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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

December 14, 2018

Awesome! I had a good experience with Toyota for the second time. Erick campos and selvin gomez we’re able to help me get out of a Corolla and into a work truc More

by Juarezb73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, derrel , Erick Campos, Selvin Gomez
Dec 19, 2018 -

Toyota Marin responded

Thank you for the feedback! We are happy to hear about your positive experience at Toyota Marin, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 12, 2018

George Tenido provides Excellent Customer Service George Tenido provided lots of good information and answered my questions. It was comfortable to test drive the car with him. He did not pressure me a More

by Silverstreak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, George Tenido, Huy Phan
Dec 14, 2018 -

Toyota Marin responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 12, 2018

Quick and Easy We weren't planning on buying a car that day but we did. We walked the lot, found our car, walked into the dealership, and found Alvaro. We were fin More

by dmart024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones, Alvaro Angel, Colt Davis
Dec 14, 2018 -

Toyota Marin responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 11, 2018

Efficient and Friendly John Chan honored my request to provide the initial quote by email, and got to a fair price quickly. They walked me through the paperwork efficiently More

by Tfranklin
Recommend Dealer
Yes
Employees Worked With
John Chan, Jordan Seet
Dec 14, 2018 -

Toyota Marin responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 10, 2018

Fun and Easy I had a great experience at Toyota Marin. Martin and Colt made buying a car actually fun! They were really accommodating and helpful with all of the p More

by Hicarbuyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan, Colt Davis
Dec 13, 2018 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 07, 2018

Great salesguy, George Tenido I had a great experience with George Tenido. He was an upbeat, knowledgeable, low-pressure salesman. Not to mention patient. We wound up taking 4 cars More

by Jazzzzmyne
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, George Tenido
Dec 11, 2018 -

Toyota Marin responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 04, 2018

The best car experience! What a welcoming dealership! From the moment my daughter & I walked in I felt confortable. No one was pushy, just wanted to help. We spoke with Martin More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan, Susan Barrientos
Dec 07, 2018 -

Toyota Marin responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 02, 2018

Was a pleasure doing business with Martib Martin was a professional throughout the entire process; from emails to showing. It was a painless process, in and out in less than two hours. More

by Chan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Dec 05, 2018 -

Toyota Marin responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 02, 2018

Great Experience! I walked into Toyota of Marin with very little idea of how to buy a car. I had certain parameters in mind for what I wanted to spend and what kind of More

by pjthacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan
Dec 05, 2018 -

Toyota Marin responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 01, 2018

Charlie Chappelle is awesome I came to trade in my 2014 Nissan, realizing I needed a better car for towing my vintage trailer and going on trips. Also as a nanny I needed a car th More

by Chanteuse7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Chappelle
Dec 05, 2018 -

Toyota Marin responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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