Toyota Marin

1) Shone woud not meet competitors advertised price. bought car anyway due to convenience of location of dealership 2) Arranged delivery with Feygalman. Kept us waiting for an hour. Ignored us. Turned bought car anyway due to convenience of location of dealership 2) Arranged delivery with Feygalman. Kept us waiting for an hour. Ignored us. Turned us over to Claudia. Was supposed to go over car operation.Feygalman never came back. No warmth. No handshake. 3) Claudia- Nice person but lacked knowledge of setting up electronic package. We were there about 4 hours. idiculous amount of time. we left without car being properly set up (electronic package) 4) we were tempted to call Mr. Price, the owner to report the above and might still do so. 5) Very busy place. Personal attention missing. Probably will not buy a car there again. More

Highlights: BETH!!, Tony, Jay and the no hassle zone. Highlights: BETH!!, Tony, Jay and the no hassle zone. Customer service is superb. I was treated like a valued customer from the start. Beth is ext Highlights: BETH!!, Tony, Jay and the no hassle zone. Customer service is superb. I was treated like a valued customer from the start. Beth is extremely knowledgeable, not pushy, honest, and funny. I want to invite her over for dinner! And I want her help with the purchase of all my future cars. I The experience was so great that we decided to trade in our Sienna for a new car. It was sort of a long process because I could not make up my mind. Beth was understanding, helpful, and kept smiling through it all. We ended up with a new Prius Plug-in (at a incredible price at 0%, not to mention the excellent price we got for our trade-in). We couldn't be happier. Thanks to Beth and Toyota Marin for making the experience so great! More

Emad was accommodating in every way, he took the time to listen to my needs and remembered them on my second visit. He gave me a compelling price and facilitated getting the color I wanted from a distant de listen to my needs and remembered them on my second visit. He gave me a compelling price and facilitated getting the color I wanted from a distant dealership. Great service! More

My parents bought a new Camry a year ago at the Toyota dealership. I went help translate, and that is when I first met Emad. He actually spoke better Spanish than I did : ) He was the nicest and most genu dealership. I went help translate, and that is when I first met Emad. He actually spoke better Spanish than I did : ) He was the nicest and most genuine sales person I have ever met. He has a very caring and genuine interest in his customers. Honest and patient. He is what I think of when I think of customer service. My parents left very happy and so did I. He followed up months after just to see how my parents were liking their new car and always let them know they could contact him for anything. That being said, when it came time for me to look at getting a 2014 Rav4, I specifically drove to the dealership looking for him to be the person I wanted to help me in this big decision. I found him and he remembered me and ask about my folks. He is knowledgeable and helped me get my dream Rav4! Super, super nice guy and someone I recommend to anyone looking for a Toyota. Thank you Emad and the Toyota of Marin crew!!! You guys are the best!!! More

Brian was absolutely amazing to work with. He was very responsive and helpful via phone, email and text messaging. We purchased a used 2012 Jeep Wrangler in perfect condition with very low mileage. He hel responsive and helpful via phone, email and text messaging. We purchased a used 2012 Jeep Wrangler in perfect condition with very low mileage. He helped us get the best interest rate possible on our loan even though we came to him with our financing already figured out. He seemed to truly care about his customer first and foremost. He even had the vehicle delivered to my home so I wouldn't have to drive it from San Rafael to San Jose. I highly recommend Toyota Marin. If I ever need another car I will be working directly with them even though they are 70 miles away. We never felt any of the typical car salesman pressure, and we were able to get exactly what we wanted at a great deal. These guys truly are great and wonderful to work with. Thanks! More

No hassles, no headaches! The sales rep, Nik Kulberg, found the car I was looking for and it arrived from another dealer the very next day. I drove away in my new car that day... and they processed my tr found the car I was looking for and it arrived from another dealer the very next day. I drove away in my new car that day... and they processed my trade-in and financing seamlessly which was great because I had my toddler with me the entire time! More

I need to sell a Scion that I loved. And Ritsa reached out to me to see if she could help. I'll admit that having a dealer respond to my ad wasn't ideal. Boy did that change. Selling a car on my own wa out to me to see if she could help. I'll admit that having a dealer respond to my ad wasn't ideal. Boy did that change. Selling a car on my own was very tedious. I had a lot of tire kickers and extremely lowball offers sight unseen. Unexpectedly, Ritsa gave me a good offer that surprised me. Made an appointment to see her. Everything went smoothly and quickly. She even gave me a lift back to my office which was 30-45 minutes away. Ritsa definitely changed my view on selling a used car to a dealership. She was honest and upfront with me and I did not exaggerate the condition of my car. There were no last minute surprises nor backtracking. In fact, I enjoyed the experience so much that I'm sure she will be helping me with my next vehicle lease/purchase. More

I cannot express the joy of buying a vehicle from Toyota Marin. As a veteran with ptsd and hating not knowing what to expect and travel long distances I was very hesitant on making a purchase as I usually Marin. As a veteran with ptsd and hating not knowing what to expect and travel long distances I was very hesitant on making a purchase as I usually have lots of requests. Brooke Peros somehow knew how to handle the situation with so much professionalism and actually gave me plenty of time for me to make my own decisions on a purchase. No rush at all.... and I took weeks lmbo. In the end with the fantastic (no really. FANTASTIC) deal I can say that I am more than satisfied with Toyota Marin and the salespersons and staff they have. Kudos. Brian More

The customer service was excellent. They team listened to what we wanted and provided options in the price range we asked for. No pressure. Fun and upbeat team. what we wanted and provided options in the price range we asked for. No pressure. Fun and upbeat team. More

Christine went out of her way to make sure all my needs were met and concerns answered....even spending some of her non working days to answer questions of mine..... were met and concerns answered....even spending some of her non working days to answer questions of mine..... More