
Toyota Marin
San Rafael, CA
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Don’t shop anywhere else My friend recommend Brian Moore since I was looking at a new Toyota. After meeting with Brian and going over what we needed we settled ona certified T My friend recommend Brian Moore since I was looking at a new Toyota. After meeting with Brian and going over what we needed we settled ona certified Toyota and couldn’t be happier. Brian and the entire staff were great. More
Easy and quick car purchase Talia was efficient and straightforward in working with my purchase. You want no nonsense when you go to a car dealer, and Talia impressed with her ab Talia was efficient and straightforward in working with my purchase. You want no nonsense when you go to a car dealer, and Talia impressed with her ability to focus on my needs. More
It was a fast and easy process. Everyone at Marin Toyota was very helpful and very knowledgeable about their product. it was a fast and easy process to purchase my vehicle. There was Everyone at Marin Toyota was very helpful and very knowledgeable about their product. it was a fast and easy process to purchase my vehicle. There wasnt any pressure and I was able to think about what I wanted.I will definitely refer my family and friends when they are in need of a vehicle More
Simple process I’ve known Brian for a few years and when my car was stolen I contacted him once the insurance company settled with me. He’s very professional and was I’ve known Brian for a few years and when my car was stolen I contacted him once the insurance company settled with me. He’s very professional and was very transparent. More
Alvaro and Tu were exceptionally helpful. Love my new (used) car I feel like I got a good deal and was well taken care of. One star down because no users manual but there is a navigation manu Love my new (used) car I feel like I got a good deal and was well taken care of. One star down because no users manual but there is a navigation manual. My second purchase at Toyota Marin and I will go back for my next car. More
One of a kind! I can never express enough on how appreciative I am of Keith’s determination to make all ends meet. I needed to make a smart and final decision since I can never express enough on how appreciative I am of Keith’s determination to make all ends meet. I needed to make a smart and final decision since my lease was coming to an end. What I love about Keith is how down to earth and honest he is. There is no beating around the bush to make a quick sale, he’s all about what’s going to be the best for the customer. I can’t tell you how many times I’ve had to give him a quick call or shoot him a text because I needed “that person” to tell me “Shelby, this is going to be your best choice”. I wholeheartedly trust him and what direction he points me in because every single time he has, I’ve walked out of Toyota very happy. I am forever in debt to his kindness and generosity. Thanks for everything Keith! More
My first visit to Toyota Marin I went in toyota marin to look for a new car and i met Arth. He is so knowledgable in cars. He knows what he is doing and gave me an excellent custome I went in toyota marin to look for a new car and i met Arth. He is so knowledgable in cars. He knows what he is doing and gave me an excellent customer service. I will sure recommend Arth and marin to my future friends who wants a car. More
My Toyota Marin Expierence I have been searching for a new car as mine is starting to break down, so I went into Toyota to take a look at what they have to offer. I am not quite I have been searching for a new car as mine is starting to break down, so I went into Toyota to take a look at what they have to offer. I am not quite ready to purchase a car yet, but I plan to in the near future. I was upfront with the salesman, Kalvin, yet he still took the time to go over my individual needs, answer my questions, and helped me find a car that would be well within my budget! I look forward to working with him in the future! More
New Car Sales Awesome experience. It was first shah was friendly and helpful. I recommend his sale ship to friends family. It was fun and I learned a lot. Awesome experience. It was first shah was friendly and helpful. I recommend his sale ship to friends family. It was fun and I learned a lot. More
Great service from Tu Nyugen and Cathie Badger Wow- Tu the salesperson is fantastic!! He went the extra mile for us. When I called to inquire about the vehicle and it’s onstar, he looked into it as Wow- Tu the salesperson is fantastic!! He went the extra mile for us. When I called to inquire about the vehicle and it’s onstar, he looked into it as I would expect but then when given an incorrect answer by the onstar people he took it upon himself to call back and speak to a manager that could verify information. Turned out the original onstar person he spoke to was incorrect and the car did have what we needed after all. Thank God for his persistence in looking things up for us!! he then called me back to let me know, I was so happy and surprised so we were there that afternoon!! A lot of sales ppl would have just taken the first answer received and not pursued it further. But Tu wants to please the customer and of course make a sale.And he sure did all of that and I am so glad he did!! Besides going the extra mile he was kind, patient and very easy to talk to- a huge plus for me as typically I don’t like used car salespeople. And then a manager Cathie even went so far as to let us come back a few days later so she could transfer title to my son (we had initially purchased it in my name) so he wouldn’t have to wait until DMV sent title weeks later. Cathie is top notch, she took care of everything for us so it was a smooth transition !! Great customer service from these two standout people. And Tu- that guy is gonna go places in this business; genuine, kind, and gets the answers for the customer without even having to be asked!! Tu's customer service is the way it is supposed to be!! Oh and Cathie even had one of her staff go get the items needed from my car when I returned to transfer title while I sat in the waiting room sipping coffee and relaxing. Her knowledge and congeniality is by far the best mix of professionalism and great customer service I have seen in a long time. Definitely the way it is supposed to be. thank u to both of these wonderful people!! More