Toyota Marin

Christine cliento took her time to explain the process. She showed everything about the car and made sure I was very comfortable about the process and the car features. She answered all my questions. She She showed everything about the car and made sure I was very comfortable about the process and the car features. She answered all my questions. She didn't push the sale but made sure I was comfortable withy decision. It was a very nice experience. More

I began my experience with Toyota Marin with a prompt email reply from Josh Feinberg. I inquired about a Ceritifed Preowned Highlander on Toyota Marin website. After about a week of great correspondence email reply from Josh Feinberg. I inquired about a Ceritifed Preowned Highlander on Toyota Marin website. After about a week of great correspondence w Josh, I was ready to come in to the dealership looking for a Toyota Highlander/possibly a RAV4 Certified Preowned though Josh wasn't going to be available so he set me up with Keith Ural. I called for Keith Friday morning and the receptionist said he was standing right there but needed to take a message and said he would call me back. I never heard back from him. I proceeded anyways to come into the dealership a few hours later because that was my day to look at cars. When I arrived, Marvin greeted me and said Keith was with another customer so I said i would look around. After a few minutes of looking around, Marvin offered to help me. Marvin was wonderful! He was through w his information and patient with my questions. We test drove 2-3 Certiifed Pre-owned cars and Marvin talked me into driving a few of the 2013 models back on the main lot. We talked about financing a new car. I ended up working with him and Matt (manager- who was super great too!) this day punching numbers. Matt showed me the options between leasing and financing. I took this information home to show to my husband and think it over. I came back the next day with my husband and Josh was back in so he worked with us. Marvin was still gracious and kind to still assist in anything we needed even though I think he may have been busy working on another customer. Josh was great too! We drove a few of the new 2013 Highlanders to see our options. My husband loved it. I loved it. Manager Chris? helped us with our final negotiation and we were sold on a lease! I think the kindness, ease and positive energy of the staff definitely contributed to our decision. I was on numerous Toyota lots before this experience and I was given some interesting attitudes which had me walking right off the lot! Thank you to Marin Toyota for a great experience... with super kudos to Marvin & Joshua! More

Both Ozzy and Lana were extremely helpful. I was initially suspicious of buying a used car from a dealer, but I ultimately found my experience at Toyota Marin much more positive and easier than buyi initially suspicious of buying a used car from a dealer, but I ultimately found my experience at Toyota Marin much more positive and easier than buying on my own. They showed me only the cars I was interested in and helped me very well with all the paperwork. I found it a very collegial place with integrity. I'd recommend Toyota Marin without hesitation. More

Salim and Emad were both great. Super friendly, accommodating and professional. Great overall experience. I was able to purchase the car of my dreams in less a couple of hours from start to finish. accommodating and professional. Great overall experience. I was able to purchase the car of my dreams in less a couple of hours from start to finish. More

I visited multiple dealers before I decided to go to Toyota Marin. It is an understatement to say that most dealers have very rude employees. Toyota Marin is different. Their employees are very courteou Toyota Marin. It is an understatement to say that most dealers have very rude employees. Toyota Marin is different. Their employees are very courteous and friendly. When I'm ready to purchase another vehicle I will definitely go back to Toyota Marin. Ritsa Kastoras and her team made my experience very enjoyable. Thank you!!! More

Ritsa was great. She was friendly knowledgable and easy going. She made it a great experience and i felt like I was working with a friend not a used car sales person. I would defiantly come back to Ritsa i going. She made it a great experience and i felt like I was working with a friend not a used car sales person. I would defiantly come back to Ritsa in the future. Thanks again. More

I am in sales and therefore appreciate those organizations that embrace the myriad of changes and evolution which has occurred in the industry over the last decade. Ritsa and the entire dealers organizations that embrace the myriad of changes and evolution which has occurred in the industry over the last decade. Ritsa and the entire dealership made it very easy to work on and obtain a new vehicle and just as easy to part with a dear friend. Her follow up with online lead generation was second to none. Her prepositional phrasing and technique was dead on. Her establishing rapport and putting me at ease was also the best! The list goes on, so suffice to say I will highly recommend to friends family and associates the service offered at Marin Toyota. Thank you. Ellis L Davis More

Juan rodriguez was an amazing help. Answered all our questions.made our time there an amazing experience. Five stars for him. Thank you very much questions.made our time there an amazing experience. Five stars for him. Thank you very much More

I appreciated the friendly, no-pressure sales staff and their willingness to find something suitable to my needs and preferences. The business manager was helpful in locating the best interest rate for my their willingness to find something suitable to my needs and preferences. The business manager was helpful in locating the best interest rate for my loan. More