Toyota Marin
San Rafael, CA
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I would highly recommend mr juan rodriguez toassist anyone of my family or friends very knowledgeable, curtious and helpful came to purchase a truck and drove home with two cars. Great staff and fast s anyone of my family or friends very knowledgeable, curtious and helpful came to purchase a truck and drove home with two cars. Great staff and fast service. Thanks Toyota Marin More
I went to Toyota Marin to look at some cars. I wasn't sure exactly what I wanted. Brooke helped me. We drove a few cars and still hadn't found the right one. Brooke mentioned that she has a few more de sure exactly what I wanted. Brooke helped me. We drove a few cars and still hadn't found the right one. Brooke mentioned that she has a few more dealer ships that she can get cars from and that she would find one that was right for me. It took a couple weeks but she found the perfect one. When I came into make the purchase it was simple,easy and fast! Brooke is amazing. She is very friendly and knowledgeable. The next time I need a car I will definetly work with her again. Thanks Toyota Marin I love my car.... And the free car washes! More
John Hathaway was very pleasant to buy a car from. He wasn't pushy and made me feel comfortable with my decision. He even played with my kid so I could get through the paperwork without distraction. Nice wasn't pushy and made me feel comfortable with my decision. He even played with my kid so I could get through the paperwork without distraction. Nice experience. More
Of the three dealerships I contacted via email to inquire about a new vehicle, Toyota Marin earned my business by being the most prompt and by being the least hassle to communicate with. Once in the dealers about a new vehicle, Toyota Marin earned my business by being the most prompt and by being the least hassle to communicate with. Once in the dealership, my experience with Mr. Duran was that he was friendly and easy to work with. I appreciated the way that the entire staff, each person I encountered, seemed eager to provide a good experience for me and to make me feel welcome, as if I were among friends who just happened to be doing business with me. Overall it was the most pleasant car-buying experience I have ever had. More
My experience with Toyota Marin was fantastic. Donna has great follow up and customer service. She was very creative and went above the call of duty working with me. She stayed late, never rushed me and a great follow up and customer service. She was very creative and went above the call of duty working with me. She stayed late, never rushed me and always shared great ideas or thoughts regarding the car. It's nice working with good people. Tyler is so knowledgeable, and knew everything about Avalons, the only car I considered. He has great charisma and personality working with people - what an asset as manager! He naturally makes you feel comfortable and that he is working with you fairly. Both Donna and Tyler create loyalty. They work hard, are pleasant and represent Toyota with the utmost professionalism and quality. This is the first time I have bought a car from a dealer and Donna and Tyler made the experience fantastic! Thank you, Caren Horstmeyer More
I had a great experiece at this dealership. I worked with Kevin and he was very nice and knowledgeable on the cars that I was looking at. He made buying a car easy. I will recommend this dealership to all my Kevin and he was very nice and knowledgeable on the cars that I was looking at. He made buying a car easy. I will recommend this dealership to all my friends. Thank you More
The salesman, Keith Ural, was a pleasure to work with. He was informed and clear about the car I was interested in, made every effort to anticipate my concerns and resolve them, and guided me through the pur was informed and clear about the car I was interested in, made every effort to anticipate my concerns and resolve them, and guided me through the purchase process efficiently. He offered me a very favorable deal, and just generally made the buying of this vehicle as painless and pleasant as it probably could have been. The finance manager who processed the deal was also very pleasant to work with and got me through the contract signing quickly even while fully explaining what each signature meant. In addition, there was a young woman whose name I can't remember who made me very comfortable by offering me coffee and one of her homemade cookies. A very nice touch. More
Came in for the 04 WRX STi. Awesome car but had its fairshare of undocumented issues which were brought to my attention upon taking it in for a certified Subaru inspection. Good part is they have a 3da fairshare of undocumented issues which were brought to my attention upon taking it in for a certified Subaru inspection. Good part is they have a 3day return policy which worked amazingly to assist in unprying there icy grip on my trade in. After a fairly long wait (as somewhat expected) i got my car back free of any issues. Lana was great getting me in the door but was rather pissed when i came back in for the return, which is slightly expected as well. However employee Harmen went wayyyyy above and beyond and highly recommend ANYONE looking to check out one of there rides to ask for him specifically. Cant go into too much detail but his customer service was amazing and never came across as he was just trying to snub a sale. All in all decent place but woulndt come back, however if the deal was right...Harmen would be my go to no doubt. More
Marvin was an incredible salesman! He didn't make me feel pressured at all. I felt very comfortable, like I was dealing with an old friend. I liked his laid back personality. He was very funny and easy feel pressured at all. I felt very comfortable, like I was dealing with an old friend. I liked his laid back personality. He was very funny and easy to talk too, and pretty darn cute too :) It was an overall fantastic experience. If I have any friends looking to buy a car, I will absolutely recommend Toyota Marin and specifically Marvin as there sales person! Thank you to all of the people I dealt with. I love my car and think you are all freakin' fabulous! More
Harmon's review reflects his above average over-all performance throughout the buying process. He was not overbearing, "pushy" or in any way stifling. He gave me the "space" and time that I needed to performance throughout the buying process. He was not overbearing, "pushy" or in any way stifling. He gave me the "space" and time that I needed to make a prudent choice about my purchase. He seemed genuinely amicable and honest about what he was selling. I liked that he asked background questions and offered different options. Options were clearly explained and ample time to decide. When and if I am in the market again, I will definitely consider returning to Harmon. More