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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

February 25, 2020

The most painless, dare I say pleasant?, car transaction ever! Used car was ready for us to look at, we drove it and also looked at a few others. Tu got a comparison of similar cars within 250 miles to show More

by svogt
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Tu Nguyen
Feb 25, 2020 -

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 25, 2020

Great and hassle free service. Took the time to go over all paperwork thoroughly. Looking forward to doing business again in the future and will definitely recommend to friends and family. More

by Bt611
Recommend Dealer
Yes
Employees Worked With
Erwin Mulimbayab, Tu Nguyen
Feb 25, 2020 -

Toyota Marin responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 24, 2020

Very friendly and accommodating, Tu was very helpful and worked with us to make sure we were happy with our experience! Great test drive and they even let us take it home for a night to make sure it was the More

by Jacktavitt
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Feb 25, 2020 -

Toyota Marin responded

Thank you for leaving us this great review! We are very happy to hear that Tu could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 23, 2020

We were happy to find the right car for us. We were Honda owners for many years but knew Toyota cars were as good too. George Tenido did not pressure us at all. But he offered us time and lots of patience. More

by Noemi_issel
Recommend Dealer
Yes
Employees Worked With
George Tenido
Feb 23, 2020 -

Toyota Marin responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Toyota Marin. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 23, 2020

Keith was amazing at looking into the best options for me and making the whole process as smooth as possible. The best car buying experience so far. Thank you! More

by laura.hirca
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Keith Ural
Feb 23, 2020 -

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Kieth was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 18, 2020

I would have to say my experience at Toyota Marin was wonderful! Victor was great and really helpful with getting me the car I wanted. Overall, great company with great people! 100% satisfied! More

by EberS
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Feb 18, 2020 -

Toyota Marin responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 16, 2020

I had a great experience at Toyota marin. Keith Ural found me the best car! It’s the second one I’ve purchased at Toyota marin. They made the process super easy and Keith helped me put on my roof racks. More

by alkleinbacker
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Feb 18, 2020 -

Toyota Marin responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 13, 2020

Great service I want to thank toyota marin used cars they were easy to work with during the whole transacation. I worked with Dylan Robinson and he was very helpful More

by lamata12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Robinson
Feb 13, 2020 -

Toyota Marin responded

Lamata, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 06, 2020

Keith is wonderful, incisive and knowledgeable. He made my car buying experience a joy. Thank you Keith. I would certainly recommend working with Keith to others. More

by rebeccagoldfarb
Recommend Dealer
Yes
Employees Worked With
Keith Ural, Colt Davis
Feb 06, 2020 -

Toyota Marin responded

Hello Rebecca and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Keith was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 03, 2020

Excellent customer service George listened to all the questions and concerns I had with regarding to purchasing a vehicle and he worked with the my budget and offered severa More

by esther.turner94085
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Feb 04, 2020 -

Toyota Marin responded

Thank you for your great review, Esther! We're glad to have George on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

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