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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

March 01, 2014

I was looking for a Honda...ran into Oscar on the lot.he gave me space and didn't get in my face. When I wanted a car open he gladly pop it open with his remote...cool feature they have there. I didn't end More

by Jorgemendez75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Jimenez
Mar 04, 2014 -

Toyota Marin responded

Jorge, Thank you very much for the 5-star rating. It is gratifying to hear that Oscar demonstrated respectful, low-pressure customer service during your visit. Should you have any automotive needs in the future, we would love to work with you again. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 01, 2014

I had a great experience at Toyota Marin Used dealership they have great prices and nice cars to pick from, if you do go I would recommend you to look for Enrique his a great sales rep. This was my second t More

by Hmleon83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Enrique Chimal
Mar 04, 2014 -

Toyota Marin responded

Leon, Thank you for your feedback and recommendation. It is a joy to hear that Enrique did so well for you on your second time working with him. If there’s ever any other automotive need we can help with, feel free to reach out to us again. Also, don't forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

February 28, 2014

We went to Toyota Marin in search for a new or used car. We met Paul Phillips, he guided us through all the steps. He was nice and friendly. I would defiantly recommend this dealership and dealer! I would g More

by Into123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Mar 03, 2014 -

Toyota Marin responded

Thank you for the compliments. I am happy to hear that Paul worked hard to help you through all the steps of the purchasing process in a friendly manner. Once again, we appreciate your business and hope you’ll keep in touch for your future car needs. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

February 27, 2014

We brought our 2010 Tacoma in for service and ended up purchasing a new 2014 Tacoma. Marvin was very informative, friendly, professional, patient and helpful. More

by acanziani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Sexton
Mar 03, 2014 -

Toyota Marin responded

Thank you very much for your review and congrats on your new truck. I’m sure you’ll find the 2014 model continues the Tacoma’s tradition of durability and ruggedness. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

February 27, 2014

My husband and I had a wonderful experience with Brooke Peros. She has a great, infectious laugh and she's a dog lover, too!. She has a cute Papillion name Rocky. She's honest and straight forward in her More

by sheila406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brook Peros
Mar 03, 2014 -

Toyota Marin responded

Sheila, Thank you for your business. We’re glad you had a wonderful experience with Brooke. Even when purchasing a car, it’s nice to share laughter and be able to relate to your salesperson. We look forward to serving you and your husband the next time you pay us a visit. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

February 27, 2014

Great customer service! Marvin is very patient. He went above and beyond to help me. Answered 95% of my questions. Compliments to Marvin and to the others that helped me get a new Scion. Thank you. More

by kkid415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin, Tom Henschel, Ryan
Mar 03, 2014 -

Toyota Marin responded

Thank you for doing business with us. Buying an automobile should be an exciting experience and a big part of that is helping familiarize you with all aspects of the vehicle you are purchasing. We’re happy that Marvin was able to show you that, and hope you’re enjoying your new Scion. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

February 27, 2014

I recently purchased a used 2012 Prius. My new Prius has much safer driving view then my previous Honda insight. The Honda was cramped (I am 6 2 1/2). The Prius gets much better gas mileage. The # of ser More

by richardcarson73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Larizza, Lana Abu Kweik
Mar 03, 2014 -

Toyota Marin responded

Richard, Thank you for this wonderful review. I’m glad that Lana was able to introduce you to the Prius, and that it met all of your needs much better than your Honda Insight did. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

February 27, 2014

I needed to purchase a car for our Nanny. I was looking around the internet and found a Rav4. I decided to chat online with one of the internet reps at Toyota Marin, Brooke. She was very helpful. Brooke More

by tanerbananner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Peros
Mar 03, 2014 -

Toyota Marin responded

Taner, Thank you for the review and rating. The Rav4 sounds like an excellent selection for your nanny and we hope that she enjoys it. If there is any automotive need we can help with in the future, don’t hesitate in contacting us. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

February 25, 2014

Christine Cilento made the prospect of purchasing a new car feel very easy and safe. We had no qualms about the price of the car, and no fear that you sometimes experience in many other dealerships. It w More

by pamwins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Feb 26, 2014 -

Toyota Marin responded

Pam, Thank you for the kind words about Christine. We’re glad that you had a great time with us and that your salesperson was so eager to help you on your purchase. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

February 25, 2014

I bought a 2014 Toyota Prius this past week. Claudia in sales spent a ton of time with me, answering my questions and going above and beyond to make sure all of the details of what I wanted were taken care More

by musica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Ferreyro
Feb 26, 2014 -

Toyota Marin responded

Thank you for the review and congratulations on your new Prius. It is lovely to hear that Claudia helped make the process of purchasing your Toyota as smooth as possible. We look forward to being the one-stop site for all of your automotive needs in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

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