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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

May 31, 2018

Easy purchase once again We decided to give our Highlander to her daughter. So we are happy to find out the brian moore still works at Toyota Marin. Once again he made the pur More

by Fredsfpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Cathie Badger
Jun 04, 2018 -

Toyota Marin responded

Thank you so much for such an awesome review. I will share this with Brian as he will be happy to hear it. Once again, we appreciate your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 31, 2018

WooHoo!! I worked with Colt at used cars. I came in thinking a crossover Suv would be the right vehicle for me. I have never bought a car from a dealer, so I c More

by LJonesMarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Jun 04, 2018 -

Toyota Marin responded

Thank you for stopping by to leave this wonderful review. We are committed to providing excellent customer service in all areas of our dealership and I’m delighted to know you drove away a happy customer. Congratulations on your Prius and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 31, 2018

Car Accident Becomes A Great Situation We just totalled our Highlander after 7 years of ownership. We needed a vehicle asap, but our insurance company was not going to pay us for another we More

by PlatinumSmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt J. Davis
Jun 04, 2018 -

Toyota Marin responded

Thank you for taking the time to share with us. We are sincerely pleased to know that Colt's efforts have made the difference in your car buying experience. We hope you are enjoying your Highlander Platinum, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

Jun 04, 2018 -

Toyota Marin responded

Thank you for taking the time to share with us. We are sincerely pleased to know that Colt's efforts have made the difference in your car buying experience. We hope you are enjoying your Highlander Platinum, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 30, 2018

You guys are the best!! This dealership was very helpful right when I stepped into the lot. Martin was very friendly and helped me choose my car. He was very informative and More

by Rendilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin , Ren Briones
Jun 04, 2018 -

Toyota Marin responded

Thank you for leaving us this great review, Rendilla. We are very happy to hear that we could be so helpful during your recent visit with us. Once again, we appreciate your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 30, 2018

I like me new car We came in to the dealership looking for a new used car We found one greg weiss was our sales manager he took us through the whole the whole deal it w More

by Drsteve848
Customer Service
Recommend Dealer
Yes
Employees Worked With
Greg Weiss
May 31, 2018 -

Toyota Marin responded

Thank you for your great review. I'll be sure to pass your thanks on to Greg. Enjoy your 4Runner, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 28, 2018

Easy transaction Greg Weiss was a great help for us finding the right tundra. He's patient and knowledgeable when it comes to inventory. I would recommend him and the More

by Tundra lover
Recommend Dealer
Yes
Employees Worked With
Greg Weiss , Cathie Badger
May 31, 2018 -

Toyota Marin responded

Thank you for your great feedback and recommendation. I will certainly pass on your feedback to Greg as he will be happy to hear it. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 26, 2018

Fantastic experience! I came in on a Sunday afternoon with a few cars already picked out from the website that I wanted to try. George met me before I even walked into the More

by KristinP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a man in finance who was very helpful but I can’t remember his name. The manager was also great. , George Tenido
May 31, 2018 -

Toyota Marin responded

Hi Kristin, and thank you for this great review. We're very happy that George and the rest of the team were here to help you and treated you with the customer service we know you deserve. Congratulations on your purchase and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 25, 2018

Amazing, smooth, experienced I bought my first car from shah, it's been three years and I came back to him again for my second car!!! His been in touch with me for past three year More

by Farbod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
May 29, 2018 -

Toyota Marin responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Toyota Marin and it’s great to hear of your continued business. Shah is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 24, 2018

Best Car Buying Experience Ever! I've always been afraid of buying a car from a dealership, but a dear friend urged me to try Toyota Marin, and I am so glad I did! I visited the lot More

by Captain Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrel B., Talia Bazan, Alvaro Angel
May 31, 2018 -

Toyota Marin responded

Thank you for writing this fantastic review, Captain Cynthia. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 07, 2018

Top notch exoerience! One of the best car buying experiences of my life. Martin and Company took great care of me and I would highly recommend Toyota of Marin to anyone loo More

by Dvanderpol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin and Colt., Cathie Badger
May 09, 2018 -

Toyota Marin responded

Thank you for this great review. We're excited to hear that Martin and the rest of the team took care of you. We are driven to offer great customer care and we strive to provide the best car buying experience. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

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