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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

November 13, 2018

new car purchase Arth Parciso was very helpful and nice to deal with.I can recommend him highly because I was very happy with my purchase experience with him. More

by salesman Arth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos ?, Arth Parciso
Nov 15, 2018 -

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 12, 2018

A positive experience We stopped by Toyota Marin to buy a new Tacoma and worked with Lee Jones who was very helpful and friendly. I would have given them 5 stars but ther More

by John and Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Jones
Nov 15, 2018 -

Toyota Marin responded

Thank you for taking the time to write this review. We are pleased to hear that Lee was able to provide an efficient and overall positive experience. Congrats on your new Tacoma! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 10, 2018

Great team! Had a really easy and pleasant experience. Each step of the process was pleasant. Tu was accommodating and good to work with. Thanks to the whole te More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan the detailer, Tu Nguyen, Colt Davis
Nov 14, 2018 -

Toyota Marin responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 10, 2018

My whole experience from start to finish was fabulous. I went back to Toyota Marin several times because I wasn't sure what I wanted to do - replace my 18 year old pickup truck with a new truck or an SUV o More

by ksr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cha and Robert Briones get 5 stars too, Victor Diaz
Nov 14, 2018 -

Toyota Marin responded

Thank you for taking the time to write about your experience with us. At Toyota Marin, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Victor and the team were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 09, 2018

Lee Jones, Sales Associate Mr. Lee Jones from Marin Toyota was a true professional. He is very knowledgeable with the buying experience with Toyota. Every question I have about More

by Ethan001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Lee Jones, Christopher Arnold
Nov 14, 2018 -

Toyota Marin responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 08, 2018

excellent job john Chan helped us to select the right vehicle for our need and he was very knowledgeable and practical and more professional i highly recommended More

by funcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan
Nov 12, 2018 -

Toyota Marin responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 08, 2018

Keith, the best car salesman ver. My new highlander is the 3rd car we have purchased from Keith in the last 10 years. When we called him, he remembered us, remembered what we purchase More

by Happy driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Nov 12, 2018 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 06, 2018

Customer satisfaction The service that we received from Martin, Anthony, and Cathy at Toyota Marin was excellent. They made us feel at eased. The process was not stressful. More

by Carsalesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Martin Sumayan, Anthony Lockett
Nov 09, 2018 -

Toyota Marin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 06, 2018

Ask for Keith We couldn’t have asked for a better salesaman. Keith is super knowledgeable, friendly & helpful. He’s good at his job and he knows it. More

by KristinH3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Nov 09, 2018 -

Toyota Marin responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 04, 2018

Great experience at Marin Honda! We went in for a used car- first ever for our 16 yr old daughter. Everyone there was attentive and accomodating. George Tenido in sales was so nice an More

by Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, George Tenido
Nov 07, 2018 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Diana Kennedy - General Manager - 415.257.4343

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