
Toyota Marin
San Rafael, CA
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Great service from George Tenido and Nick Kulberg Toyota Marin was awesome in helping me find a used car. Nick was very responsive, despite having a full plate at the dealership, and provided another Toyota Marin was awesome in helping me find a used car. Nick was very responsive, despite having a full plate at the dealership, and provided another contact, George. George was super helpful in providing knowledge about the cars and the process on how their cars are certified. SO happy with this car! More
Peach of a deal. My recent experience of buying a new car was a delight, thanks to the individual service provided by David Reuter at the Toyota Marin dealership, At t My recent experience of buying a new car was a delight, thanks to the individual service provided by David Reuter at the Toyota Marin dealership, At the end of 2018, Prius cars were flying off the shelves and there were only a few models left in the state. David and his team made an all out effort to locate and acquire the precise model and color from another California dealership. After a few days, David called me to say that he had found one. I was treated like royalty by David and his team. I drove away with a peach of a deal. It was, altogether, a great experience for a happy customer. Thanks! More
Buy moper Beware My daughter who lives in the Inland Empire has been dealing a car for the past 4 days. She has been receiving emails and making calls to the bank and My daughter who lives in the Inland Empire has been dealing a car for the past 4 days. She has been receiving emails and making calls to the bank and the dealership. They finally sent her the purchase contract today and today was also the day they notified her that the car was just sold one hour ago. My recommendation to them is to be more open with their customers and have more integrity.Their business etiquette needs refining More

Great service from Tu Nguyen I was looking for a used Toyota Avalon with low mileage and Tu presented the right vehicle. He spent time with me, let me drive the car on a rainy da I was looking for a used Toyota Avalon with low mileage and Tu presented the right vehicle. He spent time with me, let me drive the car on a rainy day. He was very friendly and made me feel comfortable. I usually don’t like car salesman bc I feel they’re dishonest from past experience. However, I felt him very personable. In short, u would return to him if the occasion arose Thanks Tu. 😀 Linda D. More

Purchase Incredible customer service and experience! Selvin was very helpful and genuine. He provided excellent customer service and throroughly explained the Incredible customer service and experience! Selvin was very helpful and genuine. He provided excellent customer service and throroughly explained the pricing by detailing a breakdown of fees and expenses. He was very knowledgeable of the truck and it’s features by making sure we were comfortable with a big purchase. We left feeling great about our purchase because of the overall excellent experience! More

Excellent service and everyone was very friendly! From start to finish the process was quick and everything was explained to me up front. Martin was very friendly throughout the entire process. He e From start to finish the process was quick and everything was explained to me up front. Martin was very friendly throughout the entire process. He explained everything every step of the way and kept me up to date regarding the car of my choice. Not once did I feel pressured to add anything that I didn't want or need. Cathie in finance was very nice when it came to explaining each document that was required. The car was even detailed again prior to my leaving the dealership. Additionally, Martin was kind enough to track down the second set of keys for the car the day after the sale. Talk about exceptional customer service. I would highly recommend Martin at Toyota Marin if you are looking to purchase a car. More
George Tenido is awesome!! George was so helpful and wonderful to work with! What a great, honest, genuine person. Colt was extremely thorough and communcated all the info clea George was so helpful and wonderful to work with! What a great, honest, genuine person. Colt was extremely thorough and communcated all the info clearly. Great guys More
They will damage your vehicle - then charge you for it. Brought my car in for routine maintenance (oil change/tire rotation). It cost more than it should have, but that's what you get at a dealer. Her Brought my car in for routine maintenance (oil change/tire rotation). It cost more than it should have, but that's what you get at a dealer. Here's where the adventure starts: The vehicle was returned to me with a smashed windshield. I'm not sure what goes on during an oil change here but the damage is simply unacceptable. After being left to wait with no explanation for over 20 minutes, I finally spoke to the service manager Jarod Scott. Scott repeatedly lied, contradicted and changed his story (cameras cover the garage, but there are parts we can't see, we didn't do the damage, but nobody saw it when the car was dropped off...). Scott refused to fix the situation - ultimately only offering a slight discount for a windshield repair which would take several more days - was this their plan all along? I tried to reason with Scott but through multiple lies and straight out fabrications I realized it was fruitless, like negotiating with jello. These fraudulent hucksters are simply trying to scam customers out of money with additional damage caused in-house. Avoid these horrendous grifters at all costs. More

Professional, excellent customer service Great buying experience for me and my wife, Selvin was professional and provided excellent service! Smooth and quick service made things enjoyable and Great buying experience for me and my wife, Selvin was professional and provided excellent service! Smooth and quick service made things enjoyable and us out the door with a brand car!! More

Amazing experience from start to finish! The simple no haggle sales approach and the no pressure on pushing a specific vehicle and the patience demonstrated was unsurpassed from all previous The simple no haggle sales approach and the no pressure on pushing a specific vehicle and the patience demonstrated was unsurpassed from all previous experiences purchasing a. Vehicle. The knowledge of the automobiles and the candor and honesty was appreciated as was the finance managers simple yet supportive interaction. What a great team. I’d recommend this dealership to anyone looking for their next vehicle purchase. Thank you for everything! I love my new Tundra! More