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Toyota Marin

San Rafael, CA

4.1
1,697 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,697 reviews

March 28, 2014

Ren Briones was wonderful all the way along! I first met him in Jan but was not ready to buy. He was helpful, knowledgable, thorough and not pushy. He responded to my calls and texts right away. When I w More

by Mupsketwi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Apr 01, 2014 -

Toyota Marin responded

Thank you very much for the 5-star rating. We are delighted to hear that you received swift responses to all your inquiries from Ren, and that he never pressured you to make any decisions. Congratulations on your new vehicle and if there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Also, don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every Toyota Marin vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

March 26, 2014

I had a nice time for a change when shopping for a used truck. Elizabeth was friendly and helpful and I'll be happily referring my friends to her and the team at Toyota Marin. More

by ohthisisit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Dunn
Mar 27, 2014 -

Toyota Marin responded

Thank you very much for your review. We appreciate your feedback and are happy to hear that Elizabeth was able to help you throughout your truck-shopping process. We always strive to provide the utmost in quality and customer satisfaction, and I hope we helped make your transaction stress-free. We look forward to assisting you with your future sales and service needs. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 22, 2014

I was attended very well at this dealership when I bought I was attended very well at this dealership when I bought my rav4 2013 and my Camry 2014 I am really appreciate it!!! Marvin did a good servic More

by Neves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvins Survey
Mar 25, 2014 -

Toyota Marin responded

Thank you for writing such a great review about your experience at our dealership. Congratulations on your new car. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure our customers leave with the right vehicle. We're pleased to hear you are enjoying yours so far and look forward to seeing you again. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Warmest Regards, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 22, 2014

Marvin and Ryan took care of all the things that needed for me to buy the car. I am new to the place, and they had complete faith in me and did a trustworthy deal with me. They gave me the best deal that I More

by narasimhaswamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Sexton, Ryan
Mar 25, 2014 -

Toyota Marin responded

We appreciate you taking the time to share your experience with us. It’s our top priority to provide each and every customer a knowledgeable and comfortable car-buying process. Thank you for choosing Toyota Marin for your vehicle needs. We hope you are enjoying your car and look forward to seeing you soon. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Best, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 18, 2014

I had a great experience working with Christine on my new car. Her follow-up and professionalism throughout the process was the best I've experienced with a car purchase. I highly recommend Toyota Marin a More

by lostgame
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
Mar 20, 2014 -

Toyota Marin responded

Thank you so much for taking the time to write this review. It is reassuring to know that Christine provided you with a hassle-free and welcoming shopping experience. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 18, 2014

My experience with Tyler and Las was fantastic. I am always a little hesitant to buy a new car as the experience can be stressful -- both in trying to ensure that as a buyer that you are getting a fair More

by pmm7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Las, Tyler Toler
Mar 20, 2014 -

Toyota Marin responded

We appreciate your time to write this review about our dealership. It’s a pleasure to hear that you were so well taken care of by Tyler and Laz. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 17, 2014

I bought a 2011 Prius from Jon and it was probably the best experience i've ever had at a dealership new or used. he was real with me and made sure i got the best deal i could possibly get, i couldn't ask More

by DorianAsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Miers
Mar 20, 2014 -

Toyota Marin responded

Dorian, Thank you for the terrific review. We’re glad that you’re loving your Prius and I’m sure that it’ll remain in fantastic shape under your ownership. It was a pleasure to work with you and if you have any further needs regarding your car, do not hesitate to come back to see us. Also, please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Happy driving. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 13, 2014

Enrique is an excellent salesman, who is down to earth, humble, as well as extremely knowledgeable about the cars. He stayed with me during the entire process of getting my 2011 appraised to showing me the More

by jedghill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Chimal
Mar 17, 2014 -

Toyota Marin responded

Thank you for writing this fantastic review and congrats on the new Corolla S. It is of utmost importance that our guests leave our dealership confident that they made the right decision, and I am happy to hear that Enrique was able to help you throughout your appraisal and car buying process. We look forward to working with you again soon. Don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 07, 2014

Thank you Toyota Marin for taking $3,000 off the MSRP on the Prius Plug-In and thank you John for making the sales process a pleasure! More

by jodyceniceros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
Mar 10, 2014 -

Toyota Marin responded

Thanks, Jody. It was very kind of you to provide us with such a nice review. We are happy that you were able to take advantage of our special offer on your Prius Plug-In purchase. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

March 06, 2014

Christine helped me get the exact vehicle (Camry Hybrid XLE with all packages, including JBL Audio) I wanted. She is responsive to my requests and is very friendly. The dealership honored the price from More

by heringcheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento; Ryan, Matt Shone
Mar 10, 2014 -

Toyota Marin responded

Thank you for being so kind as to write this review. I am pleased to hear that you loved your purchasing experience and that Matt saw to it your repair was done quickly to ensure your speedy delivery. If there’s any other auto need we can help you with, let us know. Also, please keep in mind that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800.608.6193

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