Toyota Marin
San Rafael, CA
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Great service by Marvin Saxton Marvin was very pleasant and made our transaction painless. We came home with smiles on our faces. In the past, we've experienced buying cars to be Marvin was very pleasant and made our transaction painless. We came home with smiles on our faces. In the past, we've experienced buying cars to be too stressful & very unpleasant, we just didn't look forward to it. However, he proved us wrong! More
Easy, Straightforward Sale of Our Used Car We had to sell our 15 year old sports car and didn't want to go through the effort of a private sale. So we approached a few dealers. Mike at Toyota We had to sell our 15 year old sports car and didn't want to go through the effort of a private sale. So we approached a few dealers. Mike at Toyota of Marin discussed the car over the phone and gave us a price range based on what we told him. We arrived, bracing ourselves for a car dealer runaround. But Mike drove the car, found it as described, and offered us a price in the high half of the range. Although he had a couple of chances to grind us down, he just conducted a straightforward, friendly transaction that we were happy with. It was a refreshing experience. More
best time and experience ever at a dealer Hands down smoothest and easiest deal I have ever done. How estate up front and no games. Jonathan really make buying a car an easy process. Will be b Hands down smoothest and easiest deal I have ever done. How estate up front and no games. Jonathan really make buying a car an easy process. Will be back for my kids car very soon! More
Great Service! JONATHAN WAS A WONDERFUL HELP. HE ANSWERED ALL MY QUESTIONS AND HELP ME FIND MY PERFECT MATCH. I WILL DEFINITELY SUGGEST THIS DEALERSHIP TO MY FAMILY JONATHAN WAS A WONDERFUL HELP. HE ANSWERED ALL MY QUESTIONS AND HELP ME FIND MY PERFECT MATCH. I WILL DEFINITELY SUGGEST THIS DEALERSHIP TO MY FAMILY AND FRIENDS IN THE FUTURE. More
Stress Free Car Purchase Admittedly, buying a new car can be a time consuming and sometimes stressful experience. Not true at Toyota Marin. Working with our salesman, John Hat Admittedly, buying a new car can be a time consuming and sometimes stressful experience. Not true at Toyota Marin. Working with our salesman, John Hathaway, made for a very easy purchase and we are now very satisfied with our new Sienna! More
Unexpectedly amazing service! I had been searching for a particular color and style Prius. I was not having luck with this until I was fortunate enough to meet Christine. Instead o I had been searching for a particular color and style Prius. I was not having luck with this until I was fortunate enough to meet Christine. Instead of turning me away she listened to what I was looking for. She explained why it was a challenge to find and gave me a great alternative of what I could do while still meeting the features I was looking for. Most dealerships I have gone to in the past made me feel like a number but Toyota Marin's employees are courteous and friendly. The time and energy Christine put in to helping find the right car at the right price was amazing. I had never seen such service in a car dealership. This dealership is 30+ miles away from where I live but if the service department has the same customer service level that the direct sales department has then I will more than willingly make the drive to have my car serviced. It is encouraging to know that buying a car can be hassle free. More
Easy! My wife just gave birth to our baby girl, and so I was out panic shopping for a new car. Mike Jackson moon walked me into a sweet Prius V lease that a My wife just gave birth to our baby girl, and so I was out panic shopping for a new car. Mike Jackson moon walked me into a sweet Prius V lease that actually had me spending LESS then I'd planned! How often does that happen? Easiest car buying experience ever! Mike Jackson, Matt, Ritsa, and Ryan were all really cool. My sort of place. More
Superior Buying Experience - Highly Recommended! Very happy with my excellent experience purchasing a Toyota certified pre-owned Prius this weekend from Toyota Marin. The quality of customer service Very happy with my excellent experience purchasing a Toyota certified pre-owned Prius this weekend from Toyota Marin. The quality of customer service was beyond went above and beyond my expectations. Friendly, helpful, no-pressure atmosphere and patient and willing to accomodate my requests and trade-in with a smile and simply wanting to make the customer happy. Thanks to the salesperson who assisted me thru the process, Enrique was friendly, was happy to explain that their cars are a set price according to current local market prices for similar cars. The extensive certification for pre-owned cars is impressive! As well as the follow-up services available to all of their customers gave me peace of mind and convenience for upcoming maintenance appointments. So happy I purchased my pre-owned Prius from Enrique, and the rest of the team including Robert and also Alana who handled the title and DMV paperwork quickly and efficiently. The entire purchase process took only about 1.5 hours! Thank you Toyota of Marin team!! More
Terri We purchased a 2014 Prius and it's fantastic! But the service we received was the best part of the whole experience!!! Christine and Athena in direct We purchased a 2014 Prius and it's fantastic! But the service we received was the best part of the whole experience!!! Christine and Athena in direct sales were amazing! Kind and professional. Thank you so much for a great car and great service!! More
Great experience Was recovering from a bad accident, and Christine took me in, was patient, made sure all of my needs were met, and dealt with my directly and honestly Was recovering from a bad accident, and Christine took me in, was patient, made sure all of my needs were met, and dealt with my directly and honestly and helped me put the whole experience of losing my last vehicle behind me. I'm very happy with my new vehicle, the deal I got, the customer service and the experience I had. More