
Toyota Marin
San Rafael, CA
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Superior Buying Experience - Highly Recommended! Very happy with my excellent experience purchasing a Toyota certified pre-owned Prius this weekend from Toyota Marin. The quality of customer service Very happy with my excellent experience purchasing a Toyota certified pre-owned Prius this weekend from Toyota Marin. The quality of customer service was beyond went above and beyond my expectations. Friendly, helpful, no-pressure atmosphere and patient and willing to accomodate my requests and trade-in with a smile and simply wanting to make the customer happy. Thanks to the salesperson who assisted me thru the process, Enrique was friendly, was happy to explain that their cars are a set price according to current local market prices for similar cars. The extensive certification for pre-owned cars is impressive! As well as the follow-up services available to all of their customers gave me peace of mind and convenience for upcoming maintenance appointments. So happy I purchased my pre-owned Prius from Enrique, and the rest of the team including Robert and also Alana who handled the title and DMV paperwork quickly and efficiently. The entire purchase process took only about 1.5 hours! Thank you Toyota of Marin team!! More
Terri We purchased a 2014 Prius and it's fantastic! But the service we received was the best part of the whole experience!!! Christine and Athena in direct We purchased a 2014 Prius and it's fantastic! But the service we received was the best part of the whole experience!!! Christine and Athena in direct sales were amazing! Kind and professional. Thank you so much for a great car and great service!! More
Great experience Was recovering from a bad accident, and Christine took me in, was patient, made sure all of my needs were met, and dealt with my directly and honestly Was recovering from a bad accident, and Christine took me in, was patient, made sure all of my needs were met, and dealt with my directly and honestly and helped me put the whole experience of losing my last vehicle behind me. I'm very happy with my new vehicle, the deal I got, the customer service and the experience I had. More
Ritsa and Mike were awesome and very helpful! I sold my 2012 chevy sonic to Ritsa and Mike, who gave me a very fair price for my car. They were very friendly and realistic throughout the whole pro I sold my 2012 chevy sonic to Ritsa and Mike, who gave me a very fair price for my car. They were very friendly and realistic throughout the whole process. I was skeptical about selling my car to a dealership, but the gave me a number I could work with. Ritsa even helped me get information about my next car! More
Great car , Great people, happy customer I want to say how great it was to have no pressure , no pushing and let me wander and ask questions and finally be patient to hear all my concerns for I want to say how great it was to have no pressure , no pushing and let me wander and ask questions and finally be patient to hear all my concerns for my dream car. I want to say thank you particularly to Roman, who helped me all the way and was as excited as I about buying my car thanks all More
The BEST of Marin! Marin Toyota just made my day! I received the best possible service from Ric Lobosco that I never imagined was possible. Ric was honest, trustworthy Marin Toyota just made my day! I received the best possible service from Ric Lobosco that I never imagined was possible. Ric was honest, trustworthy, knowledgeable, reassuring, kind and even generously offered to drive my old car to my house so I could drive my new car home! I learned more about buying a car for the right reasons than I ever learned from any previous car dealership purchases in other cities/states. The entire team supported me in making the right decision to buy the right car for the right reasons. They didn't have the exact car that I wanted on the lot, but managed to have it driven in from the East Bay within mere hours so that I could drive it home the same day! I am a fan and a customer for life! More
Excellent Service I just want to thank you Emad for his outstanding service, first time in my life I enjoy buying a car, he was very polite and professional and he alwa I just want to thank you Emad for his outstanding service, first time in my life I enjoy buying a car, he was very polite and professional and he always had the right answer to all my weird questions =) after I purchase the car he still follow up with me a couple days later and he was very nice and always smiling Thank you and definitely will recommend your dearler More
A Breath of Fresh Air at Marin Toyota From the moment I contacted Elizabeth Dunn in used car sales I was in for a treat. Although I was buying a used car, she treated me like I was her mos From the moment I contacted Elizabeth Dunn in used car sales I was in for a treat. Although I was buying a used car, she treated me like I was her most important customer. I live 4 hours away so I called the dealership first to see if the car was still available. I got Elizabeth on the phone - no mumbo jumbo. Simple and direct. She knew everything about the car off the top of her head and gave me a detailed overview of the condition. She indicated that the seats had some marks on them and that she'd get the detail shop to work on them. About 20 minutes later I had several pictures in my inbox so I could see for myself. I wrote back that I was a bit disappointed as the stains were darker than I expected. About 2 hours later, she sent another email with photos of the seats after they'd dried. They looked great! Elizabeth not only worked hard to earn my business but took the initiative to follow up after the seats had dried. I was thoroughly impressed! Knowledgeable, friendly, honest, straightforward and a darn hard worker! Prior to calling Elizabeth, I'd dealt with some local dealers looking for a car here in the valley. Most of them played games and danced around when it came to price. I was looking for a specific make and model so I was still calling around to several dealerships when I called Marin Toyota. After I spoke with Elizabeth, I knew I wasn't going anywhere else. The next day, I drove 4 hours to meet Beth. The price was clearly displayed and fairly priced. No games, no hassle. Buying the car was a pleasure. The process was smooth, straightforward, quick and Beth made it fun to boot. Everything was taken care of and done seamlessly to make the process easy. I even went to lunch at a great restaurant nearby while they were getting the car ready to go. Marin Toyota didn't disappoint. I've got Beth on speed dial when I'm ready for my next car! More
Extremely satisfied customers! Had a great experience at toyota marin, thanks to pre-owned vehicle sales consultant, Enrique Chimal. We're in and out of there in no time and driving Had a great experience at toyota marin, thanks to pre-owned vehicle sales consultant, Enrique Chimal. We're in and out of there in no time and driving home in a new car. More
Great customer service by Ren Briones Bought my first car 2 weeks ago and Ren made buying a car stress free and easy. I would highly recommend Ren Briones to anyone that's a new car buyer Bought my first car 2 weeks ago and Ren made buying a car stress free and easy. I would highly recommend Ren Briones to anyone that's a new car buyer or just want to have a great experiance buying a new or used car. More