
Toyota Marin
San Rafael, CA
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Just bought new Prius We worked with Shah from the moment that we walked in the door. He really listened to us and showed us different scenarios to lease, finance or outrig We worked with Shah from the moment that we walked in the door. He really listened to us and showed us different scenarios to lease, finance or outright purchase just the Prius that we wanted. No pressure, which we really appreciated.We also had several special requests which he and the dealership were able to completely satisfy. Cathie was also very professional and helpful as we finalized the deal. More
I bought a Prius!! I was looking to buy a used Prius v. I knew very specifically what I wanted. I saw toyota Marin had a few in my price and interest range. I initially I was looking to buy a used Prius v. I knew very specifically what I wanted. I saw toyota Marin had a few in my price and interest range. I initially spoke with the used car manager Jay who set me up with Brian Moore. Brian was very accommodating and very quickly had my needs met. I left with the car I wanted and a price and payment option I was happy with. More
Great Experience It was a wonderful experience purchasing our new Rav4 at Toyota Marin. Sam Yates was kind, patient, and knowledgable. He made the experience smooth It was a wonderful experience purchasing our new Rav4 at Toyota Marin. Sam Yates was kind, patient, and knowledgable. He made the experience smooth and (surprisingly) pleasant. I would recommend Toyota Marin and Sam Yates to anyone considering a new Toyota. Thank you for the above and beyond service! More

Great first and second experience, both times with George Te We came last year to sell our van to Toyota and lease a new model. We did everything through George Tenido. Service was fast and thorough, George is a We came last year to sell our van to Toyota and lease a new model. We did everything through George Tenido. Service was fast and thorough, George is a pleasure to deal with and he is knowledgeable about what he is selling. He even offered to install seat covers during his off hours (which is actually a tedious process which took over 2 hours). This year our 14 year old Hyundai broke down and it was time to find a new car. With the help of George, we took care of it all in 4 hours, from selecting from various models and options to driving off the lot in a new 2018 Corolla. I give George my highest recommendation. More

Car Buying Experience of a Lifetime As a couple, we’ve been car buyers for a cumulative 60 years, perhaps I can’t speak for my wife, but as for myself, this was THE most enjoyable experi As a couple, we’ve been car buyers for a cumulative 60 years, perhaps I can’t speak for my wife, but as for myself, this was THE most enjoyable experience yet. From the first phone call explaining lease end options, to the unbeatable pricing, the complete transparency with contact deatails to the final drive off in our fully detailed new SUV, we were made to feel like family. While by no means our nearest dealership, these folks nevertheless have our business for life! More

Great experience second time around! This is our second time going to Toyota Marin. Doreen and Rodger were very accommodating and patient with us and our hundreds of questions! We felt ve This is our second time going to Toyota Marin. Doreen and Rodger were very accommodating and patient with us and our hundreds of questions! We felt very well taken care of and very happy with our purchase. We will definitely be coming back here for our next car (suv)! ;-) More

Expirience was great working with george and doreen! My first expirience with #TOYOTA i am very impressed get a C-HR suv in a little 2hr, No high pressure sales,easy transaction and great information pr My first expirience with #TOYOTA i am very impressed get a C-HR suv in a little 2hr, No high pressure sales,easy transaction and great information provided!thankyou!TEAM TOYOTA! More
No respect for customers and their time Got a car from them in July 2017, with one key instead of 2. Made an appointment fir a second key, dropped my car. Come to pick it up next day - they Got a car from them in July 2017, with one key instead of 2. Made an appointment fir a second key, dropped my car. Come to pick it up next day - they FORGOT about my car. Nothing was done. The car was on their parking lot for entire day, with appointment, nobody touched it. When I come to pick it up they told me to come next time. Needless to say that I live far from them and need my car every day. I was very upset and wanted to complain that day - they were rude to me and told me there is no manager on duty you need to complain online. So, its February 2018 now, I still don't have second key. Called them multiple times, nobody to complain, nobody to help me. If you are a busy person, avoid them. They don't respect customers and their time. My car got never forgotten on the parking lot of repair facility with an appointment. That was a shock. Second shock - when I asked them "who can I complain about it" - "You can complain online". Outrageous More
Great Dealership I have been taking my 4Runner to Toyota Marin for the last year and a half and have had nothing but positive experiences with their service department I have been taking my 4Runner to Toyota Marin for the last year and a half and have had nothing but positive experiences with their service department. Yesterday I went with my Aunt to help her pick out a used car. We were helped by Alvaro Angel and he was very helpful. He let us into and showed us about 8 cars on the lot, helped us decipher the information in their CarFax reports and let us test drive 2 cars. We ended up getting a good price on a used car that was affordable for her, however the way we were treated like VIP's did not reflect the price of the car at all. Highly recommend Toyota of Marin and Alvaro. More
Quick and easy We had a very easy transaction once Brian and his dealership were able to get me the car I wanted. They were the only dealership that could get it for We had a very easy transaction once Brian and his dealership were able to get me the car I wanted. They were the only dealership that could get it for me and the process couldn’t have been easier. More