyota Marin responded

We appreciate you taking the time to leave us this great review, Eva. I'm very pleased that Christine and the rest of the team provided you the level of service that our customers have come to expect from us. Please don't hesitate to call or stop by if you have any further automotive needs. Also, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

July 31, 2017

Second purchase, #1 Service I recently bought a Camry from Toyota Marin and it was an all around good experience. The customer service was top notch. This is the second car I hav More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Pacheco, Doreen Tann
Aug 02, 2017 -

Toyota Marin responded

Thank you for leaving us this great review, Elizabeth. I am very happy to hear that Sergio and Doreen could provide you with a second car buying experience that was just as great as the first! If you have any automotive needs in the future, please let us know. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

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