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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

December 01, 2018

Wonderful people Easy low pressure process Martin was an excellent sales person who handled many details long distance before we showed up at the dealership. Once at the dealership the rest More

by Plozada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan, Colt Davis
Dec 05, 2018 -

Toyota Marin responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 01, 2018

Great service and buying process. John Chan was patient, listened and took care of us. He wasn't pushy, didn't try to sell us things we didn't want or need, and allowed us to change o More

by kreesmath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan, Colt Davis
Dec 05, 2018 -

Toyota Marin responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that John assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 30, 2018

Wonderful experience purchasing a car here I highly recommended this dealership if you looking to get a killer deal for your cars. Tu Nguyen, Huy Phan and Ren Briones sold me my first 2018 toyo More

by Mylynn84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones, Huy Phan, Tu Nguyen
Dec 05, 2018 -

Toyota Marin responded

Thank you for the excellent review! It is great to know that our team was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 30, 2018

The best Was some of the best customer service on the planet. Couldn't ask for better. If buying a car could be a fine dining expiriance this is it. More

by Kvetha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalvin Carr
Dec 05, 2018 -

Toyota Marin responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 30, 2018

Sales people suck but Alvaro didn’t I had been car shopping for a month and the whole thing sucked. I didn’t want to buy from someone who was cheesy, pushy, annoying or clearly out to ge More

by msdoty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Angel
Dec 05, 2018 -

Toyota Marin responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our team, and we are thrilled to know Alvaro went above and beyond to meet your needs. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 30, 2018

GREAT SALES FROM TU NGUYEN I would recommend TU NGUYEN as the best sales associates! I am satisfied with my car, great price, great service from Tu! So if you need to buy a car More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Dec 05, 2018 -

Toyota Marin responded

Hi Patrick and thank you for this great review! We're happy to hear that Tu took care of you! They are a great asset and we appreciate all that they do. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 30, 2018

Everything was smooth and simple I’ve bought cars from Brian Moore in the past. He was unable to help when I arrived so his coworker Tu Nguyen was able to help us. We had already sett More

by SpecialK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore, Tu Nguyen
Dec 05, 2018 -

Toyota Marin responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with multiple car buying experiences that were just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 29, 2018

Great customer service Tony was very welcoming and extremely professional. He knew exactly what I was looking for and managed to get it for me. Stayed in communication wi More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chang, Xiomara Fuentes
Dec 03, 2018 -

Toyota Marin responded

Thank you so much for the wonderful review of your experience at Toyota Marin. Tony is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 29, 2018

My 2016 Corolla! First of all, I want to say Erick Campos did a great job. I arrived at the dealership with my boyfriend, and Erick was right at the entrance with a sm More

by Iris_92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Campos
Dec 03, 2018 -

Toyota Marin responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Diana Kennedy - General Manager - 415.257.4343

November 28, 2018

Easy and straightforward I used on online site to contact several dealers. Rodger responded right away. Gave me a sample of his used inventory. None of it was in my price r More

by Dorena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodger Eva
Nov 30, 2018 -

Toyota Marin responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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