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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

September 09, 2018

Charlie and Colt I was looking for a car on a budget. I had just had gotten hit by another car and my lease was totaled. I looked around at various used cars . Charle More

by Skymom3645
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colt Davis
Sep 12, 2018 -

Toyota Marin responded

We appreciate you taking the time to share your feedback with us. We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 08, 2018

Stayed late to Sale me a Priyanka on his birthday Shah made me feel at home right when I got out of my car. He did not pressure my wife and I, rather we enjoyed his company more then buying the car. B More

by Rxd4799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
Sep 12, 2018 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first. Please come back and see us again in the future with anything else you might need. Take care. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 07, 2018

First time's a charm! Had a good experience overall for my first purchase! Keith really was transparent throughout the whole process which made it easier for me to my decis More

by JJJ2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Sep 12, 2018 -

Toyota Marin responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 06, 2018

A good experience The sales staff was professional and responsive. I was showed several vehicles which gave me choices. I ended up with a vehicle that fits my needs. More

by Steve M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Sep 10, 2018 -

Toyota Marin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 06, 2018

Happy New Used Car Owner I was mostly happy with experience. I wish I had been able to call my bank and see what apr rate they would have given me. People were friendly and pa More

by drivenhybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen, Colt Davis
Sep 10, 2018 -

Toyota Marin responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 05, 2018

Kalvin was excellent! Very easy to be with, knowledgeable, and thoughtful enough to ask questions when he didn’t know the answer with certainty. We ultimate More

by Sf0927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalvin Carr
Sep 07, 2018 -

Toyota Marin responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 05, 2018

Great experience buying my new Tacoma I had a great experience at Toyota of Marin, where I bought my Tacoma TRD Off-road. My sales team, led by Kalvin, were courteous, friendly, knowledge More

by Tacoma Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Eva, Kalvin Carr
Sep 07, 2018 -

Toyota Marin responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 01, 2018

Solid find My salesperson Brian was excellent! I told him the type of car I was looking for. He found me a great car that happened to be at another one of their More

by SLocal415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Sep 06, 2018 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 01, 2018

Awesome service John Hathaway is a great salesman I brought my used Dodge Challenger from John Hathaway, and I'm about ready to trade it in and buy another car, I will most definitely be going to see More

by glennanisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Sep 06, 2018 -

Toyota Marin responded

Thank you for taking the time to share your feedback regarding your experience and congratulations on your new vehicle. Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 01, 2018

Easy fair deal We've been customers of Toyota Marin service for many years. Brian Moore was helpful with our child's first car purchase. He told us what we'd need to More

by khawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Sep 06, 2018 -

Toyota Marin responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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