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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

September 25, 2019

Awesome Car Buying Experience! Thanks Toyota Marin! Everyone was so friendly and helpful! Mr. Lee Stafford that helped me get my car was exceptional! He was an angel to work with and was willing to expl More

by Ateca679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseva Nayagodamu , Lee Stafford
Sep 26, 2019 -

Toyota Marin responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care, Diana Kennedy - General Manager - 415.257.4343

September 25, 2019

Fun and lively The used Toyota Marin store is a laid back and the employees have a good time. It is low pressure and there are a lot of laughs. I worked with Dylan R More

by la418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Robinson
Sep 26, 2019 -

Toyota Marin responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to our dealership. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Diana Kennedy - General Manager - 415.257.4343

September 24, 2019

Excellent customer service I would like to thank Gavin Lam for the amazing customer service with the purchase of my new RAV4. He made it very easy and a fast process. I was 9 mo More

by Photogyrl4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lam
Sep 24, 2019 -

Toyota Marin responded

Thank you for taking the time to write this review. We are pleased to hear that Gavin was able to provide an efficient and overall positive experience. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 24, 2019

Great buying experience Clear buying process that was executed in a reasonable amount of time... Great customer service and the financing process felt like the best option wa More

by Gianna _McLaren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chan
Sep 24, 2019 -

Toyota Marin responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Kennedy - General Manager - 415.257.4343

September 23, 2019

Great experience Our experience at this dealership was excellent! They provided us with great quality care and listened to our wants and needs and narrowed down our op More

by Kokoro
Recommend Dealer
Yes
Employees Worked With
George Tenido, Martin Sumayan
Sep 23, 2019 -

Toyota Marin responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 23, 2019

Outstanding Dealership After a awful experience at another dealership, I decided to give Toyota Marin a try. They did not disappoint. From sales to finance it was a first cl More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colt. , Martin Sumayan
Sep 24, 2019 -

Toyota Marin responded

Thank you so much, Sunny! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 22, 2019

No pressure, great experience Everyone was very helpful and knowledgeable. Talia was very nice to work with. I felt comfortable taking my time and asking all the questions I wanted More

by Claylo47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Bazan
Sep 22, 2019 -

Toyota Marin responded

Thanks for the nice review! We hope you'll come back to see us again soon. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 20, 2019

Super Dealership This was a fantastic place for me to buy a car then made it easy for me and I really enjoyed working with Dylan Robinson. This was a great decision to More

by markssteven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Robinson
Sep 20, 2019 -

Toyota Marin responded

This review truly made our day, Mark! Thank you so much for taking the time to let us know you enjoyed your experience. I will certainly pass the kind words along to Dylan. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 19, 2019

Excellent service!!! I didn't get any hard time getting an amazing deal in this dealership. Even their service are awsome I recommend this dealership to my friends and fam More

by Pau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Sumayan
Sep 20, 2019 -

Toyota Marin responded

Thanks for allowing us to help you, Pau. It is great to hear that you had such a positive and fulfilling dealership experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Diana Kennedy - General Manager - 415.257.4343

September 12, 2019

Easy and fun This dealership was friendly and professional especially Dylan Robinson who made it quick and low pressure. I worried that this would become a typical More

by Marsha99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Robinson
Sep 13, 2019 -

Toyota Marin responded

Marsha, it’s great to know that Dylan provided an exceptional car buying experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. Please don't hesitate to call if we can help with anything at all. Sincerely, Diana Kennedy - General Manager - 415.257.4343

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