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Toyota Marin

San Rafael, CA

4.2
1,700 Reviews

445 Francisco Boulevard East

San Rafael, CA

94901

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Showing 1,700 reviews

May 31, 2014

Great experience. My salesperson was very knowlegeable and helpful, fast and efficient. I would highly recommend this dealership to my friends and family. All in all I More

by Loretta101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Kulberg
Jun 02, 2014 -

Toyota Marin responded

Thanks for taking the time to share your experience. We’re always looking for ways to give our customers fast, helpful, and efficient service, and it’s good to know that you had a great experience with Nicholas. We would love to work with you again so please feel free to call us with any automotive needs you may have in the future. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 31, 2014

a pleasant experience Over the years I have bought three cars from Brian Moore. he's straight forward and easy to work with. I would recommend Brian Moore and Toyota Marin More

by jcarney4689
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Jun 02, 2014 -

Toyota Marin responded

Thank you for your continued business. The qualities you’ve described Brian demonstrating during your visit to our dealership exemplify our mission as a business. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 31, 2014

I bought the car sight unseen I bought a performance vehicle from Brian. He made the decision to buy it and have it shipped to me in Southern California. The car was just as descri More

by ejsdguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Moore
Jun 02, 2014 -

Toyota Marin responded

Thank you for taking the time to let us know about your purchasing experience. Our dealership is always trying to deliver the best possible customer service, and we appreciate your business. Please enjoy your new performance car and let us know if there is any automotive need we can be of assistance with in the future. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 30, 2014

New Vehicle Very happy with the price of my new vehicle I purchased, and the salesman Ren Briones gave me the best deal, highly recommend other customers to buy a More

by raymoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
Jun 02, 2014 -

Toyota Marin responded

Ray, Thank you for your recommendation of our dealership. It’s a pleasure to hear that you were so well taken care of by Ren and that you’re so content with the value you received on your purchase. Feel free to call us or swing by if you have any further automotive needs down the road. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 30, 2014

Great products, Knowledgable staff This was my first Toyota dealer experience. I have bought from Honda and Mercedes in the past. Definately Toyota was the best overall experience of th More

by physicsguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Taylor
Jun 02, 2014 -

Toyota Marin responded

Thank you very much for the feedback and kind words. We are happy to hear that we provided you with exceptional customer service and that we could make the car-purchasing experience so stress-free. Please let us know if there is any other automotive need we can help you with. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 30, 2014

Feeling Great! I phoned Toyota Marin to get some information on Certified Toyotas. Brooke promptly answered the phone. She shared the available cars with me. I wasn More

by carshopperyay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brook
Jun 02, 2014 -

Toyota Marin responded

Thanks for taking the time to review us. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. We look forward working with you again in the future. Please consider taking advantage of our complimentary shuttle service we offer as part of our “10-Point Value Guarantee” the next time you bring in your car for service. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 29, 2014

Outstanding dealership Very efficient, friendly and straightforward interactions. Salesperson was really terrific: fast, efficient, direct. It felt like a discussion betwe More

by judith.mcgarry.31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren Briones
May 29, 2014 -

Toyota Marin responded

Thank you, Judith. We are pleased to hear your experience was smooth from start to finish, especially that it was like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 28, 2014

evaluation of the car sale experience long day but good rapport with everybody from Casey to Ren and to Josh. all were excellent and very helpful. In spite of Memorial day week end very he More

by JJDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ren, Casey Loft , Josh Feinberg
May 29, 2014 -

Toyota Marin responded

Thank you very much for your business. Customer service is a passion of ours and I'm glad to hear you received the service you deserve from Casey, Ren, and Josh. We hope you remember us for any service needs you might have in the future. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 26, 2014

Found Great Car! From the moment I walked into Toyota of Marin, I was met by highly helpful customer service. The team was considerate of my time and worked exceptiona More

by tjdrew38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Dunn, Ritsa Kastoras, Lana Abu Kweik
May 28, 2014 -

Toyota Marin responded

Drew, Thank you so much for leaving us with this wonderful feedback. We love standing apart from our competitors in customer service and pricing and were delighted to read your review. We appreciate your choosing us for all of your automotive needs, and we hope to see you again soon. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

May 25, 2014

nothing was too much bother we came in to test drive a car we saw on the internet and were blown away by the service first of all we met Darrell who was really welcoming and h More

by paulbirkshay
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
jason clemmons
May 28, 2014 -

Toyota Marin responded

Paul, Thank you so much for taking the time to assign us this 5-star rating. I am very pleased to hear that you had such a pleasant and accommodating shopping experience with Jason, Darrell, and Carlos. We’re eager to assist you with every aspect of your automotive inquiries in the future. In the meantime, don’t forget to take advantage of our complimentary shuttle service if you ever bring your car in for maintenance or repairs. Sincerely, Mike Christian – General Manager mikechristian@toyotamarin.com | 800-608-6193

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