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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

November 28, 2013

I would highly recommend mr juan rodriguez toassist anyone of my family or friends very knowledgeable, curtious and helpful came to purchase a truck and drove home with two cars. Great staff and fast s More

by sara ralda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
juan rodriguez
Dec 03, 2013 -

Toyota Marin responded

Sara, Thank you for taking the time to write this review. Juan is an asset to our team and he will be so pleased to hear that he portrayed our commitment to quality customer service with you. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 28, 2013

I went to Toyota Marin to look at some cars. I wasn't sure exactly what I wanted. Brooke helped me. We drove a few cars and still hadn't found the right one. Brooke mentioned that she has a few more de More

by Thekla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Peros
Dec 03, 2013 -

Toyota Marin responded

Thank you for writing this 5-star review. We're so glad that Brooke continued to assist you until found the perfect car that met all of the items on your needs checklist. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 27, 2013

John Hathaway was very pleasant to buy a car from. He wasn't pushy and made me feel comfortable with my decision. He even played with my kid so I could get through the paperwork without distraction. Nice More

by teddy.aderholdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Toyota Marin responded

Thank you for the fantastic review! John is an important part of our team, and I am happy to know he made your visit an enjoyable one. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 26, 2013

Of the three dealerships I contacted via email to inquire about a new vehicle, Toyota Marin earned my business by being the most prompt and by being the least hassle to communicate with. Once in the dealers More

by theoaubrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Duran
Nov 27, 2013 -

Toyota Marin responded

Thank you for the outstanding review! I am pleased we were your ultimate choice, and our team here at Toyota Marin made your experience with us very pleasant. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 26, 2013

My experience with Toyota Marin was fantastic. Donna has great follow up and customer service. She was very creative and went above the call of duty working with me. She stayed late, never rushed me and a More

by chorstmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Starr and Tyler Toler
Nov 27, 2013 -

Toyota Marin responded

Caren, Thank you for this excellent review! Donna and Tyler are important members of our team who go the extra mile to ensure your happiness, and I am very pleased to hear they made your car buying experience hassle free. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee.” We look forward to seeing you soon. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 22, 2013

I had a great experiece at this dealership. I worked with Kevin and he was very nice and knowledgeable on the cars that I was looking at. He made buying a car easy. I will recommend this dealership to all my More

by yessyess
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Holt
Nov 25, 2013 -

Toyota Marin responded

Thank you for the outstanding review! I am happy to hear Kevin was able to meet all of your needs. Please let us know if you need help or information about anything to do with your car. We would be more than happy if you consider us as your automotive resource, whether that’s for buying, selling or servicing your car. We look forward to seeing you again. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 21, 2013

The salesman, Keith Ural, was a pleasure to work with. He was informed and clear about the car I was interested in, made every effort to anticipate my concerns and resolve them, and guided me through the pur More

by GayleMauldin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ural
Nov 25, 2013 -

Toyota Marin responded

Thank you, Gayle, for taking the time to leave us this fantastic review! I am very pleased to hear Keith and the team were able to meet all you needs and make your car buying experience an enjoyable one. Please feel free to keep in touch with us on Facebook and Twitter for some great new deals. Please let us know if you need help or information about anything to do with your car. We would be more than happy if you consider us as your automotive resource, whether that’s for buying, selling or servicing your car. We look forward to seeing you again soon. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 16, 2013

Came in for the 04 WRX STi. Awesome car but had its fairshare of undocumented issues which were brought to my attention upon taking it in for a certified Subaru inspection. Good part is they have a 3da More

by wuapac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
November 15, 2013

Marvin was an incredible salesman! He didn't make me feel pressured at all. I felt very comfortable, like I was dealing with an old friend. I liked his laid back personality. He was very funny and easy More

by Paigejholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Sexyon
Nov 18, 2013 -

Toyota Marin responded

Paige, Thank you for your patronage and review. The relationship with our customers is always focused on providing you with the most comfortable, low-pressure, and friendly atmosphere possible. So, the fact that described your working with Marvin as like “dealing with an old friend” is incredible to hear. Congratulations on your new car, and please don't hesitate to come see us again if you need any assistance with your vehicle. Also, be sure to check out our “10-Point Value Guarantee” on our website to discover the other benefits of being a Toyota Marin customer. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

November 09, 2013

Harmon's review reflects his above average over-all performance throughout the buying process. He was not overbearing, "pushy" or in any way stifling. He gave me the "space" and time that I needed to More

by sergioO1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Roberts
Nov 12, 2013 -

Toyota Marin responded

Sergio, Thank you for the review. We are happy knowing you walked away from our dealership having not been pressured once during the sale. Our team works hard to ensure our customers have ample time to weigh their decision and we hope to continue going above and beyond your expectations in the future. Until then, don’t forget about the free, 119-point annual inspection we provide all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

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