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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

May 24, 2014

2006 Tacoma purchase Toyota Marin had the exact used vehicle I was looking for and was able to help with a quick turn around on the sale. Transaction was easy and painles More

by ryanpeames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Clemmons
May 28, 2014 -

Toyota Marin responded

Ryan, Thank you for taking the time to share your latest experience at Toyota Marin. We pride ourselves on the customer service and inventory we have to offer our guests and we're glad to hear you found exactly what you were looking for. Please enjoy your new car, and don't forget that we offer a complimentary shuttle service to every customer who visits our service center, no matter what the repair, as part of our "10 Point Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 22, 2014

Kevin Holt My daughter needed a car and we came in met with Kevin Holt. He was very helpful, helped us find the car the perfect car for her. The process did not More

by MaryLong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Holt
May 23, 2014 -

Toyota Marin responded

Mary, Thanks so much for this great review. We have a large selection of vehicles and it's wonderful to hear that Kevin could help get you the perfect car for your daughter quickly and efficiently. We would love to work with you or your family again; so please feel free to call us with any automotive needs you may have in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 13, 2014

Used Car Experience My son needed a used car right away and something reliable. It was his first time at a dealership purchasing a car. Emad was awesome--he explained e More

by becky9096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emad Burjaq
May 15, 2014 -

Toyota Marin responded

Thanks for writing this review. We are happy to hear that Emad provided you with an exceptional experience purchasing a new, reliable car for your son. We invite you to return to our Service Center for more of the same when it’s time for his first oil change. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 12, 2014

Great service by Marvin Saxton Marvin was very pleasant and made our transaction painless. We came home with smiles on our faces. In the past, we've experienced buying cars to be More

by machioda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Sexton
May 13, 2014 -

Toyota Marin responded

Thank you for choosing us and congratulations on your new Toyota. The qualities you’ve described Marvin demonstrating during your visit to our dealership exemplify our mission as a business. Please feel free to stop in or reach out to us if you have any questions for our staff. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 05, 2014

Easy, Straightforward Sale of Our Used Car We had to sell our 15 year old sports car and didn't want to go through the effort of a private sale. So we approached a few dealers. Mike at Toyota More

by toolworker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Van De Veere
May 07, 2014 -

Toyota Marin responded

Thank you so much for the kind remarks. We try our best to offer a straight-forward and easy alternative to selling your car privately, while still delivering an excellent value, and I’m glad this was what came through. Please let us know if there is any other automotive need we can help you with. Also, don’t forget that everyone who buys a vehicle from us gets a complimentary, 119-point annual inspection as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 01, 2014

best time and experience ever at a dealer Hands down smoothest and easiest deal I have ever done. How estate up front and no games. Jonathan really make buying a car an easy process. Will be b More

by moges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Miers
May 02, 2014 -

Toyota Marin responded

Thank you for taking the time to share this feedback. We couldn’t be happier to hear that found the purchasing experience at Toyota Marin to be the smoothest and easiest you’ve ever done. We hope to get the chance to earn business again in the future. Be sure to take advantage of our complimentary, scheduled shuttle service if you ever bring your car in for maintenance or repairs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 01, 2014

Great Service! JONATHAN WAS A WONDERFUL HELP. HE ANSWERED ALL MY QUESTIONS AND HELP ME FIND MY PERFECT MATCH. I WILL DEFINITELY SUGGEST THIS DEALERSHIP TO MY FAMILY More

by carrwillis625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Miers
May 02, 2014 -

Toyota Marin responded

Thank you for your business. It is great to hear about your excellent experience with John; we appreciate the compliments. Should you have any repair or maintenance needs in the future, we invite you to return to our dealership for the same caliber of customer service. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 01, 2014

Stress Free Car Purchase Admittedly, buying a new car can be a time consuming and sometimes stressful experience. Not true at Toyota Marin. Working with our salesman, John Hat More

by artgene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hathaway
May 02, 2014 -

Toyota Marin responded

Thank you for your business and this review. It is a joy to hear that John represented our dealership so well by making your Sienna purchase quick and free from the usual stress. Happy driving, and we look forward to working with you again in the future. Don’t forget we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 01, 2014

Unexpectedly amazing service! I had been searching for a particular color and style Prius. I was not having luck with this until I was fortunate enough to meet Christine. Instead o More

by tpot73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Cilento
May 02, 2014 -

Toyota Marin responded

Thank you for taking the time to share this review. It was wonderful to hear that we could be of assistance in getting you the exact style and color Prius you were looking for. We always try to provide our customers with the personalized customer service that they’re looking for, so don't hesitate to contact us if there is anything else automotive-related that we can do for you. Also, don’t forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

April 30, 2014

Easy! My wife just gave birth to our baby girl, and so I was out panic shopping for a new car. Mike Jackson moon walked me into a sweet Prius V lease that a More

by Reddingco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jackson , Matt Shone, Ritsa Kastoras
May 02, 2014 -

Toyota Marin responded

Thank you so much for taking the time to assign us this 5-star rating. It's fantastic to know that we were able to help find a new car to accommodating your new baby girl, and to do so under your previous payment. Please let us know if there is any automotive need we can be of assistance with in the future, and come back to see us anytime. Since you purchased your Pirus V from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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