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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

October 04, 2017

A+ car buying experience Buying a Prius at Toyota Marin was a relatively painless, pleasant experience. Staff are knowledgable and helpful, price was reasonable, car appeared More

by Spikedoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Christine Cilento
Oct 10, 2017 -

Toyota Marin responded

It is imperative to us that we make the car-buying experience seamless and efficient. Thanks for recognizing your experience and for choosing Toyota Marin. We look forward to servicing your future automotive needs. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your Prius as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

October 02, 2017

Great JD was great through all parts of my experience. He was friendly, efficient, knowledgeable,receptive and got the job done.thank- you JD . You are the More

by Need car gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Tan
Oct 05, 2017 -

Toyota Marin responded

Thank you for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that JD was able to satisfy that. If you need anything else for your vehicle, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

October 01, 2017

2nd Car from Toyota Marin I am Writing a review about the second vehicle I purchased from Toyota Marin with Nicholas. I’m very happy with the service I received on both occas More

by Sallyo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 04, 2017 -

Toyota Marin responded

Thank you for leaving us this fantastic review. We are very happy to hear that Nicholas could provide you with a second car- buying experience that was just as excellent as the first. Please don't hesitate to call or stop by if you have any further automotive needs, and don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

October 01, 2017

Prius girl :) I commute 100 miles a day. Was thinking about getting a new RAV4 but colt showed me how much I could save in a Prius and still get great gas mileage. More

by SantaCruzlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Oct 04, 2017 -

Toyota Marin responded

Thank you for the kind and sincere comments. We couldn't be happier that you enjoyed your visit and that Colt helped you find the vehicle that suits your needs and lifestyle. Thank you again and congratulations on your Prius. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

October 01, 2017

Excellent I had very good experience here, they’re very friendly. They helped me through the process of me trying to find the right car. Unfortunately I can’t d More

by Monika_del
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Oct 04, 2017 -

Toyota Marin responded

Thank you for this lovely review, Monika. We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. We're excited to assist you with every aspect of your automotive inquiries in the future. Don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee”. See you again soon! Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

October 01, 2017

Quick and easy. Martin was great, and the process was really painless. In and out in around an hour. Can't ask for much more, kinda strange buying a bike from a car d More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Oct 04, 2017 -

Toyota Marin responded

Thank you for this excellent feedback, Max. I am grateful to hear that Martin worked hard enough to make your bike purchase completely painless. In case you have automotive needs in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

October 01, 2017

They make it so easy to buy a car! We are busy & have two young kids. We were able to buy our Highlander over email & have it delivered to our house - WINNING! Awesome customer service More

by K Steele
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Oct 04, 2017 -

Toyota Marin responded

Thanks for this marvelous review and congratulations on your Highlander. I am so pleased our team was able to provide you with such exceptional service. We hope you are enjoying your new vehicle, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

September 30, 2017

The easiest, faster & friendly purchases ever! I’ve been looking for a car for a while now, a friend recommended me to Toyota Marin, very friendly staff. I never felt pressured and everything was e More

by Airam Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Pacheco
Oct 04, 2017 -

Toyota Marin responded

Airam, Thank you for the excellent feedback. I am so happy to hear that you have enjoyed your visit. Sergio and Jay are great assets and we're thankful to have them on our team. Thank you for your business, and don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

September 30, 2017

Amazing experience We recommend Joren if you guys wanna get car! He’s awesome! Very helpful and he really knows what he’s doing. Thank you for a great service! More

by Ed24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Oct 04, 2017 -

Toyota Marin responded

I am pleased to hear that you had an excellent experience with Ren and the rest of our team. We sincerely thank you for your business and encourage you to stop by or give us a call with any questions on your vehicle. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

September 28, 2017

Brian Moore and Toyota Marin are a great team I have not bought a car in years and was rather dreading the idea. However, I headed over to Toyota and was fortunate enough to meet Brian Moore. He i More

by Funcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Sep 29, 2017 -

Toyota Marin responded

All of us at Toyota Marin congratulate you on your new purchase and appreciate the opportunity you presented to earn your business. Brian is a great addition to our sales team and we are glad you had the opportunity to work with him. I will be sure to pass along this great feedback. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee”. Sincerely, Mike Christian – General Manager | mikechristian@toyotamarin.com | 415-460-6800

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