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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

June 15, 2020

We really liked our sales person who took a lot of time with us. Plus we liked that the pricing was clear and transparent and that we had one person who took us through the whole process. More

by louisenayer
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Jun 17, 2020 -

Toyota Marin responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Doug Formby- General Manager - dougformby@toyotamarin.com

June 15, 2020

Throughout the entire process from first contact to driving off, George was straightforward, honest, and very helpful. He answered all my questions and was great at communicating with me as we worked a More

by Joshua Sult
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Jun 17, 2020 -

Toyota Marin responded

We really appreciate your feedback, Joshua. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Doug Formby- General Manager - dougformby@toyotamarin.com

June 15, 2020

Purchased a new car, everything went smoothly. I had trouble with mats, but everything got resolved pretty fast. Personally I would recommend other people to purchase car here. More

by Sergey
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Jun 17, 2020 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Doug Formby- General Manager - dougformby@toyotamarin.com

June 13, 2020

couldnt believe how low the price of the new car was. I mean I looked within 150 miles and they had it the cheapest and I couldn't believe how helpful they were with getting us financed and the rate we got More

by zakinijem
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik, George Tenido
Jun 16, 2020 -

Toyota Marin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Doug Formby- General Manager - dougformby@toyotamarin.com

June 01, 2020

We came back here for another Prius 10 years later because we've always had a good experience here - that includes the service department. There's plenty of options for us between Toyota Marin and whe More

by theshins
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Jun 02, 2020 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Doug Formby- General Manager - dougformby@toyotamarin.com

June 01, 2020

Had been eyeing a is200 Toyota of Marin had on their lot for about a week. Finally decided to take a trip up to check out the car and do a test drive. Was warmly approached by Joesph. Did a test drive, got More

by Abril.Charliie87
Recommend Dealer
Yes
Employees Worked With
Joesph
Jun 03, 2020 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear Joseph was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Doug Formby- General Manager - dougformby@toyotamarin.com

May 30, 2020

Martin was very patient with me as I decided between a Camry and a RAV4. He pulled up both cars for me to look at and after I decided on the RAV4 he even took the time to give me what my APR was for Toyot More

by suezsue88
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Jun 02, 2020 -

Toyota Marin responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Martin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Doug Formby- General Manager - dougformby@toyotamarin.com

March 16, 2020

This dealership was very helpful in myStressful search This dealership was very helpful in my Stressful search for a car. The salesman was very flexible and did his best to accommodate my needs. More

by Lmh0501
Recommend Dealer
Yes
Employees Worked With
Keith , Cathie Badger
Mar 17, 2020 -

Toyota Marin responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 16, 2020

I had a great experience. I dealt with Keith and he made it so easy. He was sure to address every question I had and was very knowledgeable. More

by Hannah
Recommend Dealer
Yes
Employees Worked With
Keith Ural , Cathie Badger
Mar 17, 2020 -

Toyota Marin responded

Hannah, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Diana Kennedy - General Manager - 415.257.4343

March 12, 2020

Selvin gave my Parents and I the best experience at Toyota so far. They compared it to the previous encounter and said they hoped we could get Selvin in the future to help us. More

by Joseline Hernandez
Recommend Dealer
Yes
Employees Worked With
Daniel, Selvin Gomez
Mar 12, 2020 -

Toyota Marin responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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