
Toyota Marin
San Rafael, CA
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The sales team at Toyota in San Rafael offered stellar customer service and a quality vehicle with a fair price. The team went above and beyond to assist me. They were all very genuine and sincere. The customer service and a quality vehicle with a fair price. The team went above and beyond to assist me. They were all very genuine and sincere. The vehicle I had been driving needed a jump start Tony my first contact associate met me jumped my car and continued this kind of follow up through the duration of the sale. Tony kept in contact with me, called on assistance from Jonathan to help with providing me with transportation and worked with Lana to ensure that I would be happy with the final outcome. By making the experience seaming less it alleviated pressure, they even managed to make the process fun. They worked together so that I could find the right fit vehicle for this and all of the many kind and generous efforts I thank the team and wish them all a very Happy New Year. I have worked in the field of sales and marketing for over twenty years. As a Director of Sales and marketing I have trained and been trained by the very best in the nation. Not only does Toyota offer a quality product it is obvious that their standards for service are impeccable. Tony, Lana, Robert, and Jonathan I thank you all very much for your assistance. I appreciate the work and time that you all put into making my experience a great one especially during this busy and stressful holiday season. I look forward to referring friends and family to Anthony Larizza and Lana additionally, I thank Toyota in Marin for providing superior sales and work ethic standards. Robert, your team rocks, thanks again. More
Lana was a great help to me when buying my car. She was very nice and knew a lot of stuff about the car. I'll definatly recommend her to my friends. very nice and knew a lot of stuff about the car. I'll definatly recommend her to my friends. More
Lana was quite possibly the most pleasant salesperson I have ever bought a car from. I was never pressured, or "bullied" into making a decision I wasn't comfortable with. Her courtesy and professionalism have ever bought a car from. I was never pressured, or "bullied" into making a decision I wasn't comfortable with. Her courtesy and professionalism made the encounter entirely stress free for me, and with buying a new car that was something important to me. I'm not only satisfied greatly with my purchase, but the entire experience with the Toyota Marin team. I will be referring my friends when the opportunity arises! And Lana if you ever see this, thanks again! :) More
I bought a used Van from Toyota Marin for my growing family . I visited dealership 3 times before I made a final decision and each time it was nice experience . The process was simple and easy. Emad ma family . I visited dealership 3 times before I made a final decision and each time it was nice experience . The process was simple and easy. Emad made the experience even easier . My kids love the van and I really recommend this dealership . More
I drove 350 miles (each way) to buy my 2014 Plug in. This is the third Toyota I've purchased from Marin Toyota since 2006, and the fourth from this dealership since 1985. I was in email and phone conta This is the third Toyota I've purchased from Marin Toyota since 2006, and the fourth from this dealership since 1985. I was in email and phone contact with Marvin Sexton, whose help and care caused me decide to make the drive over to get the car. I absolutely love it. I felt well informed about options, I felt I was given a good price, the 0% financing was a big factor, and everyone I worked with was friendly and helpful. It is always like that at Marin Toyota, which is why I continue to make the 350 mile drive from my home to both buy my cars and will also drive over to have the plug-in serviced. The service dept. is also great. More
John really helped us to prioritize and make a difficult choice since there were a couple of vehicles which suited our needs. To top it off, John made the trip to Petaluma to see me in order to facilitate choice since there were a couple of vehicles which suited our needs. To top it off, John made the trip to Petaluma to see me in order to facilitate our purchase and obtain the necessary documentation, etc., since I was unable to get away to get down there and provide it myself. We so appreciate the great service! More
My partner and I bought a used Toyota Prius recently from Toyota Marin. We were helped by Brooke Peros and Brian Moore. Both were AMAZING in their own way. We started our day off with Brian and finished ou Toyota Marin. We were helped by Brooke Peros and Brian Moore. Both were AMAZING in their own way. We started our day off with Brian and finished our day, after thinking about the deal , with Brooke. They both made it a simple, fair and straightforward process. We both recommend Brian and Brooke to anyone shopping for a new or used vehicle. More
I was 100% satisfy when i purchased my toyota tacoma truck. Christine and cathie were very nice to work with. It took 3 hours only for me to buy my new truck. truck. Christine and cathie were very nice to work with. It took 3 hours only for me to buy my new truck. More
I just bought a 2006 Toyota Corolla from Toyota Marin and had a great experience! The people there were friendly and helpful, but genuine, not pushy or overbearing. I was buying one of their lower-priced ca had a great experience! The people there were friendly and helpful, but genuine, not pushy or overbearing. I was buying one of their lower-priced cars and they still treated me first class! I took the car to be inspected the day after purchasing just as a precaution (they have a 3-day cancelation) and the mechanic said he'd never seen a cleaner car, it was in perfect shape! Thanks you all for your help! More
Paula McCormick and Erwin Mulimbayan provide the Premium Customer Service that makes one eager to use the Service Department. I have always been very pleased with Paula and Erwin and give them my highest ra Customer Service that makes one eager to use the Service Department. I have always been very pleased with Paula and Erwin and give them my highest ranking and recommendation. There are none better. More