Toyota Marin

Dealer markup acessories which I didn’t need. Underhanded Price gouging tactics used. Poor customer service. Underhanded Price gouging tactics used. Poor customer service. More

BUYER BEWARE! !! These guys charge an additional $995 on top of the agreed and advertised price of a vehicle for an auxiliary "theft deterrent/locator"! This brings !! These guys charge an additional $995 on top of the agreed and advertised price of a vehicle for an auxiliary "theft deterrent/locator"! This brings the vehicle price above the highest book price (or more). They will not tell you this until you have agreed on a price. They also will not remove the device so they can continue to track the vehicle. WALK AWAY! (or add at least $1000 to what you think you will pay). More

Travis is amazing he will give you a wonderful experience he makes the process so smooth! Also Toyota Marin is a wonderful dealership that works with one person start to finish. And provides you with one sim he makes the process so smooth! Also Toyota Marin is a wonderful dealership that works with one person start to finish. And provides you with one simple price also they are very honest and transparent! More

Was trying to get a price on a Rav4 Prime. Instead of being transparent and up front, they loaded about $1000.00 worth of options that I didn't want and then marked them up $16k. Can you imag Instead of being transparent and up front, they loaded about $1000.00 worth of options that I didn't want and then marked them up $16k. Can you imagine being charged $12,995.00 for Mud Flaps and Cross Bars!?! Talk about disingenuous. I felt like I was dealing with an operation from the 1970's. More

If I could give them 0 stars I would ! First there someone in their service department shares my service file with someone online and now it’s IMPOSSIBLE to reach their finance or sales te First there someone in their service department shares my service file with someone online and now it’s IMPOSSIBLE to reach their finance or sales team. Ridiculous More

Helped me with the car I wanted. Great experience. Calvin was great friendly and personable. A + Definitely recommend this dealership. Great experience. Calvin was great friendly and personable. A + Definitely recommend this dealership. More

I bought a used 2016 Mazda 3 here for a little over $20k from Toyota of Marin. They said it was in good shape, and that they had checked and serviced the car. I had gone back to ask about when to get an oil from Toyota of Marin. They said it was in good shape, and that they had checked and serviced the car. I had gone back to ask about when to get an oil change. The mechanic said that they had just serviced the car and the oil was set. They put a sticker on windshield and said to come back at 55k miles to change the oil. to change the oil. Then at 52k miles, only 3 mos later, the check engine came on. I went straight to my mechanic. There was no oil leak, but the car needed 4 quarts of oil and the engine had overheated. I went back to Toyota Marin, and they offered to refund me only $11,500 for the car. After much persuasion, they raised in $1000 to $12,500. I went to this dealership because I heard they were trustworthy. They kept over $8k of what I paid for a car that I thought was a good solid car. This is bad business. I am very disappointed. I do not recommend anyone buy anything from the Toyota Marin. More

Nick was efficient and thorough with our order and went the extra distance to provide a good experience the extra distance to provide a good experience More

Everything was very easy and comfortable. I felt respected and supported, like everything was being done in my best interest. I never felt pressured or anxious. Everything was taken care of. I felt respected and supported, like everything was being done in my best interest. I never felt pressured or anxious. Everything was taken care of. Plus, I feel like I got a great deal on the car I bought. More

Jose was really attentive. He handled every detai thoroughly and efficiently. His communication style was fabulous. I waa driving off the lot with my new Rav4 in less than an h He handled every detai thoroughly and efficiently. His communication style was fabulous. I waa driving off the lot with my new Rav4 in less than an hour. He even followed up to make sure i was happy or if i needed anything. Highly recommend Jose! More