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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

January 02, 2019

Great customer service and buying experience George made my buying experience a pleasant one. He gave me plenty of time to test drive several vehicles so I could find the perfect car for me. I re More

by stired
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido, Colt Davis
Jan 04, 2019 -

Toyota Marin responded

Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 02, 2019

Excellent Customer Service Our experience with Talia was great! She was friendly, answered all our questions and concerns. She made this experience very pleasant and quick for u More

by K Coton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Jan 04, 2019 -

Toyota Marin responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 01, 2019

Terrific Experience Few people would suggest buying a new car would be an enjoyable experience, but having just purchased a new car from Toyota Marin, I would insist the More

by nandtp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Toler, Colt Davis, Nick Kulberg
Jan 04, 2019 -

Toyota Marin responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 31, 2018

Just chillin Thanks to toyota marin like arth’ buying a car made easy, very basic straight forward i felts so relax feels like im just Chilling @ starbucks with f More

by Humps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arth Parciso
Jan 04, 2019 -

Toyota Marin responded

I sincerely thank you for going out of your way to write this review about Toyota Marin. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car! If you have any further needs, please come back to see us. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 31, 2018

Great experience with Shah Pourmand This review is long overdue. I worked with Shah when my car was stolen and I needed a lot of help finding a replacement that fit my requirements. Sh More

by MSJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
Jan 04, 2019 -

Toyota Marin responded

We cannot thank you enough for your wonderful review of Toyota Marin and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 31, 2018

Made a bad situation better My car was damaged beyond repair and Brian and the Toyota Marin team we’re able to find just he right car for me. Brian also found some items in my ol More

by Michelle82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Jan 04, 2019 -

Toyota Marin responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 31, 2018

Long drive but worth it Brian was so easy to deal with. Most of the terms were agreed on before I got there. So most of the paperwork was ready by the time I got there. It wa More

by BrownB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Jan 04, 2019 -

Toyota Marin responded

Brown, we loved reading this review! Happy customers are our aim, and it appears Brian really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 31, 2018

Second purchase from Brian We passed on our car to our son and daughter and didn’t want to spend the money on a new car. Brian Moore found us a Certified Toyota in good conditio More

by MCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Jan 04, 2019 -

Toyota Marin responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. I’ll be sure to pass on the compliments to Brian! Take care! Diana Kennedy - General Manager - 415.257.4343

December 31, 2018

Perfessional, informative and supportive Keith Ural was responsive to our preferences and concern, answered all our questions, thoroughly, offered help and suggestions where appropriate and w More

by ShelbyVM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos ? In financing, Keith Ural
Jan 04, 2019 -

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

December 30, 2018

Integrity I went back to purchase my car from Keith, after several months of searching for the perfect vehicle. Keith showed me its about finding the right sale More

by Happy consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural , Keith Ural
Feb 14, 2019 -

Toyota Marin responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. With excellent fuel economy, passenger room, and a comfortable ride the Toyota Corolla is an excellent choice that I'm sure you'll enjoy. We look forward to working with you or anyone you might send our way in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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