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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

March 01, 2020

We needed another car for a new driver and Brian Moore was friendly and made best use of our limited time.. We’d recommend Brian to all our friends and family. More

by bbanner
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Mar 01, 2020 -

Toyota Marin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 01, 2020

George was straightforward, honest, and very helpful. He answered all my questions and guided me through the car buying process with ease. Everyone at Toyota Marin was nice and they even let me bring my dog More

by Roddy Heckelman
Recommend Dealer
Yes
Employees Worked With
George Tenido, Sam Yates, Colt Davis
Mar 01, 2020 -

Toyota Marin responded

Roddy, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that George treated you with the respect you deserve. Congratulations on your car! If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 29, 2020

Brian Moore has helped us before so when our car was wrecked we wasted no time contacting him. He’s a professional and made sure we got a fair deal. Thanks again Brian More

by tomsteyer2020
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Mar 01, 2020 -

Toyota Marin responded

Thank you so much for this wonderful feedback, Tom! We're so glad you came back to see us for your next car. It's fantastic to know Brian helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 29, 2020

We met with Brian last week and found a car that worked for our family unit and budget. The paperwork took a little longer than we expected but overall it was a pleasant experience. More

by Buck
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Mar 01, 2020 -

Toyota Marin responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 29, 2020

Arth is a really great and professional person. He answer all my question. I enjoyed my new car! Really Recommend Toyota Marin! Such a wonderful team! More

by joshhernandez0014
Recommend Dealer
Yes
Employees Worked With
Arth Parciso
Mar 01, 2020 -

Toyota Marin responded

Thank you for taking the time to write this review. We are pleased to hear that Arth was able to provide an efficient and overall positive experience. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 29, 2020

Excellent customer service! Everyone was welcoming and makes sure customers get the help they need. Arth is very professional and very helpful. Would recommend him and Toyota Marin More

by Ron D. Santos
Recommend Dealer
Yes
Employees Worked With
Arth Parciso
Mar 01, 2020 -

Toyota Marin responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 26, 2020

The best I would to recommend Dylan Robinson for making it so easy for me and my family to buy a car. This is the best car buying experience of my life and I w More

by Larryroberts873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Robinson
Feb 27, 2020 -

Toyota Marin responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 25, 2020

The most painless, dare I say pleasant?, car transaction ever! Used car was ready for us to look at, we drove it and also looked at a few others. Tu got a comparison of similar cars within 250 miles to show More

by svogt
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Tu Nguyen
Feb 25, 2020 -

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 25, 2020

Great and hassle free service. Took the time to go over all paperwork thoroughly. Looking forward to doing business again in the future and will definitely recommend to friends and family. More

by Bt611
Recommend Dealer
Yes
Employees Worked With
Erwin Mulimbayab, Tu Nguyen
Feb 25, 2020 -

Toyota Marin responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Diana Kennedy - General Manager - 415.257.4343

February 24, 2020

Very friendly and accommodating, Tu was very helpful and worked with us to make sure we were happy with our experience! Great test drive and they even let us take it home for a night to make sure it was the More

by Jacktavitt
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Feb 25, 2020 -

Toyota Marin responded

Thank you for leaving us this great review! We are very happy to hear that Tu could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

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