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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

August 28, 2019

2010 Toyota FJ Cruiset This was the easiest and best car purchase I’ve ever had. I found the vehicle online and was helped right away by Martin. He gave us the best deal on More

by BspFJ2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Aug 28, 2019 -

Toyota Marin responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 27, 2019

Thank You John! Really enjoyed working with John and had a great overall experience. Highly recommend this dealership! John was super patient and was willing to help More

by ajcasella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan
Aug 27, 2019 -

Toyota Marin responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 26, 2019

Very nice guys - very fair price George was very friendly from the very beginning. He scheduled an appointment with me on his off day which was very kind. I had a great experience and More

by cbr135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Tenido
Aug 27, 2019 -

Toyota Marin responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new Toyota 4Runner! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 24, 2019

Something nice buying a car with low mileage Every thing was good the help was good they were very patient attentive they let me try several cars they waited for me because I was late a couple of More

by Arguello-norma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Reyes , Talia Bazan
Aug 26, 2019 -

Toyota Marin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Diana Kennedy - General Manager - 415.257.4343

August 24, 2019

Wonderful experience I just finished buying my 3rd car from Toyota of Marin. This time around, I took a long time (over the course of 4 months) to look at the various opt More

by Nikrober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero, George Tenido
Aug 26, 2019 -

Toyota Marin responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Diana Kennedy - General Manager - 415.257.4343

August 24, 2019

Great Service! The sales and finance team were very knowledgeable, helpful and courteous. I usually dread the car buying experience. Usually feel like it’s me vers More

by Happy Customer 76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in sales, Huy Phan, Martin Sumayan, Colt Davis
Aug 26, 2019 -

Toyota Marin responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, Diana Kennedy - General Manager - 415.257.4343

August 22, 2019

Best dealership Traded in my vehicle...The dealership works as a team..great communication and help you build the perfect car for you. Thank you so much Talia More

by AshleyFDavid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Aug 22, 2019 -

Toyota Marin responded

Ashley, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Diana Kennedy - General Manager - 415.257.4343

August 22, 2019

Very poor customer relations I purchased a used Toyota Highlander Hybrid in June from Marin Toyota. While I'm happy with the vehicle I'm not at all happy with the sales crew or th More

by MDTMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Moore, Talia Bazan
Aug 28, 2019 -

Toyota Marin responded

This is not the experience we seek to provide, Sam. Please contact me directly so that I can hear more about your time with us. Regards, Jamie Haberle - General Manager, Central City Toyota

August 21, 2019

It was great Talia she was so nice and helpfull and i recommended to all my friends and family. Good price and attetion to the customer. And i wiil camback . More

by Jose lopez123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Aug 21, 2019 -

Toyota Marin responded

Jose, we appreciate you taking the time to leave this very nice review, and we look forward to seeing you again down the road! Regards, Diana Kennedy - General Manager - 415.257.4343

August 14, 2019

Excellent experience Victor was awesome and made the whole process of purchasing a new car enjoyable, fast and easy! I would highly recommend him to anyone looking for gre More

by TJ1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Diaz
Aug 14, 2019 -

Toyota Marin responded

Thank you for the wonderful feedback, TJ! Please come back to see us again for any of your future automotive needs. Regards, Diana Kennedy - General Manager - 415.257.4343

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