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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

April 07, 2018

Very helpful and Patient Martin was great, he took the time to show me and test drive 2 different cars. He was really patient and worked with me to get the rate I needed and t More

by IsabelGoldy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Apr 11, 2018 -

Toyota Marin responded

Thank you for your great feedback and recommendation, Isabel. Martin is a great asset and we're thankful to have him on our team. We appreciate your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 06, 2018

Great and Caring People I have been searching for a truck for 6 months. Martin and Derrel made the end process enjoyable and efficient. The truck price was fair, they worked More

by Kai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin, Derrel, Chris
Apr 11, 2018 -

Toyota Marin responded

Thank you for your review and for choosing our dealership, Kai. I'm happy that you enjoyed your purchase experience. I will share this with Martin and Derrel as they will be happy to hear it. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 03, 2018

Great experience! AJ was very knowledgeable, efficient, patient and accommodating in helping me buy my Certified Used 2015 Corolla today. It all went pretty smoothly. W More

by Miyako
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Arnold, Cathie Badger, A.J. Diab
Apr 04, 2018 -

Toyota Marin responded

Miyako, thank you for taking the time and driving from Union City to see AJ and the Toyota Marin team. We appreciate the kind and sincere comments. Enjoy your 2015 Corolla, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 03, 2018

Thorough and patient AJ is the kindest salesman I have encountered, never pushed me towards a decision, was extremely helpful with the very thorough information he provide More

by Emnik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Diab
Apr 04, 2018 -

Toyota Marin responded

Hello and thank you for the kind words. We couldn't be happier that you enjoyed your experience here at our dealership and that AJ was there to provide you with such exceptional service. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 01, 2018

Friendly staff great service Nicholas was very knowledgeable and friendly provided me with great customer service from start to finish. Was able to help me narrow my 4 difference More

by Snug-z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Apr 04, 2018 -

Toyota Marin responded

Thank you for this positive review. Nicholas is truly an exceptional employee and we appreciate him for giving you a great experience. We are grateful for your recommendations and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 31, 2018

My experience with Keith was excellent. Keith was knowledgeable, professional, and upfront. I would definitely recommend him. I am very happy with my decision to purchase my Toyota Highlan More

by Manali Dighe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Apr 04, 2018 -

Toyota Marin responded

Thank you for writing this fantastic review, Manali. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 31, 2018

Fast convenient experience I have purchased from John in the past and will continue to, as he is knowledgeable and expedient. If the car I’m looking for is not here, he always f More

by Mholloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Apr 04, 2018 -

Toyota Marin responded

Thank you for taking the time to share your feedback. I am very pleased to hear that John’s consistent professionalism and great customer service has earned your repeat business. We can’t wait to see you for your next purchase. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 29, 2018

Rodger Eva excellent for Leasing & Sales I worked with Rodger when my Highlander came off lease and he was tremendously helpful in identifying all the options available to me. He was objectiv More

by Delighted Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Eva
Apr 02, 2018 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear Rodger was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 28, 2018

Professional salesperson He found what we needed and get it done fast i like the car.Nice.I recommend this place and this person. nice guy good job More

by Chuck huangli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
Mar 30, 2018 -

Toyota Marin responded

Hi Chuck, we're so glad you had a great experience and are happy to have helped you find your perfect vehicle here at Toyota Marin. We appreciate your recommendation and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 28, 2018

Awesome experience We viewed this car online and came to the dealership with no expectations. AJ was awesome, no pressure and explained everything clearly to us. He help More

by Shyda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Diab
Apr 02, 2018 -

Toyota Marin responded

Thank you for sharing your feedback, Shyda. AJ is a fantastic employee and we're thankful for everything he brings to our team. We appreciate your recommendation and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

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