Toyota Marin

Wasn't having the best day I wasn't having the best day when I walked up to the lot. I needed a family car, like yesterday, and didn't feel like dealing with "Mr. Used Car Sale I wasn't having the best day when I walked up to the lot. I needed a family car, like yesterday, and didn't feel like dealing with "Mr. Used Car Salesman"...I'm sensitive when I feel like I'm being pressured or hustled. Anyway, Tu approached me and introduced himself. I gave him an idea of what I was looking for, and he showed me the cars available in the price range I was bedgeted for. That's how my experience went. I was waiting for him to become the insincere pressuring salesman, but that guy never arrived. He was a regular guy, like me. I'd would have felt comfortable sending my wife alone to look at cars with Tu. Thanks. More

Satisfied with my purchase. Tu was great. A very pleasant car buying experience. He went out of his way to be helpful and was very courteous. I recommend Toyota Marin. Tu was great. A very pleasant car buying experience. He went out of his way to be helpful and was very courteous. I recommend Toyota Marin. More

New Plug in Prius Prime Shah was wonderful to work with purchasing a new car, he made the process very easy. Thank you, Shah it was great to work with you. Shah was wonderful to work with purchasing a new car, he made the process very easy. Thank you, Shah it was great to work with you. More

excellent experience buying from John Hathaway at Toyota I had an excellent experience purchasing my used Prius at Toyota Marin from John Hathaway. I was reeling in the aftermath of a total loss car acciden I had an excellent experience purchasing my used Prius at Toyota Marin from John Hathaway. I was reeling in the aftermath of a total loss car accident. I called Toyota Marin to get some information I needed regarding my accident. John Hathway was accessible and helpful - even before I started car shopping. I ended up purchasing a used 2012 Prius from John. An all around good experience. I recommend John Hathaway as a knowledgable sales rep and a great human being. More

Highlander purchase I never made it to the other Toyota dealer in Marin. After a few minutes with Keith, I knew I had a connection that would work. And it did. In an I never made it to the other Toyota dealer in Marin. After a few minutes with Keith, I knew I had a connection that would work. And it did. In an hour or so he located just the Highlander I had wanted (Platinum hybrid, black with tan upholstery) and the deal was done. What was extraordinary, for me, and I have bought a few cars in the last 80 years, is that he intuitively knew my personality and did not attempt to sell me any particular car or accessory. He let me make the deal, which included the exterior coating which I, not Keith, suggested. He explained the perks and idiosyncrasies of the car, and taught them to me as well as any teacher. When I came back a week later for a couple of very small questions, he took me out again for a drive, demonstrated what I had missed, and returned me to service, where he had them put exactly 36 lbs of air in the tires. What a remarkable salesman! The car, by the way, is just perfect, even though, for me, whose first car was a 1934 Chevrolet, it is more of a computer than a car. Thanks Keith. Thanks Toyota Marin. Wish I could buy a fleet. More

Great Experience Toyota Marin had what I was looking for. Everyone there was and remains extremely helpful. Keith, my sales person, was straight forward and honest, Toyota Marin had what I was looking for. Everyone there was and remains extremely helpful. Keith, my sales person, was straight forward and honest, showing us how the car was priced the way it was. I would definitely go there again for my next car. More

Excellence all around My last 2 car "purchases" were with the help and guidance of Keith Ural at Toyota Marin. The first, a few years ago, we purchased a used Prius. This s My last 2 car "purchases" were with the help and guidance of Keith Ural at Toyota Marin. The first, a few years ago, we purchased a used Prius. This second, when I needed a car for myself, I leased a C-HR. Keith was GREAT about helping me figure out what car was the best fit for my current situation, including payments, space in the car, typical mileage, everything. The whole process was thorough and caring, each piece explained, each question answered. I recommend Keith at Toyota Marin to everyone I meet that is in need of a car. I'm doing them a favor. More

Cool experience We came in to talk to Greg and he was unavailable so Brian was ready and able to answer all our questions%we didn’t end up buying a car but we felt in We came in to talk to Greg and he was unavailable so Brian was ready and able to answer all our questions%we didn’t end up buying a car but we felt inclined to leave a positive review. They didn’t have what we were looking for but they were great at providing the information we needed. More

Helpful and professional Greg was by the far the most honest and treanparent sales person we came across. We weren’t planning on buying a car but ours was stolen in Santa Rosa Greg was by the far the most honest and treanparent sales person we came across. We weren’t planning on buying a car but ours was stolen in Santa Rosa. Toyota Marin had what we were looking for and Greg made the process as simple as it can be More

They had just what we wanted We’d been looking for a hard to find Tacoma last month. Toyota Marin bright one in from there other store. It was just what we wanted. Greg Weiss was We’d been looking for a hard to find Tacoma last month. Toyota Marin bright one in from there other store. It was just what we wanted. Greg Weiss was very helpful. We recommend him and the store to everyone we know looking for a new or used car More