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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

March 01, 2018

Just bought new Prius We worked with Shah from the moment that we walked in the door. He really listened to us and showed us different scenarios to lease, finance or outrig More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Shah Pourmand
Mar 05, 2018 -

Toyota Marin responded

Thank you for taking the time to write this fantastic review. Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We hope you are enjoying your new Prius, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 28, 2018

I bought a Prius!! I was looking to buy a used Prius v. I knew very specifically what I wanted. I saw toyota Marin had a few in my price and interest range. I initially More

by Att1cus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Mar 05, 2018 -

Toyota Marin responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 25, 2018

Great Experience It was a wonderful experience purchasing our new Rav4 at Toyota Marin. Sam Yates was kind, patient, and knowledgable. He made the experience smooth More

by Rav4_Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yates
Feb 28, 2018 -

Toyota Marin responded

Thanks for the wonderful review. Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your recommendation and hope you'll keep in touch for your future auto needs. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 21, 2018

Great first and second experience, both times with George Te We came last year to sell our van to Toyota and lease a new model. We did everything through George Tenido. Service was fast and thorough, George is a More

by toyotacarguy
Recommend Dealer
Yes
Employees Worked With
George Tenido
Feb 26, 2018 -

Toyota Marin responded

Thank you for your great feedback and recommendation. George is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments. Once again, we appreciate your business and don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 11, 2018

Car Buying Experience of a Lifetime As a couple, we’ve been car buyers for a cumulative 60 years, perhaps I can’t speak for my wife, but as for myself, this was THE most enjoyable experi More

by Chambertin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Talia Bazan
Feb 14, 2018 -

Toyota Marin responded

Thank you for this excellent review, Chambertin. We are so happy to hear that we could make you feel like a part of the Toyota Marin family with your recent purchase. We hope you are enjoying your new SUV, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 08, 2018

Great experience second time around! This is our second time going to Toyota Marin. Doreen and Rodger were very accommodating and patient with us and our hundreds of questions! We felt ve More

by JnJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, Rodger Eva
Feb 12, 2018 -

Toyota Marin responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 08, 2018

Expirience was great working with george and doreen! My first expirience with #TOYOTA i am very impressed get a C-HR suv in a little 2hr, No high pressure sales,easy transaction and great information pr More

by Ryle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Tan, George Tenido
Feb 12, 2018 -

Toyota Marin responded

Thank you so much for your feedback, Ryle. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the team and please don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 07, 2018

No respect for customers and their time Got a car from them in July 2017, with one key instead of 2. Made an appointment fir a second key, dropped my car. Come to pick it up next day - they More

by katya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The rude guy from service department
February 01, 2018

Great Dealership I have been taking my 4Runner to Toyota Marin for the last year and a half and have had nothing but positive experiences with their service department More

by Dr. Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Angel
Feb 05, 2018 -

Toyota Marin responded

Dr. Drew, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review. Once again, we appreciate your business and don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 01, 2018

Quick and easy We had a very easy transaction once Brian and his dealership were able to get me the car I wanted. They were the only dealership that could get it for More

by Bj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Chappelle, Brian Moore
Feb 05, 2018 -

Toyota Marin responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. I will be sure to pass along your praises to Brian. Don't forget that every vehicle purchased from Toyota Marin comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

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