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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

June 08, 2018

I am happy that I got my dream car with this dealership, I was lucky to meet this young guy by name mr Martin at the entrance, he gave me a warm welcome, asked how can I help you I told him my mission, and More

by Filipino guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Jun 11, 2018 -

Toyota Marin responded

Thank you so much for such a wonderful review. I will share this with Martin and Christopher. Thank you for being one of our fantastic customers. Please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 05, 2018

New baby new Highlander Shah was very helpful and understanding. We just had a new baby and Shah listened to our needs and got us exactly what we wanted at a great price. More

by BabyHighlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Feinberg, Shah Pourmand
Jun 07, 2018 -

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Shah was able to meet your needs. At Toyota Marin, we always strive to provide the utmost in quality and customer satisfaction. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 05, 2018

2018 Highlander We went back to Toyota Marin for our 2nd new Toyota because the Toyota dealership in Santa Rosa was not helpful at all. Once again, we were not disap More

by kbeltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand, Daniel Medina
Jun 08, 2018 -

Toyota Marin responded

Thank you for doing business with us again. Your continued patronage of our dealership is sincerely appreciated and we hope to be part of your future auto purchase. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 02, 2018

No BS, straight talk and doesn’t waste your time! If you are looking for a car and need help picking the right one... you’ve found the perfect person for the job! He makes looking for a car easy and s More

by VroomVroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalvin Carr
Jun 06, 2018 -

Toyota Marin responded

We appreciate you for letting others know about your experience at Toyota Marin working with Kalvin. If you ever need anything in the future, please don't hesitate to let us know. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Take care. Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 02, 2018

Couldn’t be happier! George and Derrell were great!! Both were very patient with my hundreds of questions and explained everything to me without mansplaining, which was an More

by SC672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Jun 06, 2018 -

Toyota Marin responded

Thank you for your great feedback and recommendation. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 01, 2018

Lee jones was a great help for me! I went in to Toyota Marin knowing I wanted to leave with a car that same day. Not knowing I was going to get a new new car. I was thinking I was going More

by Mariela perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Jones
Jun 04, 2018 -

Toyota Marin responded

Mariela, Thank you so much for taking the time to let us know how happy you are with your purchase. Feedback from you is one way we know we are achieving our goals. Enjoy your 2018 Camry and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

June 01, 2018

Oh yeah! Love my new car! I may have been a difficult customer but man, it was worth it! Nicholas Kulberg stuck with me to make sure I could get exactly what I More

by Gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Jun 04, 2018 -

Toyota Marin responded

Thank you so much for your positive feedback. It is great to hear that Nicholas took your satisfaction seriously and made sure you got exactly what you wanted. Enjoy your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 31, 2018

Best prices best service After searching the internet and Craig’s list I found a used 2016 Prius at this dealership. I wanted a moonroof and they transferred a car from anoth More

by REF SF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, George Tenido
Jun 04, 2018 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 31, 2018

Excellent Great customer service! I recommend this dealership. I really like the car that I was considering, diffidently gonna come back here for sure. Great jo More

by Amydel22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin sumayan
Jun 04, 2018 -

Toyota Marin responded

It is very kind of you to write us such a nice review. Please come back and see us again in the future with anything else you might need. Oh, and don't forget that every vehicle purchased from Toyota Marin comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

May 31, 2018

Good experience Shah was very helpful and a pleasure to work with while buying our new tundra, go see him at Toyota of Marin. Thank you shah More

by Jpae86
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
Jun 04, 2018 -

Toyota Marin responded

Thank you for your wonderful feedback. I'm happy to hear that Shah was so helpful with your purchase. Since you purchased your new Tundra from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Diana Kennedy - General Manager - 415.257.4343

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