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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

January 28, 2019

The place for a new ride!!! We just bought a new car in 16 years. We shopped for many makes and models and settled on a Toyota Camry Hybrid. Went to several Toyota dealerships a More

by claudine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shah Pourmand
Jan 30, 2019 -

Toyota Marin responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 28, 2019

Great place to do business Thanks Victor for helping me with my new car.. great experience and really knowledgeable explain everything on my new car and didn’t felt any pressure More

by Ricardo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Jan 31, 2019 -

Toyota Marin responded

Thank you so much for your feedback, Ricardo. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Victor. Please let us know if we can ever help you in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 27, 2019

Visit this dealership I went in wanting to inquire and buy if I felt comfortable. Of course if the prices were right with a non pushy salesman. The whole process exceeded m More

by Dealerrater2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero, John Chan
Jan 30, 2019 -

Toyota Marin responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 26, 2019

Great I had a great experience with Tu helping me find a car suitable to my needs. I would recommend this dealership to my friends and family. More

by Carly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Nguyen
Jan 30, 2019 -

Toyota Marin responded

Thank you for your great review, Carly! We're glad to have Tu on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 26, 2019

Good service they did an awesome job! Best experience I’ve had with a service rep at Toyota. Toyota Marin is amazing. They also made sure that was in my budget. I More

by Icemanaol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arth Parciso
Jan 30, 2019 -

Toyota Marin responded

We are so glad we could take care of all of your needs at Toyota Marin. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 23, 2019

Excellent experience I had done my research on the cpo vehicle i wanted and found that marin toyota had the best price. There was no pressure from alvaro to purchase addit More

by Bkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathie Badger, Alvaro Angel
Feb 14, 2019 -

Toyota Marin responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 22, 2019

Helpful, knowledge This is the second car in two months that we have purchased from George. We contacted him again when we needed the second car, because we were so impr More

by Ru2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember the names of the other great people who helped us. , George Tenido
Feb 14, 2019 -

Toyota Marin responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know George went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 20, 2019

Great experience! Martin was very helpful. He already had a cars in mind for my lifestyle by the time I arrived. This was my first car buying experience from a dealersh More

by Chuglife545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan, Colt Davis
Feb 14, 2019 -

Toyota Marin responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Martin was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 19, 2019

I loved the service Gabriela helped me how to operate the car and took her time to teach me about the car. I had a great purchase experience?? Thanks More

by Tania 17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela
Feb 14, 2019 -

Toyota Marin responded

Congratulations on the purchase! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Sincerely, Diana Kennedy - General Manager - 415.257.4343

January 17, 2019

After 1 year of being in a rental I had a great experience purchasing a 2015 Certifed pre owned Toyota Corolla from Martin; It was an easy and smooth experience; Martin did everything More

by Trinalee24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan, Colt Davis
Jan 21, 2019 -

Toyota Marin responded

Thank you for taking the time to leave this wonderful feedback, Trina. We appreciate your business and look forward to working with you again. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy - General Manager - 415.257.4343

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