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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

September 01, 2018

Great car, great price, great service I just leased a new Hybrid Camry at Toyota Marin. It's my 4th car in a row from them and the 3rd working with John Hathaway. He doesn't give a bunch More

by birdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Sep 06, 2018 -

Toyota Marin responded

Thank you for the kind words. We couldn't be happier that you have continued to enjoy each of your experiences here at our dealership and that John was there to provide you with such exceptional service every time. Thank you again and congratulations on your new Camry. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 01, 2018

George Tenido, a great professional George Tenido was incredibly helpful when I walked in to purchase a car. He was a great listener, asked very pragmatic questions and guided me throug More

by Franco Trudu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Sep 06, 2018 -

Toyota Marin responded

Thank you so much for leaving this awesome review of our dealership. George truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 01, 2018

Finally an easy car purchase. I've bought several cars from several different dealerships and I never felt great after I left. I mean, yea, I got a car but thats about it. Then som More

by Foodie707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Feygelman
Sep 06, 2018 -

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Roman was able to meet your needs in such an exceptional manner. He will be pleased to know of your complete satisfaction. We always strive to provide the utmost in quality and customer service. We look forward to assisting you again down the road. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 01, 2018

Sold my car within an hour My family has dealt with Toyota Malan for several years. We had a car we would like took of sold and they gave us a fair value and Brian Moore to car More

by RosyParks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Cathie Badger, Oscar Jimenez
Sep 06, 2018 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you for all these years. Please let us know if we can help you with anything else, thanks. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 31, 2018

Yahoo! I just drove off with a Great new RAV4 Hybrid I went back to Toyota Marin to lease a new car with Keith Ural. Keith is an amazing car person, he is friendly and very helpful, and really took the More

by HawaiianIris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Sep 06, 2018 -

Toyota Marin responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. Congrats on your new RAV4 Hybrid. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 31, 2018

Exceptional expierence for buying and selling used cars No haggle pricing John did what he said he could do for me and delivered within an hour a fully executed deal. Thank you for the positive experienc More

by TeddyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Sep 06, 2018 -

Toyota Marin responded

Thank you for taking the time to share with us, Teddy. The goal of our team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 31, 2018

Great services and desire of helping their customers I stopped in while car shopping and was pleasantly surprised by the salesman who assisted me. Victor Diaz was extremely kind, knowledgeable and very h More

by Jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Sep 06, 2018 -

Toyota Marin responded

Thanks for your perfect review. We're glad to hear that our team was friendly, knowledgeable, and helpful. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 30, 2018

Great Sales Team They were willing to lower initial interest rate..also recognized my loyalty to the Toyota Brand..I felt like I was treated with respect and dignity. More

by Mds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Sep 04, 2018 -

Toyota Marin responded

Thanks for your outstanding review. We're glad to hear that our team was more than helpful during your visit. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if you have any questions regarding your vehicle. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 29, 2018

Positive Experience Coming from someone that was beginning to make a habit out of "walk outs", I found George to be the most helpful, and easiest to work with, out of eve More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Aug 31, 2018 -

Toyota Marin responded

Thanks for your outstanding review. I'm very happy to hear that George was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 29, 2018

great experience in buying my first car in over 20 years I was looking for an automatic used Jeep Wrangler. A Jeep we were interested in had been sold, but George Tenido remembered us and called immediatel More

by waterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Aug 31, 2018 -

Toyota Marin responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time. Take care. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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