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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

April 24, 2018

Great Experience This is my second Lease with Toyota Marin and it as always was a great experience. The team is so professional and thoughtful with all of their custom More

by Elizabeth Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Apr 26, 2018 -

Toyota Marin responded

Hi Elizabeth, thank you for this great review. Keith is truly an exceptional employee and we appreciate him for giving you a great experience. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 23, 2018

Great dealership Defenetly recommends this dealership to those looking for a reliable used car. Friendly staff and not asst all pushy for a sale. Unlike other use car More

by Kevin Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Roman Feygelman
Apr 25, 2018 -

Toyota Marin responded

Thank you for your great feedback and recommendation, Kevin. Roman is a great asset and we're thankful to have him on our team. We appreciate your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 23, 2018

Tacoma I have owned a Tacoma for the past 12 years. I just upgraded and I LOVE it so far. I am thankful for everyone’s help, but especially Michael. Thanks f More

by angelamh6586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Becker
Apr 25, 2018 -

Toyota Marin responded

Thank you for recognizing your experience at Toyota Marin. I'll be sure to pass your thanks on to Michael. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 23, 2018

Wonderful experience Michael Becker is great. My experience with buying my car from him will be very memorable. Not only is he the nicest guy he set everything up for me. More

by Sheilayoungeberhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Becker
Apr 25, 2018 -

Toyota Marin responded

Thank you for writing this fantastic review. It's great to hear Michael was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 21, 2018

Great and caring service So great to see Shah again! He helps my family with every car purchase or lease. He is very friendly and caring towards each person he meets. Shah wa More

by Abenvenuto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
Apr 25, 2018 -

Toyota Marin responded

Reviews like yours are truly a breath of fresh air. Shah is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 21, 2018

Great place I had the best experience at buying a car. The person who helped me was very nice , Very professional and good personality. Thank you (Martin Sumayan) More

by Luludavila20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martín Sumayan
Apr 25, 2018 -

Toyota Marin responded

Thank you for your great feedback and recommendation, Lulu. I'm happy to hear that Martin was so helpful with your purchase. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 10, 2018

Smooth Experience From the first inquiry, getting preapproved, test drive and finishing the deal it was a smooth experience. Toyota Marin’s used deals are very competi More

by Lasxrcsto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Apr 12, 2018 -

Toyota Marin responded

Thank you for your kind words. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 10, 2018

WARNING! Don't buy a vechile anywhere else than here! Buying a vehicle happens only a handful of times in ones life. Most people dread the experience of trying to get a deal on their purchase. There are More

by Sqwrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Taylor, Michael Becker
Apr 13, 2018 -

Toyota Marin responded

Thank you for recognizing your experience at Toyota Marin. I am glad that Michael and the team were able to show you what we strive to deliver. Once again, we appreciate your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 09, 2018

great deal and great services Great carl dear salesman with real no haggle, no hassle, and very good price deal. The services are also very patient, very detail, and very satisfyin More

by Jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Diab
Apr 12, 2018 -

Toyota Marin responded

Thanks for the nice review, Jj. We really appreciate this feedback. Once again, we appreciate your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 09, 2018

Very good customer service Talia Bazan is a excellent sales lady she went out of her way to help me and my wife purchase a car, we had serveral routes to try but we ended up wit More

by Pilothonda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Apr 11, 2018 -

Toyota Marin responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

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