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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

November 27, 2018

Great customer service I just picked up my 2019 Toyota Highlander hybrid from Toyota Marin. I worked with John Chan and my experience was excellent. John found me the exact More

by Cdnhulagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan
Nov 30, 2018 -

Toyota Marin responded

Thank you for the feedback! We are happy to hear about your positive experience at Toyota Marin, and we are grateful you chose us for your automotive needs. Congrats on your new Highlander! We look forward to working with you again in the future! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 24, 2018

Buying a Used Highlander XLE John Chan was very knowledgeable and kind during the whole car buying experience. We appreciated Colt Davis’s attention to detail during the financia More

by Newcar15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan, Colt Davis
Nov 28, 2018 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 24, 2018

Test drove a car with George I went in to test drive a 2017 Corolla with George. I ended up buying a different car, but I found George to be very accommodating with his time and k More

by Ryan P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Nov 28, 2018 -

Toyota Marin responded

Thank you for taking the time to share your feedback regarding your experience at Toyota Marin and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 21, 2018

Martin one of the best Martin helped us by giving us options on buying our new car. Gave us our time and was very accommodating. We didnt feel rushed at all. Martin is an as More

by Charmkei1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Nov 26, 2018 -

Toyota Marin responded

Reviews like yours are truly a breath of fresh air! Martin is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 19, 2018

Quick and easy I saw a toyota highlander i liked and sent a message to see if it was still available. I didnt expect a response the same day as it was already late More

by Haido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido, Colt Davis
Nov 21, 2018 -

Toyota Marin responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 18, 2018

Great service George Tenidi was great. He helped us right away and went straight to the point. As first time car buyers we were a littke nervous but he made us fe More

by Frontier18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Nov 21, 2018 -

Toyota Marin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 14, 2018

As Good as it Gets This is the 2nd used car I've boyght from Marin Toyota. And I shopped around both times. They can't be beat. You can't go wrong with them. Tu is espec More

by PL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huy Phan, Tu Nguyen, Colt Davis
Nov 16, 2018 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 14, 2018

Excellent service and fair price No hassle shopping for the car we were looking for. The folks at Marin Toyota worked well past the normal workday to accommodate our questions and pap More

by Carscarscars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan, Colt Davis
Nov 16, 2018 -

Toyota Marin responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 14, 2018

Great car-buying experience I bought a 2018 Prius Prime at Toyota Marin on 11/11/18. I got the car I wanted at the price I wanted, and I was treated with respect during the enti More

by HappyToyotaMarinCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrell Brushaber, Shah Pourmand
Nov 16, 2018 -

Toyota Marin responded

Thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve. Congrats on your new Prius Prime! Thank you and we look forward to seeing you again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 13, 2018

First-Time Buyers— Extremely Happy =) My fiancé and I had narrowed down the type of car we wanted to go inquire about and test drive— a 2019 Toyota Highlander Hybrid. We were recommended t More

by Ina_g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero, Lee Jones
Nov 15, 2018 -

Toyota Marin responded

It was a pleasure to read about your first buying experience working with Lee. Congratulations on your new Highlander! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Diana Kennedy - General Manager - 415.257.4343

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