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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

August 31, 2017

New purchase My good friend George helped me through every step of the purchase, he was patient and helpful answering all my questions he was friendly and always More

by Newcarguy211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin, George Tenido
Sep 01, 2017 -

Toyota Marin responded

Congratulations on your purchase. At Toyota Marin, we strive to answer every question and address every concern, and it’s encouraging to know George and Lesley were able to show you dedicated and personalized service. Don’t forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee”. We look forward to assisting you again with your future auto needs. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 31, 2017

Our experie My experience was the best I have ever had and I have bought many cars before. Lesley was clear about the product, different model features, terms, pr More

by Susan and Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley Eubank
Sep 01, 2017 -

Toyota Marin responded

We appreciate you taking the time to leave us this great review, Susan and Laura. We have a great team here at Toyota Marin and I'm very pleased that Lesley, Tyler, Lana, Brad, and Josh were all there to provide you the level of service that our customers have come to expect from us. Please don't hesitate to call or stop by if you have any further automotive needs. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 31, 2017

Two cars in one year! This dealer is so good i bought 2 cars in one year and my salesperson point of contact martin sumayan is nothing but the best always takes care of me More

by juga123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Sep 01, 2017 -

Toyota Marin responded

Thank you for letting us know about your amazing experience. We are proud to have Martin, Jim, and Brad on our team. We work very hard to make sure our customers leave happy and satisfied and I am pleased to hear we were able to exceed your expectations and earn your repeat business. Please let us know if you need help or information about your vehicle. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 31, 2017

Thank you Toyota Marin and Keith Urall Everything was explained in a clear and concise manner. Keith was supportive and educated me on my best options. He really listened to what my need More

by new car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Feinberg, Keith Ural
August 31, 2017

Best dealer ever 🤗 Great service. Kind people. Fast resolution. Persistence, friendly. We are in love with our new car 🚗 and for sure we will refer their service for o More

by Janine Lourenco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Sep 01, 2017 -

Toyota Marin responded

Janine, We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

Sep 01, 2017 -

Toyota Marin responded

Janine, We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 30, 2017

What a difference we went in to Toyota Marin to look at a rave4 we test drove it then we went over numbers but there where a couple of cars we still had to look at they More

by wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg weiss
Sep 01, 2017 -

Toyota Marin responded

Wendy, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Greg provided you the best dealer experience ever. Thank you and if you have any further automotive needs, do not hesitate to come back to see us. Also, don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 29, 2017

3rd car!!! This is the third car I bought from Toyota Marin with the same great Sales Associate George Tenido. He always makes easy for me to buy a car and show More

by JoseGramajo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
August 27, 2017

Good service and great sells agent We had a really good experience which Roman made even better. He is not pushy and didn't try to hide facts about the car. He was straight with us and More

by CristhianAndMarissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Feygelman
Aug 30, 2017 -

Toyota Marin responded

Cristhian and Marissa, Thanks for the wonderful review of your recent visit to Toyota Marin. We are fortunate to have Roman in our team and we thank him for providing you with an excellent experience. We hope you enjoy your new vehicle and please let us know if you need help or information about it. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 27, 2017

AJ, did an amazing job . I was afraid because, I didn't know anything about buy a car and a new one. He (AJ) makes me comfortable .His personality plays an important role in w More

by roger,jess1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Diab
Aug 30, 2017 -

Toyota Marin responded

Roger and Jess, I sincerely thank you for going out of your way to write this review about Toyota Marin. AJ and the rest of our team strive to create a comfortable and stress-free environment for each and every customer. If you have any further vehicle needs, please come back to see us and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

August 25, 2017

Great experience Although I ended up not buying a car I saw at Toyota Marin, the sales person was extremely helpful and willing to give me valuable information on the More

by Marcelo Siqueira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Aug 28, 2017 -

Toyota Marin responded

We are so thrilled to hear that you had an awesome experience with our sales team, Marcelo. We're excited to assist you with every aspect of your automotive inquiries in the future. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

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