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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

October 02, 2018

Friendly and Professional Staff Great deal of attention to my concerns, answered all my questions considerably, and definitely made the whole process seem smooth. Everyone knows how More

by CVSayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos ??? (Finance), Rodger Eva
Oct 09, 2018 -

Toyota Marin responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 01, 2018

Great overall service Great service! Came in with a friend to buy her first car. SG was a pleasure to work with. Very friendly and informative. Hassle free and great deals. More

by Survery18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selvin Gomez
Oct 09, 2018 -

Toyota Marin responded

Thank you for sharing your feedback. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 01, 2018

We came we saw we bought If you’re viewing a used car at toyota marin pay attention to the used car address. It’s a couple blocks from there new car building. It was a pretty More

by Childsplay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Oct 09, 2018 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 01, 2018

Easy Car Buying This is my second time around with Toyota Marin. Nicholas and Joshua took great care of me and the family our visit. We signed the paperwork and took More

by toptiershelves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NicHolas Joshua
Oct 09, 2018 -

Toyota Marin responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Be sure tell all your other friends and relatives about your experience! Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 30, 2018

Not quick but easy We’ve been a toyota marin customer for many years. Brian Moore was easy to work with though the paperwork took some time since it was so busy. But we More

by Frankarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Oct 09, 2018 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 30, 2018

Servicio excelente Todo perfecto . Iba comprar un carro de mi amigo pero este carro me salió perfecto . La verdad que estoy muy contento . Gracias Talía por todo More

by Corohector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Oct 09, 2018 -

Toyota Marin responded

Muchas gracias, que tenga un día exelente! Sinceramente, Diana Kennedy - General Manager - 415.257.4343

September 29, 2018

Recommended dealership First time buyer... No hassle getting a highlander. Great sales agent. Will recommend to friends and families. Planning to buy another at this deal More

by Iceman600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arth Parciso
Oct 09, 2018 -

Toyota Marin responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 29, 2018

Great experience Being a first time car buyer, I had a great experienced with Mr Arth Parciso. He able to help me what is the right car for me by answering all my ques More

by Lancer811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arth Parciso
Oct 09, 2018 -

Toyota Marin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 28, 2018

Overall pleasant We really like Tu but not Ren he needs to work on his people skills Tu and Colt were very helpful and polite. Good sale my Mom is happy, Thank you More

by Sport girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen, Colt Davis
Oct 09, 2018 -

Toyota Marin responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 28, 2018

Awesome experience Joined a friend to purchase his car in Toyota Marin and without a doubt I will be getting my next ride in this place. It was amazingly simple, not the More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Oct 09, 2018 -

Toyota Marin responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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