
Toyota Marin
San Rafael, CA
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Wonderful people Easy low pressure process Martin was an excellent sales person who handled many details long distance before we showed up at the dealership. Once at the dealership the rest Martin was an excellent sales person who handled many details long distance before we showed up at the dealership. Once at the dealership the rest of the staff was easy to deal with. They were all low pressure, professional and a pleasure to deal with. Definitely will return for the next vehicle. More
Great service and buying process. John Chan was patient, listened and took care of us. He wasn't pushy, didn't try to sell us things we didn't want or need, and allowed us to change o John Chan was patient, listened and took care of us. He wasn't pushy, didn't try to sell us things we didn't want or need, and allowed us to change our minds midway through. We felt listened too and helped throughout the process - and we love the car. All the financial details, the contact with our bank, insurance and DMV was handled really well. We felt very informed about our purchase. Colt Davis deftly walked us through all the final pieces of the process and was great too. The only thing that could be improved was the detailing before we drove away with the car. The focus was on cleaning the exterior. There was still some dirt, caked on things in a cup holder, etc. on the interior. More

Wonderful experience purchasing a car here I highly recommended this dealership if you looking to get a killer deal for your cars. Tu Nguyen, Huy Phan and Ren Briones sold me my first 2018 toyo I highly recommended this dealership if you looking to get a killer deal for your cars. Tu Nguyen, Huy Phan and Ren Briones sold me my first 2018 toyota sienna for under invoiced price. So Don’t waste your time going to other dealership. Price here are guaranteed the lowest and you have 3 days to get your full refund if you are not satisfied with your car. You Can't beat that. Stop by here for your next purchase you won't regret it. Thank guys keep up the awesome work!!! More
The best Was some of the best customer service on the planet. Couldn't ask for better. If buying a car could be a fine dining expiriance this is it. Was some of the best customer service on the planet. Couldn't ask for better. If buying a car could be a fine dining expiriance this is it. More
Sales people suck but Alvaro didn’t I had been car shopping for a month and the whole thing sucked. I didn’t want to buy from someone who was cheesy, pushy, annoying or clearly out to ge I had been car shopping for a month and the whole thing sucked. I didn’t want to buy from someone who was cheesy, pushy, annoying or clearly out to get the biggest sale without any regard to me or my needs. Alvaro wasn’t any of those things. He was genuine and honest and understood my attitude about car buying. Usually if a sales person feels they aren’t going to make a sale with you they start to get attitude and you can clearly feel they aren’t interested in dealing with you anymore. I didn’t get that vibe from Alvaro and that came into consideration when I was buying the car. I appreciated that greatly and would suggest him to friends and family. More

GREAT SALES FROM TU NGUYEN I would recommend TU NGUYEN as the best sales associates! I am satisfied with my car, great price, great service from Tu! So if you need to buy a car I would recommend TU NGUYEN as the best sales associates! I am satisfied with my car, great price, great service from Tu! So if you need to buy a car go to him. More
Everything was smooth and simple I’ve bought cars from Brian Moore in the past. He was unable to help when I arrived so his coworker Tu Nguyen was able to help us. We had already sett I’ve bought cars from Brian Moore in the past. He was unable to help when I arrived so his coworker Tu Nguyen was able to help us. We had already settled in the car so it was a pretty quick process for my me and my spouse. More
Great customer service Tony was very welcoming and extremely professional. He knew exactly what I was looking for and managed to get it for me. Stayed in communication wi Tony was very welcoming and extremely professional. He knew exactly what I was looking for and managed to get it for me. Stayed in communication with me even after to make sure everything was going well. I’m a very pleased customer. Thank you Tony and Xiomara for the outstanding work. More
My 2016 Corolla! First of all, I want to say Erick Campos did a great job. I arrived at the dealership with my boyfriend, and Erick was right at the entrance with a sm First of all, I want to say Erick Campos did a great job. I arrived at the dealership with my boyfriend, and Erick was right at the entrance with a smile. He greeted us and payed full attention to what we needed to accomplish. He even offered options to buy a new car over my Corolla I was leasing. I love my Corolla, but he understood, and I am greatful that he made everything so easy. Keep in mind, that this was my first purchase alone. Usually my parents go with me when i buy a car, but Toyota Marin makes it stress free and relaxing to buy a car. No pressure here More
Easy and straightforward I used on online site to contact several dealers. Rodger responded right away. Gave me a sample of his used inventory. None of it was in my price r I used on online site to contact several dealers. Rodger responded right away. Gave me a sample of his used inventory. None of it was in my price range. Then he asked if he could send me a deal on a new vehicle. I said yes and we hung up. The deal was better than the used vehicle I was considering and after trying to work with a closer dealer I became frustrated and went back to Rodger. He found me the vehicle package I desired and got me a fabulous price. More