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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

August 24, 2017

Great service Thanks Alvaro and Cathie excellent job, super friendly. Me and my family would continius making business, this is de car number 8 with you, and not th More

by Victord45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Alvaro Angel
Aug 28, 2017 -

Toyota Marin responded

We can’t tell you how much we appreciate this feedback as well as your loyalty. Our goal is building long term customer relationships and we truly value your business. If you need anything else for your vehicle, please let us know. Also, don't forget about the yearly complimentary 119-point inspection as part of our "10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 22, 2017

Fantastic customer service! I have been looking for a used car on line and have run into integrity issues constantly. I decided to research used car dealerships and customer sat More

by Sandy Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Diab, Rodger Eva
Aug 23, 2017 -

Toyota Marin responded

Sandy, It’s great to know you are loving your Mercedes SLK and that AJ and Rodger earned your business and loyalty. Thank you for letting us know about your experience and for writing this review. Indeed, we have a great team here at Toyota Marin and I'm very pleased that they were able to provide you the level of service that our customers have come to expect from us. Please don't hesitate to call or stop by if you have any further automotive needs. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 22, 2017

Love it!!!! Thank you jd for the big help!!!wowww I didn't expect for the help you did..it was an amazing and good experience and I love my car..I can't thank you More

by Yenyen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doren tan, Cathie Badger, JD Tan
Aug 23, 2017 -

Toyota Marin responded

That was an awesome review. I am so thrilled JD made sure you left in your dream car and that you had a great experience. Thank you for choosing Toyota Marin and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. We're excited to assist you with every aspect of your automotive inquiries in the future. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 21, 2017

Personable Each person who dealt with me at Toyota Marin was personable, straightforward, and reasonable with my requests. I had a great experience buying a pick More

by China Camp Exec Dir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Brownrigg , Brian Moore
Aug 21, 2017 -

Toyota Marin responded

Thank you for this incredible review. We have a great team here at Toyota Marin and I'm very pleased that they were able to provide you the level of service that our customers have come to expect from us. Please don't hesitate to call or stop by if you have any further automotive needs. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 19, 2017

My wife and I had a very positive experience. Roman Feygelman was very engaging and personable. He showed us several versions of the vehicle that were looking for and did an excellent job of expla More

by Paul M Gardner
Recommend Dealer
Yes
Employees Worked With
Roman Feygelman
Aug 21, 2017 -

Toyota Marin responded

Paul, It's wonderful to know Roman made sure you had such a positive experience. Thank you for choosing Toyota Marin, and we look forward to your next visit. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 16, 2017

5 Star Rating for Mr. Rodger Eva of Marin Toyota I just purchased a Toyota Prius from Rodger. I contacted San Rafael Toyota, and Rodger was very polite, informed and forthright about my choices and o More

by charlesinmarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Eva
Aug 17, 2017 -

Toyota Marin responded

It makes us proud to have Rodger in our team! We are so thrilled he worked hard enough to provide you the best service possible. Toyota Marin’s goal is to have happy and satisfied customers and I am glad we have achieved that with you. We hope you are enjoying your new Prius! Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 12, 2017

Amazing exerience The service that Erick campos did was amazing. He worked very hard to get me the car that I wanted and was able to answer all of my questions. Th staf More

by Mariagenesis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Campos
Aug 15, 2017 -

Toyota Marin responded

Thank you for taking the time to provide such great feedback, Maria. We are always excited to hear of yet another customer leaving in the vehicle they really wanted. If you have any questions about it, you can reach out to any of us and we will help out. Thank you again for your business and don’t forget about the complimentary 119-point inspection that we provide as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 11, 2017

Used car purchase agent Worked with John Hathaway He was great! Knowledgeable, patient, fair. He listened, offered options would highly recommend to a friend We were 👀 f More

by Grandma's choice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway used car sales
Aug 15, 2017 -

Toyota Marin responded

We appreciate you taking time to leave us a great review! It is gratifying to hear John did an excellent job assisting you with your purchase. He is truly an essential member of the Toyota Marin team and we appreciate all he does. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 09, 2017

Excellent service Best sales person in Universe loved his patients and friendliness is outstanding.. would recommend Marin Toyota to everyone I know and people I don't More

by Sheila M Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Aug 11, 2017 -

Toyota Marin responded

We truly appreciate your business and recommendations, Sheila. We always work hard to make sure our guests have a remarkable experience. I will share your comments with our team and we look forward to servicing your automotive needs in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 07, 2017

Great Service! Justin was really friendly, informative, and patient. We were at the dealership for at least 5 hours and he was helping us out the whole time. We happ More

by Alexremytan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stanley
Aug 09, 2017 -

Toyota Marin responded

Justin thanks you for your kind words, Alex. We take pride in our customer service and do whatever we can to have our customers leave happy and satisfied. Please don’t hesitate to contact or visit us if you have automotive needs in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

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