
Toyota Marin
San Rafael, CA
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I had spent a month researching, test driving, and comparison shopping a Prius v at various dealerships before I contacted Toyota Marin. They were the only dealer in the SF area with upfront pricing comparison shopping a Prius v at various dealerships before I contacted Toyota Marin. They were the only dealer in the SF area with upfront pricing on their website and once I contacted them, they made the process very easy. Elizabeth Dunn did a super job preparing for the sale, providing financing quotes, arranging a flexible delivery date and finally changing vehicles the morning of to accommodate our last minute change of color. More
I had a very positive experience with Elizabeth Dunn and Toyota Marin in purchasing a (new) 2013 Toyota Prius this week. I actually started my search at another dealership closer to my home in the East Bay Toyota Marin in purchasing a (new) 2013 Toyota Prius this week. I actually started my search at another dealership closer to my home in the East Bay, but I became frustrated due to that dealership's lack of responsiveness and inability (or unwillingness) to provide direct answers to my questions. I reached out to Marin Toyota and the experience was 100% different. Elizabeth was immediately and consistently responsive and answered my questions directly. She was knowledgeable, efficient and focused on getting me precisely what I asked for. We were able to do a lot by phone and by email and when I came into the dealership, things went smoothly and exactly as we had discussed. No upsell and no messing around. If/when I buy another Toyota, I will not hesitate to call Beth (even though there are at least three dealers closer to my home). More
Marvin Sexton was very thorough, patient with all our questions, knowledgeable about the cars. I would buy a car from him again and would recommend him to others. He does not pressure you, gives you in questions, knowledgeable about the cars. I would buy a car from him again and would recommend him to others. He does not pressure you, gives you information so you can arrive at a decision you' ll be happy with. More
Lana was great! She was straightforward and asked me exactly what I was looking for in a vehicle! I wanted a luxury hybrid not a prius! And that's what I got! I couldn't be happier! Overall everyone was exactly what I was looking for in a vehicle! I wanted a luxury hybrid not a prius! And that's what I got! I couldn't be happier! Overall everyone was extremely helpful and friendly. 10 point value guarantee is a nice touch as well. Thanks Lana! More
Brian is incredibly knowledgeable and diligent. He had answers to each of my questions and a friendly demeanor that made car shopping far more pleasant than I would have ever guessed it could be. I had a answers to each of my questions and a friendly demeanor that made car shopping far more pleasant than I would have ever guessed it could be. I had a great experience at Toyota Marin and will recommend in the future. More
I have a great experience at Toyota Marin. I purchased a 2002 Pontiac Grand Prix. The car dealer who helped me, Jonathan Miers, was a great help in finding the perfect car for me. I recommend this car deale 2002 Pontiac Grand Prix. The car dealer who helped me, Jonathan Miers, was a great help in finding the perfect car for me. I recommend this car dealership to anyone who does not want to deal with the usual over pressuring car dealers. -Michael A More
My sales person, Marvin Sexton, was my first contact and primarily the reason I purchased the car but everyone I had contact with was OUTSTANDING! I also really appreciated Business Manager David Dennis. primarily the reason I purchased the car but everyone I had contact with was OUTSTANDING! I also really appreciated Business Manager David Dennis. More
All of the people listed above were extremely friendly and helpful. They answered all of my questions fully and showed me all of the vehicles that matched my needs. and helpful. They answered all of my questions fully and showed me all of the vehicles that matched my needs. More
I came in with a plan to purchase a newer used vehicle and Roman provided answers to all of my questions. I would have preferred to discuss value added items such as warranty and gap insurance as part of and Roman provided answers to all of my questions. I would have preferred to discuss value added items such as warranty and gap insurance as part of the original purchase price discussion, but other than that, the experience was relatively painless. More
I bought my first car and I am glad I came here. Before Toyota Marin, I went to another dealership and they were pushing me to buy a car that I didn't even want. When I got to Toyota Marin, Roman asked me Toyota Marin, I went to another dealership and they were pushing me to buy a car that I didn't even want. When I got to Toyota Marin, Roman asked me what I want and tried to let me figure out what is best for me while giving me precise advice on each car I looked at. Umar was also very helpful explaining about all the deals I was getting with the car. He was really mature and great to work with. More