Toyota Marin
San Rafael, CA
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Salim and Emad were both great. Super friendly, accommodating and professional. Great overall experience. I was able to purchase the car of my dreams in less a couple of hours from start to finish. accommodating and professional. Great overall experience. I was able to purchase the car of my dreams in less a couple of hours from start to finish. More
I visited multiple dealers before I decided to go to Toyota Marin. It is an understatement to say that most dealers have very rude employees. Toyota Marin is different. Their employees are very courteou Toyota Marin. It is an understatement to say that most dealers have very rude employees. Toyota Marin is different. Their employees are very courteous and friendly. When I'm ready to purchase another vehicle I will definitely go back to Toyota Marin. Ritsa Kastoras and her team made my experience very enjoyable. Thank you!!! More
Ritsa was great. She was friendly knowledgable and easy going. She made it a great experience and i felt like I was working with a friend not a used car sales person. I would defiantly come back to Ritsa i going. She made it a great experience and i felt like I was working with a friend not a used car sales person. I would defiantly come back to Ritsa in the future. Thanks again. More
I am in sales and therefore appreciate those organizations that embrace the myriad of changes and evolution which has occurred in the industry over the last decade. Ritsa and the entire dealers organizations that embrace the myriad of changes and evolution which has occurred in the industry over the last decade. Ritsa and the entire dealership made it very easy to work on and obtain a new vehicle and just as easy to part with a dear friend. Her follow up with online lead generation was second to none. Her prepositional phrasing and technique was dead on. Her establishing rapport and putting me at ease was also the best! The list goes on, so suffice to say I will highly recommend to friends family and associates the service offered at Marin Toyota. Thank you. Ellis L Davis More
Amy was so helpful, patient and friendly. I was able to purchase my scion fr-s with no pressure or stress. The exact car I wanted was not on the lot I wanted to purchase it from and Amy was nice enough to purchase my scion fr-s with no pressure or stress. The exact car I wanted was not on the lot I wanted to purchase it from and Amy was nice enough to drive an hour away to pick it up and drive it back for me. I overall had a great experience working with Amy. And I love my new car! Thanks Amy! You're great! More
Juan rodriguez was an amazing help. Answered all our questions.made our time there an amazing experience. Five stars for him. Thank you very much questions.made our time there an amazing experience. Five stars for him. Thank you very much More
I appreciated the friendly, no-pressure sales staff and their willingness to find something suitable to my needs and preferences. The business manager was helpful in locating the best interest rate for my their willingness to find something suitable to my needs and preferences. The business manager was helpful in locating the best interest rate for my loan. More
The sales team at Toyota in San Rafael offered stellar customer service and a quality vehicle with a fair price. The team went above and beyond to assist me. They were all very genuine and sincere. The customer service and a quality vehicle with a fair price. The team went above and beyond to assist me. They were all very genuine and sincere. The vehicle I had been driving needed a jump start Tony my first contact associate met me jumped my car and continued this kind of follow up through the duration of the sale. Tony kept in contact with me, called on assistance from Jonathan to help with providing me with transportation and worked with Lana to ensure that I would be happy with the final outcome. By making the experience seaming less it alleviated pressure, they even managed to make the process fun. They worked together so that I could find the right fit vehicle for this and all of the many kind and generous efforts I thank the team and wish them all a very Happy New Year. I have worked in the field of sales and marketing for over twenty years. As a Director of Sales and marketing I have trained and been trained by the very best in the nation. Not only does Toyota offer a quality product it is obvious that their standards for service are impeccable. Tony, Lana, Robert, and Jonathan I thank you all very much for your assistance. I appreciate the work and time that you all put into making my experience a great one especially during this busy and stressful holiday season. I look forward to referring friends and family to Anthony Larizza and Lana additionally, I thank Toyota in Marin for providing superior sales and work ethic standards. Robert, your team rocks, thanks again. More
Lana was a great help to me when buying my car. She was very nice and knew a lot of stuff about the car. I'll definatly recommend her to my friends. very nice and knew a lot of stuff about the car. I'll definatly recommend her to my friends. More
Lana was quite possibly the most pleasant salesperson I have ever bought a car from. I was never pressured, or "bullied" into making a decision I wasn't comfortable with. Her courtesy and professionalism have ever bought a car from. I was never pressured, or "bullied" into making a decision I wasn't comfortable with. Her courtesy and professionalism made the encounter entirely stress free for me, and with buying a new car that was something important to me. I'm not only satisfied greatly with my purchase, but the entire experience with the Toyota Marin team. I will be referring my friends when the opportunity arises! And Lana if you ever see this, thanks again! :) More